Broke down on the highway while out of town. They came in on a Saturday to make sure I can get back…read moreon the road. Great service.

Highly recommend Gundy's!…read more My experience with them is that I have got more than I paid for and it's always great to have that because it's almost nonexistent anymore I do most of the work on things myself but when it's complicated and I want it done right taking it somewhere has always been hard but they will have my business in the future A+ for a great experience

I'm very unhappy with their services department, I bought a 2017 certified Chevy Traverse, that was…read morenot serviced correctly tires were out of balance, windshield washer was filled with just plain water so it froze up and didn't reset the oil change reminder on the computer. Not counting the failure to have my car insurance changed over to the new car before leaving the dealership, plus several small items will never buy from them again!

We have taken our new Chevy truck to this dealership's service department for oil change and tire…read morerotation on 2 occasions while visiting the area. Employees are always friendly, courteous, and very helpful. And as a response to the test driver, "We always use our emergency brake when parking. It's a good habit to form when traveling in certain regions of the country!"

Been through many repairmen, some overpriced, some wait two weeks. I have never been treated so…read moregood and your prices are honest. You even have a tow truck. Thank you!

A family member of mine went here to get something in there car fixed and it was around $1,000 to…read moreget it fixed. They said they fixed it all up and when she picked up there car to go, the car was still making the same sounds. They did nothing at all to the car. She brought it back to be fixed and when it was fixed for free as it was there fault nothing changed. There was nothing new or different about the car. Still making the same noise. I will not be going here in the future.

Worst customer service. I have always told people to go here until today. They were busy and talked…read moreto my son like he was stupid and spoke very rude to him. I don't care if you're busy, you don't treat customers like this.

These guys were extremely nice, and helped me out with what I needed. Highly recommend them.read more

Do NOT use their service department. They cannot change the oil without making a mess in the…read morevehicle, in the engine compartment and under the vehicle. When they changed the engine air filter they left off one of the cover screws. Then they changed the cabin filter and broke the glove box slow open mechanism. I contacted them and have not received a response.

What can I say about Ben in parts. Last Sunday, I had my 2011 Grand Cherokee towed to the nearest…read morerepair facility to Silver Lake. I had damaged my radiator and was stuck at a state camp ground until I could get the vehicle back on the road. Ben was the one who offered to pick up the radiator at another dealer in Grand Rapids and was kind enough to deliver it to them. and all this, happened by noon on Monday. Because of Ben's help, I was back on the road by Monday afternoon and back home in suburban Detroit, that night. Back to the hundred things that await a family after a vacation like this. Thank you Ben and Lakeshore Chrysler for the excellent service. You rock!!! and trust me- as I know a thing or two about service. This is the kind of service that I provide at my place of work also. Good people going above and beyond the call of duty to make a very bad day, a great day. Sincerely, Bill Nalu, President- Interstate Auto Care, Madison Heights, Mi.

Very destrutive with my vehicle messed up my power steering pump rack pinion and tie rideread more

From the owner: Long and short hauls, lock outs, jumpstarts, tire changes, winching, off road recovery…read more We get you off the side of the road and home safe! Lowest rates in town Most insurances billed directly Prompt professional service Damage free services