Terrible customer service. As a new resident of Cincinnati, I was looking for a primary care…read morephysician in the Oakley area. I tried booking an appointment online with multiple attempts of submitting my appointment. Finally, it went through but still received no verification of the appointment. Since then, I've been blackballed from booking an appointment with them for their lack of communication.

Thank you Queen City for getting us right in and not requiring an appointment. Thanks is all I can…read moresay as we needed to see the doctor right away. Most offices would send us to and ER and they didn't do that.

Dr. Brown has been the pediatrician for our four daughters ever since we moved to Cincinnati. And…read moreshe's been wonderful! She's very professional, but not in that stuck-up "I'm-a-doctor-and-you're-not-so-that-makes-me-better-than-you" sort of way. She's professional in that kind of "I'm a kid's doctor that really cares about patients" sort of way. The office takes up a small, brick building. The waiting room is nice and quaint, and her staff is great. Dr. Brown herself has always been wonderful with our kids. Even though they've gotten to the age where she only sees them during their yearly check-ups, she always remembers them (or at least does a great job acting as if she remembers them) and is always very engaged and speaks with them and us equally. She always explains thing to my wife and I in a way that makes things easy to understand (not an easy task for a doctor, I'm sure). She has great bedside manner and knows how to relate to the kids. Two great things that I want share. When one of our daughters had infected lymph nodes and had to have surgery (at just two-years-old) Dr. Brown was very supportive and stayed in contact with us and the doctors at the hospital (Cincinnati Children's...another great place)making sure we were getting all the information we needed, and keeping us up to date on her progress. And a different time when another one of our daughters had some blood work done, about an hour later Dr. Brown herself called and told us that there were some things in the blood work that she was a bit concerned with and said she wanted us to take her over to Children's to get some additional work done just to make sure there was nothing seriously wrong. She had already called the hospital and when we got there they were already waiting for us. All because Dr. Brown made the effort to call and make sure we were well taken care of. Only two things that I would say are a bit on the negative side. Because of her great reputation she is always very busy. Which results in long waits. If you have an appointment at 10:00, chances are the doctor isn't going to be able to see you until at least an hour afterwards (sometimes it's almost two hours). The other negative was an insurance issue. A few months back I lost my job which meant I lost my insurance. Because of that we had to put our girls on Medicaid, which Dr. Brown doesn't accept. That was kind of a bummer. But, got a new job with new insurance (actually same carrier as my old job) so that's good. Dr. Brown is great with kids, great with parents, and is a really great doctor. I trust her completely with the well-being and health of my girls. Mahalo, and enjoy.

We love Dr. Brown. She is always warm, encouraging, and just an all around good doctor. We really…read morelucked out as often panicky new parents to have Dr. Brown. You can see how genuinely she likes and cares about kids. The whole practice at Pediatricians of Hyde Park is great- the building (now 3666 Paxton) is nice and new, with plenty of exam rooms that each have fun, kid-oriented wallpaper. We always get a quick phone response, and it is never a problem to get an appointment with one of the doctors in the practice if we need them. We've been seen by a few of the other doctors and they all are great.

Per a friend's recommendation, i called Dr. Craig's office in a fit of desperation this past…read moreTuesday after a trauamtic urgent care clinic experience (note to self, review the Oakley Urgent Care Clinic one star). I had been breaking out in hives without any possible explanation, been diagnosed by a nurse and an urgent care doctor with three potential causes (anywhere from poison ivy to serious diseases). Was not on top of my game at finding a local primary care doctor two years ago, so I didn't have anyone to turn to, and a friend suggested Dr. Craig. I called the front office begging around 11am, and after some prodding, they squeezed in at 4:45 that day!! How rare is that?? I thought perhaps the office closed at 5, and I got the last 15 minutes, but NO - Dr. Craig spent nearly an hour with me (I can't remember the last time a doctor did that), walking through different potential causes, ran some quick tests, and we realized that I had just started on some reaction-trigger meds from a different doctor & needed to cut those. Sure enough, all is back to normal overnight. Plus they have a pretty neat online system to access your med files remotely at home and to send the doctor comments/emails that he'll respond to that day - super convenient!

Dr. Craig is an excellent physician. He is knowledgeable and caring. He is the best! His nurse Kim…read moreis also very kind and caring.

I followed Dr. Rose from Tri-Health and I could not be happier with that decision. Dr. Rose is a…read moreskilled doctor and kind person. I welcome this change to a private practice because it gives him more time with patients, and I am sure generally a much nicer experience for all. The fee is annoying at first but once you experience the difference I think it is well worth it.

GREAT DOCTOR I…read morewanted to continue my care with Dr. Rose when he went out on his own. Previously when he was with Queen City Physicians it was difficult to get in when I was sick. Now he is very flexible when seeing me for issues or just a simple question. The time spent with me was so much more detailed and meaningful. Although there was a charge initially for the first 4 years I felt my health was worth it in the long run. I feel he is great at listening and even better in his care and ethics.

I went in to this practice because of issues with anxiety and depression and was able to figure out…read morea medical plan that drastically improved my health! Dr Khan and his staff were very polite and helpful during my visits. When I had questions, he answered them thoroughly and in a way that I was able to understand. He was kind enough to answer my questions over the phone as well when I wasn't able to come to his office. I was surprised to read their other reviews because I've never had any problems with them.

this is a great practice, the doctor and the nurse practitioner are very professional and show…read morecompassion to their patients problems. the staff is very friendly , the office is spotlessly clean, the aquarium and the aviary in the waiting room are awesome. Great place for a brief wait, which is always brief, as I have seldom had to wait for more than 10 minutes

Horrible my sister had an IV in her arm and did the doctor even take it out. They literally just…read moreleft her sitting there in a wheelchair with horrible pain.

Needed to get stitches and I wanted to avoid a long wait so I went to Mercy today and had an…read moreexcellent experience! I was seen promptly and all the drs, nurses, staff were very kind and friendly. I received great care in about half the time!

Unlike the previous two reviewers, which I'm sure looked like they had awful experiences, I would…read morehave to say my 3 (2 for strep/infection, and 1 for a minor foot injury) visits to the Urgent Care have gone quite well. **Though I should note that my first visit was in late 2009, Thanksgiving Day, to be exact. So over a year past the first two people to review.** My first time going in was Thanksgiving day 2009, since my doctors office was closed and I had a bad sinus infection or strep, I forget. And I was not about to go to the emergency room for that. I was just happy to go see a doctor when I needed it without having to pay an arm and a leg for a copay. The wait was not all that long, but they only take walk-ins, so if many people are sick, you will have to wait. Just how it goes. If its a real emergency, GO TO THE EMERGENCY ROOM!!! I've dealt with two different doctors while there, both quite competent doctors who were easily able to help me out. And after running tests that did not take too long, knew how to treat me. I only go here when my own doctor can't take me in (due to holiday, them being closed or too busy). If you are sick, in the area and need to go see a doctor and can't wait for the holiday or weekend to pass or for your own doctor to free up their schedule, this is a good place to go to. Its open late (until 10 pm, I believe) and open holidays and weekends.

I've had a good experience here in the past for a rapid strep test/antibiotics. However, because of…read moremy experience today, I can't give them a good review. I came in today with another sore throat. This isn't strep - a rapid strep test at another doctor came back negative. The doctor I saw today could only be described as unprofessional- right down to his Hawaiian shirt, which I could have overlooked had the service I received here been adequate. He seemed utterly uninterested and dismissive of my symptoms. My lymph nodes were swollen, the entire right side of my throat is on fire. After feeling my neck for a moment, he said that he guessed they can take a throat culture. He walked out of the room (he talked to me for maybe 2 minutes; the waiting room was empty. There were 0 other patients for him to help) and he sent a nurse in to do the throat culture. I was dismissed with no more answers, which would be fine if he had seemed remotely interested in getting me the best treatment. Just go to another urgent care. There is one in Hyde park plaza, and I've been to the Med+ one on Montgomery and it was nice.