I called with a clogged drain, they responded within 2 hours , Larry was a personal in every way,…read morehe took the time to explain the cause of my issue and how to prevent future problems. He opened up the drain and flushed the system clean. If I ever have a problem again you can bet on who I'm calling. Thank you again C. Armstrong

Had some Kitchen sink issues with blockage and broken pipe…read more Gene's worked me into his schedule for the day. Larry came out and quickly fixed my issue. Enjoyed visiting with him as well. Very reasonable price for drain clean out and pipe replacement. Highly recommend and will call them again if we have plumbing issues.

6:23 A.M, no hot water. Made a quick call to KC Water Heater and had a reply in 10 minutes. Had a…read morequote 5 minutes later and booked it. Now I have an new hot water heater, a fixed gas leak, updated bad vent duct and a replaced shut off valve. All for a super far price. Rarely do you see someone take so much pride in their work and be humble about it. Chase is truly a craftsman and his knowledge and attention to detail is beyond most in his field. Thank You!

Called KC Water Heaters after looking at all the positive reviews on Yelp and I have to say I'm not…read moredisappointed. I left them a message to call me and they got back to me right away. Mine wasn't an emergency situation so they came out the next week. We set a day and time and Chase was right on time. The install went smoothly. They only use Bradford White which was what I wanted anyway. They installed the water heater, a pressure valve, a new expansion tank, plus I wanted it in a pan with a drain line running to my sump (just in case). Best prices in KC area. I'll recommend to anyone who asks!

Fast and efficient one day service on our water heater. Love using local family owned business…read more Thanks, Asher!

Today was the second time we've used All Hours Heating and Cooling. Both experiences have been…read moreexcellent. Today, Asher (the technician) worked us into his schedule early so we could make an appointment this afternoon. He took care of the problem and was professional and friendly in the process. We will continue using All Hours Heating and Cooling for all our HVAC needs.

Just the best people ever. Ashley got the tech out to us within 45 minutes of our call late on a…read moreFriday afternoon. The whole difficult situation was handled perfectly and professionally at the agreed upon price (which was more than fair, by the way, and better than any of their competitors that we called). There were no problems, no upsell and nonsense. Just came, did what they were there for in the most friendly, professional way possible, and went on their way. Wouldn't ask for a single thing to be different.

The man provided a fast and accurate diagnosis. Pricing was fair. I am going to call them on my…read morenext concern

called in at 7pm, the toilet was repaired by 9 pm. Favio was extremely polite, respectful of the…read morehouse, considerate to make sure all pets were secured. He was also great at communicating the issue and providing a way to follow up, he tested to make sure the toilet was working and left the area clean. Would call again if I need future plumbing help. Also their customer support line was extremely quick, polite, and focused on trying to make my day easier, very kind, I think the agent was named Amelia? very kind

Overpriced for the services rendered. OVER $680 to auger and inspect the sewar line. The technician…read morewas great, over an hour and a half late probably not his fault.

I usually use another company for all my home needs but I decided to see what they would say about…read morea recent home repair. I was able to easily set up an appointment online within a time frame that would work for me. They called prior to the technician coming out. The technician was professional and friendly and I feel like the quote they gave me was reasonable compared to other companies. They do charge a $49 service fee normally but that's relatively lower compared to other companies. The technician waived the service fee which was extremely nice and not expected. I did end up going with the company I normally use but only because they quoted me a lower price for the same thing but I would consider using Mission in the future if needed.

Be very cautious with Mission Plumbing, Heating and Cooling…read more My neighbor recently had Mission out for a service call; the problem was with the control board in the air handling unit. The tech had to leave to get a board, but was back within a half-hour and spent a little over two hours total, including the time to get a new board. The board was under warranty, so there was no cost for the board. He was charged $1,063.48, but given a 10% "over 65" discount, so total charge was $957.13, which works out to somewhere between, $320 and $479 an hour. The technician also said that he was lucky that the board was under warranty, otherwise it would have cost and additional $1,000 for the board (this was also verified by the service manager at Mission). We got the model number of the board, searched for it on the Internet, and found it on the manufacturer's website (Goodman) for less than $100. We contacted Mission to discuss with the general manager twice; he never returned our calls. We then visited Mission in person to visit with him, but he "was in a meeting", so we were directed to Gabe, who confirmed the charges above. When asked about the pricing for the board, we were told that it is not generated locally, but by Southern. Mission was purchased in April 2021 by Southern Home Services of Maitland, Florida, which owns 26 PHVAC companies primarily along the southeast coast of the United States. Southern is, in turn, owned by Gryphon Investors, a private equity company. So not only does Mission need to cover their overhead locally, they most likely need to also provide funding for Southern, who in turn possibly has to return cash to Gryphon. It all flows uphill. Southern also owns C. M. Mose, another local PHVAC contractor in the Kansas City area. Moral of the story: Mission may have been a good company at one time when it was locally owned, but it has changed. Get pricing up front. Question the technician. If you don't like what you're hearing, go somewhere else, and don't hesitate to go with a mom and pop; quite possibly they can do the job just as well for quite a bit less money. They don't have the overhead that the big guys do (especially if owned by private equity).

Bought my own sink, faucet, and garbage disposal and we wanted it installed professionally. We have…read moredone business with true blue before so we called them to install it. It was a HORRIBLE job done!! Sink is crooked, leaks under the sink, waterline to dishwasher was not attached properly that it caused my dishwasher to flood onto my floor, faucet handle hits the window sill when tuurning it on, and sink was not placed flush next to back wall that there is a gap between the sink and counter top. We tried to work with the company on several attempts to resolve our issue but they REFUSED. I would NOT recommend doing business with this company. They don't care about the satisfaction of the customer!!!

Stay away from these guys. Sold me on an expensive water softener that crapped out after only a…read moreyear. Then I paid many hundreds for them to come fix it. They couldn't. Left saying they'd get parts and then would never return. Now they play dumb about it all. Many months of trying to resolve this and I gave up. Too much stress with these idiots!