After dealing with a horrible PM for our duplex, I decided to be picky choosing my next PM…read more I am an out of state landlord, so it's extra stressful to have an incompetent PM. Thankfully I found Keyrenter! Dana and her team really exceeded my expectation. Our old PM couldn't rent out the place even in the peak seasons, never visits onsite, forget repairs, and was not responsive. On the other hand, Dana's team was able to find a tenant in about a month, right before the holiday season when market started to slow down. Bailey went out to show the unit, and was on top of everything while our unit was vacant. Dana's team is easy to reach, call or email, and very responsive. Everone is super nice. I didn't think I'll find a PM who really cares and work hard for my property, but I did. If you don't want to worry about your property, and constantly manage your PM, I'll definitely recommend Keyrenter Chattanooga to anyone who's looking for PM.

This place is the worst! I scheduled a viewing for the same house and got canceled five different…read moretimes!! The day of the viewing!! Wouldn't let me share my zillow application with them. I got the runaround from keyrenter property management for a month. They have zero communication skills. Horrible customer service. This place is a complete waste of your time and your money. I wouldn't rent from them If this was the last place on earth. I called them numerous times and they never returned my phone call! I had money in hand with a great credit score and no time to waste. Don't call them if you're serious about renting.

Lady in unit 15 at 4410 Delashmitt Rd, Hixson TN yells at her bf so much. Sent this to 1st…read moreproperty. No help. My bf sent Sean from management this video and another one. Sean asked if we're sure the yelling is coming from them and asked another unit if they hear yelling because he didn't want to believe us. Maybe he's half deaf because that audio is clear as day. My bf is trying to move because that lady is crazy and he dosen't want to listen to that crap.

The new neighbors that moved in about a month ago in unit 15 at 4410 Delashmitt Rd, Hixson TN 37343…read moreare insane. We are moving out because of them. We were going to stay another year but we just can't. The lady that lives there screams and yells at her boyfriend I'm assuming. The things she says is absolutely vile. She tells him to go off himself and that she hates him. She degrades him and he dosen't yell back. He sounds sad trying to calm her down. She did that just about everyday since they moved in. My bf sent clear recordings of her yelling to Sean at the management office. He didn't believe us even though we had proof. He asked if we were sure the yelling was coming from them. Ummm yeah we're sure like what?? The audio is clear as day and they are right beside us. Sean is either an a**hole or just dumb. Probably both. Sean even said he was going to ask another unit if they hear the noise because he just didn't want to believe us. The dumb owner didn't believe us either. Sean did reach out to the lady. The lady lied and said we were loud and Sean believed them! Now it seems like a racisl issue. They are white and we aren't. Sean and the owner are probably racist. The only noise we made was yelling back at her to be quiet and stop yelling. Nobody wants to hear their neighbor telling someone to off themselves every dang day. After Sean reached out to them they played loud music early in the morning and so we played our music right back at them. Every time she yells and plays music we'll do the same since Sean and the owner is choosing to believe them. Since they don't want to believe us we're just going to handle it ourselves. Next time she screams at that man we're calling the cops. She sounds insane and we're worried for the poor man she screams at. The apartments are cheap anyway. I hope we can leave soon. Bugs, water heater issues, cheaply built, unsealed windows, and more. We will NEVER rent with first property every again. They don't care about their residents at all.

the most unprofessional company I have ever had to deal with. lived in a rental for a year- no one…read morewould would ever respond to our complaints regarding problems with the house.

Charged me twice for electric and won't answer the phone. I am frustrated with this company and…read moretheir lack of initiative and response to this on going problem.

Extremely frustrating experience…read more Before signing my lease, I made it very clear that having a reliable A/C system was a necessity for me. I explained that I understood repairs could take a few days if something needed to be fixed, but I never expected to deal with ongoing A/C problems for more than 2 months. Since moving in, the A/C has repeatedly stopped working. I have now been informed that drywall will need to be removed so that ductwork can be installed to vents that were apparently never connected to the A/C system. Finding out that the home has missing or improperly connected ductwork after moving in is extremely concerning. I also never received a move-in inspection before taking possession of the property. Because I rented the home sight unseen, I expected there to be an opportunity to document the condition of the property when I moved in. That never happened. Now I'm almost positive I'll lose my security deposit even with all the videos and pictures I took prior to moving my stuff in. If you are considering renting through Marshall Reddick, I would strongly recommend documenting everything yourself, keeping all communication in writing, and thoroughly inspecting the property before signing or taking possession. And if A/C is a BIG make-it or break-it, like it is for me, then good luck trying to get them to put it into your lease contract. They'll just reassure you it will be just fine. Then months later during the summer you barely have A/C.

Me and my wife were excited to move into our new home, but our entire move in experience with…read moreMarshall Reddick has been extremely frustrating. From the very beginning there were issues that should have been handled long before we arrived. First, the security system situation was honestly unacceptable. I was told in writing that there was no alarm system installed. I still have those messages. Then on move in day, when I walked in with my new keys, the alarm immediately went off. I was never given a security code, no instructions, nothing. They also never communicated to me that the security system code was the same code as the house code. The alarm was blaring and warning that police would be alerted, and I had to literally guess that the house code might disarm it. Thankfully it worked, but being told the system didn't exist and then not receiving a code made for a very stressful and unnecessary situation. Next, basic maintenance in the home was not taken care of. Every smoke detector was low battery on move in and I had to pay out of pocket to replace them. Both HVAC air filters were extremely dirty. They eventually mailed a filter, but that does not fix the fact that this should have been handled before we moved in. We also did not have any bathtub plugs, which they sent after I requested them. The fridge water was turned off, so my father in law had to pull the fridge out to get it working. The fridge light bulb was out, and while they offered to reimburse it, again this is something that should have been ready on move in. With our thermostat, it would have been helpful to be informed of the make and model ahead of time so I could at least look up how to use it. This particular smart thermostat was not nearly as simple to figure out as it might seem, especially with no instructions provided, and the battery in it was dead as well. Having to troubleshoot and research all of this on move in day added even more unnecessary stress. There was also confusion about key pickup. I was originally told to pick them up at their office. When I reached out closer to move in, they forgot they told me that and instead said to use a lockbox at the property. This would have been more convenient, but I only found out because I asked. If I hadn't reached out right before move in to remind them about the key pickup, I might have driven all the way to their office in Clarksville only to find out the keys were actually at the property. This is something that should have been communicated clearly without me having to chase the information down. On top of that, the alarm system was still under the previous resident's account. Again, nothing was communicated about this and I had to figure it out myself when the system would not set up correctly. The biggest and most stressful issue has been our HVAC. Since early November we have had constant problems with our heat. It has gone out five different times. We have had to rely on space heaters just to sleep and stay comfortable, and this has been incredibly concerning especially with my wife being pregnant. We have put in multiple maintenance requests and yet we still have not had consistent heat for the entire month and a half we have lived here. As I am writing this review, the heat has gone out again. This has made us extremely uncomfortable in a home we are paying full rent for. To be fair, they offered to reimburse the fridge light bulb, sent bathtub plugs, mailed an air filter after I asked, and they have been communicating with me throughout this process to try and resolve these issues. That effort is the reason this is not a zero star review. Still, none of that changes the fact that nearly every issue I listed should have been handled before move in, and it does not undo the stress we have been under because of the HVAC problem. If you plan on moving into a home in Nashville with Marshall Reddick, I strongly recommend doing a very thorough inspection before committing. Check all batteries, confirm every system, make sure you are given the correct codes, and definitely verify the HVAC is working properly. I hope no one else has to experience the level of inconvenience and discomfort we have gone through.

Was looking for a Property Manager to manage my house in Nashville. I live in Florida do screening…read morenew tenants, etc. is very difficult. Amy, the owner of Coming Home to Nashville was so helpful to me. Problem solved !

Absolutely fantastic service. I couldn't be happier. Amy was extremely professional, a hard worker,…read moreand it was an absolute pleasure working with her. I have a property that was originally managed by a different company and certain things weren't handled in a timely manner which resulted in damages that snowballed into major repairs. Then, after more than 6 months off the market to do the repairs, they had trouble renting it out due to the time of year and the pandemic. Amy took this disaster and turned things around. Thank you Amy!!

I was with CPM for two years before the owner sadly decided to sell the duplex I was living in. CPM…read morewas truly so good to me. What impressed me the most was how they had never seen me in person before, but right away knew me by name when I stopped by their office one day and only identified myself as the Kirby Ave tenant. Another time, I had accidentally submitted payment online twice and reached out to Melanie (via email) on the weekend after hours for assistance. She personally called me ASAP to resolve the issue for me. CPM also promptly responded to all emails and maintenance requests. Their team truly goes above and beyond to take care of their tenants. When I found out the owner was going to be selling and decided to tender my move out notice, CPM made sure to make my transition as smooth as possible. They voluntarily informed me of how to avoid extra fees, and even replied to my emails after turning over the rental to a new agency. I would highly recommend CPM to any owner looking for a lease agency or any tenant looking for a property to rent! (:

I went to view one of their properties which was a duplex. However, I only viewed one side because…read morethat is the side I requested to view. After viewing the property my sister and I immediately applied because we loved the home. We were approved and we received the lease agreements. I noticed that our lease had a different address so I made management (Melanie) aware of this. At first Melanie said she did not notice the slip up. Then she came back to say we did not put the correct address on our applications and there were two different addresses on the application and the home we viewed was taken because someone had just got approved for it. So she went ahead and processed our applications for the other side of the duplex, without checking with us to confirm that is the side we wanted or even notifying us that the actual side we went to view was already taken. She told me we could receive our reservation fee back since it was their mishap. This was all said via text message. I confirmed for her to do that and cancel the application. Then I asked her about another property that was available through them. She first told me the property was taken then she came back to say it was available. She started quoting the prices for the home and I told her I would need to discuss with my sister first. I also told her we would need to view the home first. She gave me a link to apply to view the home. Then she reneged on her initial offer to give me refund and said if we did not choose a home within three days then our money would be fortified. However I still wasn't able to even view the home because they didn't send me a email. I informed her of this and she waited two days to reply to me to give me the code to enter the home. After viewing the home we did not think it was worth the money. So I asked Melanie about our refund she said she would give us in the beginning. She then said it was fortified because either we could get a refund or choose another home, which she never said to me. I never said I wanted to purchase the other property I only inquired about it and viewed it. After going back and forth with Melanie in emails and text I finally told her I would like to talk in person because there seem to be a lot of miscommunication. She never replied back to me. This whole experience with Chattanooga Property Management has been unprofessional and displayed bad communication. I informed Melanie that I just had a baby two months ago and I am currently paying for school so I do not have money to lose, especially now during this pandemic. She did not seem to care one bit. Either we could choose a home we did not like and pay even more money or we could just lose our money all together. I would not recommend this company to anyone !

Apex property management has been my property management company for awhile now and I have nothing…read morebut good things to say. Curtis returns emails and calls swiftly and explains everything in depth. He treats everyone fairly and I'm very happy with my decision to hire this company. They have in house maintenance and work with local companies to get great rates. As an out of state owner I'm so happy to have Curtis and Apex taking care of my home!

From the owner: Apex Property Management provides a variety of property management services for residential…read moreproperties throughout Knoxville and the surrounding areas. We provide the best quality service to our residents and our owners, to help manage properties more efficiently and effectively. We are your one-stop source with the dedication and experience to handle all your residential property management needs.

Wandering Yonders is fantastic! Their team is professional, detail-oriented, and makes property…read moremanagement effortless. They handle everything seamlessly, ensuring both owners and guests have a great experience. Highly recommend

From the owner: WanderingYonders simplifies property management in Clayton, GA. They handle the day-to-day tasks of…read moreowning rental properties, allowing investors and homeowners to peace of mind. From full service property management, to specialized services like marketing, cleaning, concierge, guest management, supply management. We are your one stop shop!

Great folks, Richard is the best guy ever!! Great value on homes or new homes for sale!!read more