I had an amazing experience! The loan process was quick and easy from start to finish. I'm…read moredefinitely doing my taxes here next year as well. I also love that Laura speaks Spanish and was super sweet--it made everything so much more comfortable and convenient!

My wife and I were very nervous about getting a loan but Christina was the best, she explained…read moreeverything so professionally and even double checked our information with her manager Laura. These ladies were excellent. The whole office made us feel welcome. They even let us know we can file our taxes there also. Great place!!

Why in the world a place in this day and age would not have an active drive thru is beyond me!!!!…read moreIt is the only thing I absolutely loathe about this location. However it is the closest location to my home and commute so I am almost trapped using it. It appears the drive they is utilized for employee parking. The employees are always helpful. The security guard is always present and they have fresh baked cookies for sale for $1 every time I come in. Also they have wicked low rates on loans!

They wouldn't let me use the payment account they set up for my husband's loan to pay the loan so I…read morestarted sending checks from my banks app & that went well for a couple of years. I learned not to try to pay ahead because they would only post any extra to interest only & would not let me get 3 months ahead for a safety net. Then the bill pay part of my banks app went wonky & payments submitted were not sent. I realized in March that no payments had been sent since December they also didn't clear the bank so I sent a payment that equalled all 3 months of payments & they posted what was supposed to be a catch up payment all to interest & left me behind in payments & they are coming to repossess the travel trailer today. I would not recommend them to anyone.

Friendly great staff. Personal loans and auto loans. They get you in and out in a hour or so.read more

There is a particular reason why there is only a 2.9 rating. Every experience has been a disaster…read more The attitude of the Service Manager regarding making was threatening and also she detoured whatever she could to make my experience the worst. At this with a paid off loan I'm just getting the run around about my vehicle title. No call back from Branch Manager Brent Teel

I want to publicly thank Sarah, the NW Expressway Branch Manager for her expert help and wonderful…read morecustomer service on two occasions with somewhat complicated issues surrounding my parent's accounts. Both times I left my interactions with her feeling relieved, cared for and impressed. Thank you!

In my 20+ years of service in the United States Air Force, where I banked everywhere in America, I…read morehave never experienced the level of poor customer service as WEOKIE Credit Union. Unfortunately, my mother (who passed) banked with WEOKIE and I had to deal with them as the Personal Representative of her Estate. Some example of WEOKIEs poor service include, preventing closing of her credit card (closed 9 others); requiring additional unofficial paperwork; and delayed payment of Pay on Death (POD) accounts. If you are or are thinking of banking with WEOKIE, I would recommend you find another institution.