Pipe Monkeys did a great job of fixing my slab leak. They were on time and did the job well. They…read moresuggested an alternate solution and charged me what they quoted. I recommend them.

I called to schedule a bid for commercial work. I was informed I would have to pay $85 to find out…read morehow much the work would cost. If I hired them, I would get the money back. I then went to their website that said they have no services fees. Being confused, I sent a message to them from their Facebook page. I never received any acknowledgement from them about any of it. Too many shady things and zero customer service. I will never pay to interview someone for a job.

Currently their phone number is going straight to voicemail with no way to leave a message. I drove…read moreto the address listed---just a tan building with 3 doors and a car hauler trailer sitting beside it---no markings to indicate if you are at an occupied building. We signed up for a service agreement and need service, but can't find them to receive it. My hope is they see this review and respond to it.

After plugging up a heater, I started hearing a loud cracking noise which was coming from the…read moreelectrical socket, it sounded scary, I immediately looked for an electrician to come and check this socket. They were booked up, but I explained that I was afraid that it couldn't wait, immediately she was able to give me a slot for that day. The technician (WILL) came earlier than the expected ETA, and he was able to take care of the problem without a problem. I would definitely use them again!! Joyce!

superior service ,arrived before before appointment on time ,excellent service personnel very…read morecourteous will be doing all of future work with them dena brown

They were very nice when they arrived and went straight to work.They came out,diagnosed my air…read moreconditioner. So far I haven't fixed it. I'm starting to remember when I didn't have air conditioner growing up. ..........memories.Still mulling my options. I'd use them again and still may!

I Had another less reputable company come out and do warranty work on a busted unit. They told us…read morethe unit was bad and it needed to be replaced. Warranty company didn't want to pay to have the unit replaced, so we went two weeks without a/c in the middle of August. I wanted a second opinion, so I called Thomas Bui & Sons. They came out the next day and diagnosed that it was a bad capacitor, replaced it, and the unit has ran fine ever since. The tech was very friendly, explained to me what the problem was and even looked at some concerns that I had. I could've saved myself a lot of sweat and anguish if I would've called them in the first place.

Contracted TFC to build a new section of privacy fence with a double (2x10' or 12') gate. I'm…read morepleased with fence section but gate is not acceptable. I contacted company within 30 days to explain problems. Waited several months before they came to correct. Correction left me in worse shape than original. I've attached 2 pics where you can see how uneven and the gap at the bottom. Now I have been waiting over a year to get it fixed. I have to put up separate fencing inside to contain my dogs. They were getting out underneath the gate. Kerry (the owner I think) won't acknowledge or respond to my requests any more. Real professional. Before you do business with this company, you might check out criminal history. Just a warning.

I've used this company before, and I was very leery to try them again because I was not pleased…read morewith them. They had to cut a tree down to put my first fence up, and Kerry said they'd cut it up and haul it off, and that never happened. I called multiple times with no response, so I ended up cutting the tree and with help from a friend we hauled it off. That rating would have been a 1, but I wasn't going to waste my time, I was so disgusted. When I was ready to put up my next fence, I had forgotten that this company had been the one that didn't comply with my contract, but Kerry said he was doing things right, this time. He hired office employees, had a different crew, and was serious about making the business successful. I wasn't sure about giving him a second chance because my friend Becky had also had a bad experience with him on a gate that still hasn't been fixed. I gave it some thought, and decided to trust what he was saying. I gave him a deadline when I wanted the fence up, which put a push on him because he had other commitments as well. He communicated with me, and kept me up to date on when the fence would go up, and it didn't go up when I asked, but it wasn't his fault. It was due to the shipment from Dallas. The young man that Kerry hired as his supervisor, Ivan, was the most diligent, helpful, and respectful man I had the pleasure to work with. He was always a phone call away, or on site as the fence was going up. It was obvious that he was a professional, and knew what he was doing. That was very clear. He explained things, and made sure the job was done right. It was completed as promised, and I'm very happy with the fence. I can't say the same thing for the crew. One of them put a water bottle under some fake grass instead of putting it in the trash. I was not amused. One threw his cigarette butts in the yard, which I made him pick up. That was very disrespectful, in my opinion. And, there was metal left in the yard that I ran over with my lawnmower. Those I discussed with Ivan, and he assured me he would speak with the crew, and I trust that he did. It wasn't t easy for Ivan, because Kerry went on vacation, and Ivan was also overseeing an Amazon building site. But he never failed in his promises to me, and I respect him for that. Thank you, Ivan. Well done!

Great customer service, same day call back. And very…read morehonest. Great price service fee not as high as other

Excellent experience I had two major plumbing emergencies…read morelast month they responded quickly after hours! One involved an upstairs leak with collapse of part of the ceiling Second emergency SLAB leak !! This was a complicated issue but they were ablle to find the leak under the kitchen floor !! The repaired the leak and replaced the concrete and laminate flooring so that I cant tell anything happened. Very very responive kind and professional this was a very stressful ordeal for me and they were so kind They communicated with my insurance company taking so much of the burden from me.

One of my rental sewer line got backed up. I called Reeda's plumbing for help after I couldn't get…read moreit unclogged with my own snake auger. Reeda sent out a tech and he used my machine and couldn't get it either. He had a same size machine in the truck that he also brought out. After a few try he told my tenant it was most likely tree roots clogging the pipes and since it's Friday he's leaving and won't be back until Monday. I called Reeda the next morning(Saturday) pleading for her to send someone out to fix the issue but she informed me they don't work weekends especially since they have a party this weekend. I then had to call another plumber out to fix the issue. They just had to use their commercial size auger to get it unclogged easily. I even paid extra so he can run his camera to see the issue and it ended up being toilet paper and not tree roots like Reeda plumbing said. Reeda called Monday expecting I still need their service... they think I would keep my tenant from being able to use the bathroom for a whole weekend... When I told her another plumber got it fixed already, she then demanded a payment??? They did not have the proper tools for the job. I would not recommend at all!

Our air went out Monday night, and you know with this Texas weather, air is a must. I called…read moreothers, but no response, so I read the reviews regarding Stuart's, and I made an excellent choice. We are sooooo glad to have our air working. Jon Smith did an excellent in repairing the problem. I appreciate his professionalism, he was very patient with me, ge answered all my questions. He took the time to explain the situation and saved our family from any more frustration. I am recommending this company toall my friends and family. I am pleased to have air! God bless you all!!

I have used Stuarts services for years on multiple properties and my own home. They are the best I…read morehave ever worked with. Prompt. Honest. Extremely knowledgeable. I wouldn't use anybody else but them. They are all great people.