I called with a clogged drain, they responded within 2 hours , Larry was a personal in every way,…read morehe took the time to explain the cause of my issue and how to prevent future problems. He opened up the drain and flushed the system clean. If I ever have a problem again you can bet on who I'm calling. Thank you again C. Armstrong

Had some Kitchen sink issues with blockage and broken pipe…read more Gene's worked me into his schedule for the day. Larry came out and quickly fixed my issue. Enjoyed visiting with him as well. Very reasonable price for drain clean out and pipe replacement. Highly recommend and will call them again if we have plumbing issues.

I'm new to the area and just moved in to my new house. I knew my water heater needed to be replaced…read morefrom the inspection, and when I first started looking for a plumber, the price quotes seemed high, and very high. I put my project on Yelp, and Dragonfly was one of the first companies to respond. They contacted me by phone (no AI messaging system) and were very polite and professional. They sent someone out that day, and the price they quoted was actually very reasonable. They happened to have an opening the next day, and I had my new water heater installed less than 24 hours after I first saw them, and for a price I could actually afford. Every person I dealt with at this company has been kind, personable, and knowledgable. This is a small local family owned business, and now I have a plumber I trust for any future needs. They also do HVAC, and I plan on using them for that, too. It's such a relief as a homeowner to have a great company to work with, and I highly recommend these folks. What a great experience!

Very Helpful, was informative and did a great Job. Everything works great. Will definitely use…read morethis company again

Technician fit me in on a short notice emergency the next day, and showed concern for my house…read morebringing a plastic tub to minimize mess. Initial call was for a clog, and so the main was snaked and a lot of water run. That same evening the issue returned and so the technician came out the next day (in a snow storm and at no charge). The pipe was snaked and a camera run. The tentative diagnosis was a collapsed pipe, and so I switched to my warranty service. In the end the diagnosis was inaccurate, and I only needed a Hydro-jetting... but warranty service plumber said it was an understandable mistake as there was some minor offsets that could have caught the camera, and the sludge would have prevented a good view.

Ethan's response time to my inquiry was immediate and visit was right on time! He is a very upbeat…read moreand super nice worker! Got both jobs sinks unclogged in no time! I couldn't have asked for better service! Thank you!!

Had them come out to replace a Moen shower cartridge. Mine was stiff with broken handle. Plumber…read morearrived with the special tool to remove the cartridge and had some difficulty with that. I knew I did not have the tools to do the job myself. He left to get the part needed and returned to finish up. Simple job. All went well.

I had a sump pump go out night one of a three day storm watch and they were able to get me taken…read morecare of very quickly without much notice. The job was done in less than 30 minutes and the plumber was great to work with.

Very quick response. Within an hour of arriving, Keith had the line cleared. He is spectacular and…read morevery personable. Will definitely be requesting him should this or any other situation occur!

1. Made service appointment with Roto-Rooter for same day service on a Saturday…read more 2. Technician showed up within 2 hours of making the appointment 3. He was friendly and knowledgeable with decades of experience 4. He was able to explain thoroughly about the problem and how he was fixing it throughout the service call 5. He was courteous and respectful After messing with Anthony Plumbing for 3 days of missed service calls and a technician who didn't seem to know what he was doing and didn't have all the proper equipment, it was a huge relief to do business with a much more reliable company like Roto-Rooter. Worth every penny!! Thank you very much, Keith! We will call you for all future plumbing (and other) service needs.

Good businesses provide services that serve. Smedley embodies this quality. I had a fantastic…read moreexperience with Smedley Plumbing from start to finish. Their scheduling process was incredibly smooth and stress-free. My technician, Austin, called me when he was on his way, which I really appreciated for planning my day. Once he arrived, Austin was professional and courteous. He took the time to walk me through the entire repair process explicitly, ensuring I understood exactly what was being fixed and why. It's rare to find that level of transparency and communication. I'm very grateful for their hard work and highly recommend them!

Smedley, a new company seeking to expand its capacity and growth, has the potential to improve its…read morecustomer care. Smedley promptly arrived at our home and inspected our 5-year-old leaking water heater, which we had purchased from a big-box store. We were informed that the heater was beyond repair and was offered to replace it with a commercial-grade model that came with a longer warranty offered by Smedley Plumbing. We accepted their offer. A few days later, a single technician arrived with the new water heater. Despite the arduous task of carrying the old unit up the stairs and delivering the new unit to the basement, he managed to accomplish it alone, assisted only by a hand truck. His installation of the new water heater was well designed and flawlessly installed. My primary concern is that we are accustomed to contractors preparing our property to avoid potential damage. This isn't usually a problem because we've never had a contractor who didn't show care and respect for our belongings by wearing special shoe coverings or covering work areas to prevent damage. In my opinion, equipping installers with a more comprehensive guidance and protective equipment would be beneficial as part of their business practices. Thanks.

It's easy to get a good review when everything goes well; however, when things go bad, it's nearly…read moreimpossible. I say "nearly impossible" because I am about to report one of those rare instances. I reported a problem with an A/C installation performed by Anthony four years earlier at my daughter's home, and immediately, Anthony stepped up and took full responsibility for fixing the error and all the resulting damage that occurred as a result. My most sincere appreciation and thanks to Steve and Kelly!

I was having an electrical issue in my master bath. I was able to get an appointment the same day I…read morecalled. They were able to resolve the issue quickly.

Weeks earlier, I'd had one less-than ideal experience with a different plumber based in Olathe, and…read morebecause I have a very small budget for home improvements, I shopped around extensively in the K.C. area to find an experienced licensed plumber I could rely upon to install a replacement utility sink and replace my tub faucet. Alfonso showed up right on time with his helper, and they knocked out my needs-done list in under 3 hours. Not dirt cheap, but having already gotten other free estimates nearly double his, I was very pleased to get both needs done in one visit at a price I could afford. They also did a very good cleanup, so I didn't have to.

Paid $240 Upfront and the Job Is Still Not Finished…read more I hired Razo's Plumbing to replace an outside faucet while new siding was being installed on my house. The plumber came out and explained that he could not install the new faucet at that time because of the siding work. He removed the old faucet and told me he would come back to install the replacement. I paid $240 upfront for the job. Once I had the new 1/2-inch MIP faucet ready, I contacted him and sent him a picture. He told me, "I can stop by this Friday." Friday came and he did not show up. Since then, I have repeatedly texted asking when he is coming back. My messages have gone unanswered. It has now been two weeks, the job I paid for is still unfinished, and I am left trying to chase down the plumber just to get a response. I understand that schedules change. What I do not understand is taking full payment upfront, promising to return, not showing up, and then ignoring repeated messages from a customer. I have screenshots of the communication showing the promised return date and my multiple attempts to follow up. At this point, I simply want the job I paid $240 for completed or my money refunded. Based on my experience, I cannot recommend Razo's Plumbing

I had a fantastic experience with this father and son team. They arrived right on time, quickly…read morediagnosed a leaking pipe under the sink, cleared years of muck from the plumbing in my 100+ year old house and installed a new garbage disposal. You can really tell they take pride in their family business. They were respectful of my home, cleaned up completely when finished, and got everything working perfectly! Highly recommend them to anyone needing reliable plumbing.

Our local family have all used Bob's Root'r for the last few years. They have cleared drains in the…read morekitchens and basements, installed a garbage disposal, replaced water lines for a new refrigerator, and more. They always arrive on time (or early), do what they say they will do, and clean up any mess. We are very satisfied with them!