Service is fast but wished people behind the counter where more professional…read more 3rd time I go there and the teller by the name of Tara needs better assistance at the window. She will answer the phone while she's counting money. If you say good night to her she wouldn't respond back. Like I don't know that's just me when I go to places specially backs or checking places I like to be treated right. The place needs to be maintained a bit better and a security guard will be very nice if they hire one. Specially around that area.

This is such a pleasant branch to visit. Every time I've come they have been very helpful and…read moreknowledgeable. I had to change a few of my accounts over and a banker took me back to her desk, took care of everything, and answered all of my questions. We had a fun conversation and it for once didn't feel strained which I really appreciated. It's also rarely busy so you should be taken care very quickly no matter what services you need!

Just another solid Chase branch. Nothing special to note, except that Heather, the best girlfriend…read moreever...made that place run like an Olympic sprinter - flawlessly. Speaking of which... I love her so much. Done.

If you advertize that you close at 7:30pm. then people expect you to be open until then, the…read moredoors locked &. person @ counter says closed it was 7:15pm. took me 20 min to drive here

It's the only place in the neighborhood where you can send & receive money via MoneyGram…read more MoneyGram, who does that? My dated brother, that's who. It's never extremely crowded. The staff isn't exactly joyful, but not rude either. There's a coin counting machine since there's no coin star machines in this neighborhood for whatever reason. Get your checks cashed, get your lotto scratch offs, get a metro card, & a EZ Pass all in one place!

I had a very unsettling experience at this location. I went in to cash my NYC DOE payroll check and…read morewas told by the manager, Danny, that he couldn't cash it because I don't live in the neighborhood. When I asked him to repeat what he said, he confirmed it adding that "this is how the owner wants it." When I pointed out that it was a city-issued check, he dismissed it and claimed they've seen "piles of fake city checks." I was shocked. As a Black man and proud Harlem resident, I've never felt so judged for simply trying to handle my business. I refuse to support any establishment that makes New Yorkers feel like outsiders in our own city. We deserve respect and equal service, no matter where we live.

There are very few check cashing places left in Hell's Kitchen. They are really great here and…read morealways helpful. You can also pay bills, buy stamps, metro cards and more. Thank you!

Great service, very professional and courteous. Very nice staff and great management especially…read moreGustavo. They treat all their customers with the same courtesy, in which I do appreciate. No hassle. And most importantly convenient for me.

Fast, accurate, courteous service. The lady I dealt with this morning got everything right as…read moreregards an overseas wire transfer. I contrast this wonderful location with another MoneyGram located at 9th Street and 4th Avenue, not too far away. This one wins hands down.

The staff here was very helpful.... They were the only place…read morethat answered all questions I had and highly recommend this location

The only reason I am giving them a star its because without it I would not be able to write a…read morereview, I was helped by the "manager" who is MIchele Vuono, very nasty attitude and unprofessional, she threw a business card and told me to call her the next morning, I told her I didn't need to call her being that I was already there and we can solve the problem right there and then. I went in the check cashing place with $260 and somehow $20 disappeared, its not much but its MY money and if I went to pay my bills then it should have never came up short, needless to say I will not be going in there for anymore services since I had to be robbed for $20. Then people wonder why there is so much violence in the world, SMH.

Great customer service. Very professional and knowledgeable! Myself and my wife have been doing…read morebusiness with Five Pillars and are always satisfied!