Ballad needs competition. This place is extremely inept in some areas. The day and night nurses are…read moreVERY loud - some YELLING down the hall to each other. Case management is a joke. They make a LOT of mistakes. In addition, different divisions/floors don't keep in contact with each other, leading to constant confusion. You can be dealing with two doctors, different specialties, who do not talk about the patient's needs. Some of the nurses are excellent, but they disappear for long periods. Sometimes you'll have eight visible nurses, then suddenly NOBODY. They allow alarms to run endlessly - it's excruciating. Why don't they have a central nurses' station on EVERY floor - with somebody always there? The cafeteria is adequate, at best. I stuck to the lobby sandwich shop. The patient food is odd, and most seems very unhealthy, for a hospital. Stop providing difficult-to-eat food for old people, folks.

Everyone from the staff who took me in to the staff who took care of me longer term all treated me…read morelike a piece of trash all because of a history of drug abuse that dated almost 9 years ago. The way they talked down to me, treated me like I was a nobody and belittled me to the point where I had to go to the bathroom and cry. First off, I was more than upfront about my history with addiction and from the very beginning I made it very clear that I did not want any kind of opiate or mind altering drug. I had an abscess tooth and all I was asking for was proper antibiotics so the infection does not have the possibility of killing me. I feel like that's not asking for too much. But unfortunately I still had to deal with the insults, being made fun of and being belittled. Ballad Health should face a lawsuit dealing with their belittling.m, insulting, lack of care to those who were not lucky enough to make it to the lower middle class bracket. Ballad Health, you disgusted me.

I needed a check up quickly. These folks were able to get me an appointment the same day…read more Professional and quick. The quality of care was amazing. The front staff were helpful and efficient. I have found my ENT!

It's a hearing aid clinic if you actually need some kind of healthcare go somewhere else because…read moreall they wanna do is sell you a hearing aid but they don't wanna treat you

Dr Dell is the most charming competent thorough comforting reassuring dermatologist that I have…read moreever used; better than any skin doctor I used in The Hudson Valley of New York or northern New Jersey Almost Heaven Northeast Tennessee is blessed to have her

I saw Ms. Taylor. She was the most unprofessional Nurse practitioner that I have every encountered…read morein my life. She processed half of a mole check as she did not check my backside. I felt like I was under attack by her because I wanted to switch Derm offices. She called me a tough girl, after I said I had been vaccinated for everything as a Military brat, then proceeded to cut on me before I was even numb. She said that she was glad 'that I was not one of those kinds about vaccinations." Just what kind does she mean? I sat there in shock. I had a great relationship with Dr. Clemmons, Sr who was one of the co-founding doctors of this center. I am debating about calling the Nursing Board and filing a complaint against her. I would not let her work on my dog nor another human. Such a shock from a place that I spent thousands of dollars in the skin center. If I were one of the owners, with their credentials and reputation, I would dismiss her from her job as she does not have the credentials that the majority of their staff has and the unacceptable way she dealt with me. I was looking for help not what I got. Politics have no place in a doctors office. She may get sued as well.

Staff and surgeon were very short tempered and did not offer much care or patience to clients. I…read morewas informed multiple times that my wisdom tooth surgery could be fatal. I understand knowing the risks is important, but the staff at this location made me feel like I was only a tool for money, and that neither my physical or mental health were important. I have never been let go from a medical facility while still unconscious. I wasn't even taken out on a wheelchair. They walked me while I was still asleep. Extremely unprofessional and rude. I would not recommend this office based off of this experience to anyone.

I had all four wisdom teeth taken out today and all I can say is wow. The entire experience was…read morevery good. I was having terrible pain due to my wisdom teeth, so much It got to a point where I couldn't eat any solid food and I couldn't stop crying. My regular dentist was no help at all! I called a lot of oral surgeons to see when I could get in. Everybody else said they were booked up for months. Until I called here. By the grace of God, they got me an appointment the next day. The process was fast and informational. The doctor and staff were very kind and very patient with me. I definitely recommend this place to anybody. Thank you all so much for the great experience!

i don't see any new reviews on here so i would like to add mine! their staffing have definitely…read morechanged so far i have gotten a cleaning and my wisdom teeth pulled, along with dealing with my infection. i had absolutely no swelling, no bruising, and my pain didn't come until around day 4! all around very friendly staff, made me feel comfortable and i hate dentist offices!

Very rude dentist she doesn't listen to your questions or concerns. Very uncomfortable situation. I…read morewill never return. I'm sure the office manager won't address this because she 'has to work with the dentist'. So this will continue to be and has been an issue ( from many other reviews I have read about this same dentist). I tried to give zero stars but you can't so I had no choice but to give 1 star.

Dr. Rothy from Elizabethton did a hip replacement in 2025. He takes the time to explain what should…read morebe done and why. He is very nice and caring. He doesn't rush through his appointments. A couple of weeks after my surgery I hit my foot on the threshold of my shower causing extreme pain in the surgical area. I called the following morning and the staff had me go right in to see him. They took an x-ray which thankfully showed everything was alright. I highly recommend Dr. Rothy.

Went to urgent clinic for back/neck pain. I was treated quickly by PA…read more The x-ray tech was really nice.