I purchased my house almost 4 years ago in Dallas, Ga. I first met Mike Diffee and his wife,…read moreKaren, when I flew down to Georgia from New Jersey to inspect the house and to meet with them regarding their part in the mortgage lending process. As you can imagine the planning for a cross country move and job transition issues were very stressful. Mike and Karen were very friendly and extremely helpful to me during this lending process as they guided me step by step. They welcomed my questions and helped me remain calm when I didn't think things were going to come through for me with my job. Due to a delay in my professional licensure process I felt that I was going to lose the house and have to start all over again. Mike and Karen assured me through everything and I got my dream home when my licensure came through. Throughout these four years I have reached out several times to ask questions about related topics and they have been the nicest people ever to once again help me out. I want to give a Special Shout out to these wonderful people at Premier Mortgage Exchange. They are really great to work with. Thank you Mike and Karen for everything. Kimberly D

I had such a wonderful experience on my home refinance process. Mike and Leslie are very…read moreknowledgeable and walk you through the entire process. They helped answer all my questions and concerns. I would gladly use them in the future.... What a Team!!!

The issue isn't necessarily that most loan officers suck. It's not that. They do the job the way…read morethe know how, asking for information as it occurs to them to do so, relying on a supporting cast of funders and processors to push the loan to the finish line. They make the initial sales pitch, snag the borrower, call it a day. When my wife and I initially bought a house, we figured loan officers were a dime a dozen, that they'd all essentially fulfill the same function - sell us their brand, and then set their minions to work. Our initial experience was like pulling teeth, but we figured it was supposed to be that way. And generally, I think it is that way. Chris is different. He's been working this gig for a long time, and it seems that nothing surprises him. He knows what documents to gather immediately. He knows the questions to ask upfront. He's got an incredible sense of the industry at large, and can often guess the outcomes of things like appraisals long before they come in. The end result is that he doesn't waste my time. His sense of organization is superlative. Rarely, if ever, has Chris needed to request additional paperwork from me, because he knew before I'd even applied for the loan exactly what he'd need from me. When he has needed to ask for a bit more, he's made it as easy for me as possible. And in the end, he nearly always over-performs because he never promises more than he knows he can fulfill. He recognizes that he's dealing with what most people consider their most important asset, and he doesn't take that for granted. Tldr; Chris is quick, Chris is organized, Chris over-preforms. Chris knows everything there is to know about this stuff, and he gets it done himself. I recommend him to everyone I know, and I'll never use another another loan officer so long as he's in business.

Talk about a guy that will make your home buying experience a dream.. our first time buying a house…read moreand could not believe how easy "for us" it was.. our agent said she has never worked with someone so professional and she's been doing real estate for 20 years!!! Chris does it all!!! Highly recommend using him!!

We used Jennifer (Jen) Bates to help us with our Re-Fi and it was a great experience! Everything…read morewas explained in detail and she provided a detail cost-break down sheet. We received several quotes before signing with Jen. She was the only Broker who fully answered by questions and provided a breakdown sheet. We knew we could trust Jen to help us through this process and she did. Thank you so much Jennifer Bates!

From the owner: Premier Mortgage Lender | Spot On Lending…read more Need a trusted mortgage lender? With $150 million in funded loans and a 97% client satisfaction rate, we make your home financing journey simple and successful. What Makes Us Unique: • Direct lender AND broker - giving you access to best rates and programs • 21-day average closing time (faster than industry standard) • 90% loan approval rate with most decisions in 24 hours • Quick 12-minute online application process • Licensed in CA, GA, TX, & FL Comprehensive Loan Solutions: • Conventional Loans • FHA, VA & USDA • Jumbo Mortgages • Investment & DSCR Loans • Down Payment Assistance • Private Lending Options • Commercial Loans • HELOC Options • Refinancing Programs The Spot On Difference: • Correspondent lender capabilities • Competitive rates • Digital streamlined process • Clear communication • Experienced loan officers • Veteran-friendly team • No hidden fees Start Your Journey: Call: 844-545-1665 Email: jen@spotonlending.com Online: spotonlending.com Apply Now: spotonlending.my1003app.com Equal Housing Opportunity Lender NMLS#: CA (02066654 | 60DBO-154093), GA & TX (1767407), FL (MBR5826) #MortgageLender #HomeLoans #Refinancing #VeteranLoans #MortgageRates2025

Deborah Mitchell, is knowledgeable , Professional and a great communicator. Ms. Mitchell has…read morehelped me twice with my mortgage needs. I would refer her to anyone in need of obtaining financing. Dynasty financial is a giant in the industry and I will continue to do business with her firm. Thanks so much! K. McNair

From the owner: Dynasty Financial Consulting has a dynamic team that helped us every step of the way. They answered…read moreall of our questions and gave us all of the information we needed. Deborah responds to all our questions in a timely manner along with being transparent while operating with integrity. Thanks again for helping us obtain the American Dream of homeownership.

Well this review is long over due . I don't believe words alone can express the compassion and…read moreresilience Candace had when supporting and holding my hand as she promised in helping me find my first home. As many home owners know , the process is quite overwhelming and as easy as it seem to just throw in the towel , the wait and stress may just be worth it . Candace was quite patient and diligent when helping me search for a home . I never felt rushed or as If I was just another client . I felt that my voice was heard and valued and there was never any pressure . Candace I truly genuinely appreciate and thank you for your service and flexibility with me. Please keep in touch

I was looking for an agent to sell our condo in Atlanta. I used Yelp for this, and specified that I…read morewant an African American woman to be my agent. Candace was one of the ones who responded. She has a lot of great reviews, and I do not mean to detract from that. I wish her the best, but at the same time, I thought that, in all fairness, I need to tell of my experience. My own take is that she was usually a step slower than others to respond. And while everyone else went to look at the condo before getting back to me, she didn't. Both of these may be on account of the fact that she holds down a different day job. Perhaps she has an assistant or two at her disposal, but I'm skeptical that she would be able to provide the attention that I would have needed. Others who had a good experience with her - good for you. I decided to go a different way.

LGE Credit Union Acworth Branch -- Poor Customer Service Experience…read more Last Monday at 5:45p, I attempted to withdraw money from the subject bank's ATM machine. I inserted my debit card, the ATM made an unfamiliar sound and then kept the card. Didn't get the opportunity to enter my PIN or to indicate what I put my card in for and no message on the screen. Just ate my card. Now, certainly ATM could malfunction from time to time, but how the CU employees and branch manager handled my plight could've been 100% better than it was. The branch was closed so I had to wait until 9am Tuesday to find out why this happened. I froze my debit card with my non-LGE CU to safeguard from anyone else getting my card. At 9am, I called LGE. Because of their phone system, I was finally rerouted to a VM. Left a message to call me ASAP. At 10am, I called again but this time their main customer service person said all she could do was send an email to have them call me. Fine. At 11am, I called again and was transferred to the same VM system that I was connected with at 9am. No call back. No one at the branch answers the phone. No response at all. At 2pm, I decide to drive back to the branch to ask what happened. The woman at the front desk and a woman from one of the side offices treated me as if I was crook or a deadbeat as soon as I said "Your ATM ate my card for no good reason." No compassion, no empathy, could care less. Meanwhile, a Brinks truck is parked right in front of the ATM that kept my card. When I asked the Brinks service person if my card was there, he said yes but he had to turn the card and a dozen other cards the ATM kept into the office. I was told the branch manager was at lunch and would call me when she got back. At 3pm, I get a call from the BM just to give a litany of reasons why it wasn't LGE's fault for my inconvenience--maybe the card was stolen (it wasn't), maybe your bank closed the account and/or cancelled the card (they didn't), we don't have anything to do with those machines (really?), maybe you did something wrong (I didn't). Every excuse except the true one (which the Brinks guy told me)--the ATM card reader failed and shutdown and kept the card. Maybe instead of treating bank customers like everyone is a crook or deadbeat, failing to answer the phone or returning a VM for over 5 hours, or failing to take ownership of a mistake your company made, you may have gained a new customer from an unfortunate situation. But no. LGE CU Acworth Branch did exactly the opposite.

I have stopped at this location a few times. Most of the times they are busy,…read more but still the wait is not usually too long. Service is always polite and professional, but this location is kind of out of my way. Parking is easily accessible from the street and from the bank building. Still, it serves the purpose of making a payment. Maybe because I do not visit this branch so often I do not know employees by name. So, to me it's just another LGE branch.