it was very dirty and unkept. I even had pointed out that there were multiple children on top of the games, screaming and throwing things at other kids including my grandkids i asked for the manager multiple times because the workers would not do anything about it and would not get the manager we packed up and left. im not bringing my grandkids here again. My past experiences with my family has been great until this deal breaker read more

The establishment looks very ran down and not cared after. The places to golf have missing green turf and there are exposed wires ect. Could be great little family fun place with a little face lift. read more

Do NOT come here me and my kids experience was horrible, the people at the front counter were EXTREMELY rude and unprofessional. Whenever I ordered food they slammed it down at the table I was sitting at and before she left the table I asked for a couple plates she ignored me and walked back up to the counter, later on I did go back up and asked for plates and she handed me 2 or 3 and when I tried to ask for more she walked away, I feel as though I was being brushed off and ignored for them to just be sitting around except laughing and horsing around. On top of that one of my children came and told me that they wanted to play laser tag and I asked the front counter workers if I could be able to purchase laser tag tickets, and they were ONCE AGAIN EXTREMELY rude and said "You cannot buy them up here." So I asked where i'd be able to buy them and she said "In the back" So I went to the back counter and purchased laser tag tickets. Not only did it take 45 minutes for a worker to get over to laser tag area they seemed very uninterested and had practically shooed my child into the room whenever my child was asking the worker questions, my child was diagnosed with autism 2 years ago. She is nonverbal, and very shy. We have been pushing her to be more outgoing and talk to others when she's curious or happy or just wants to talk. Recently she's been talking a lot more and we have been very proud of her and pushing her to continue to speak her mind and for this worker to shoo her away it made her feel as if her words didn't matter, and that's the complete opposite of what we want. I won't bring any of my family here again and I suggest you don't bring yours. read more

This is a great location for some family fun! Don't let past reviews fool you, it's very well maintained and the staff was super friendly! Mini gold was 9.25 a head but it was 18 holes that were fun but challenging! Would absolutely recommend stopping by for some good family fun! read more

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The one stars must be outdated, this place is NOT bad at all! Panda K needs to give this place another try. Came here as a group of 4 and had a great time! The mini golf course was good and there are two to choose from, only $8 per person. Previous review pics are not accurate! It's obviously been redone since. Go karts are also $8/ea and lasts a fair amount of time for the price. Arcade games were a little on the pricey side if that's all you are going to do for a few hours but 90% of them were all good with very few broken. The whole place was pretty clean too and was spaced out well. Would go again! read more

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Best experience here!! The staff are soo nice and kind! Fun games and a great time and not too expensive either! Would definitely be back!! And the food is very good too;) and mini is a blast as well everything is a 10/10 for me ! It's soooo clean and well kept up with! The experience was great read more

This place would not even let us bring in a water bottle for our son first time and last.

It was so fun with my family today they were so nice and they were so sweet and I'll definitely recommend going there

Very rude employees and managers. The manager told us to leave after we told her one of her employees was being rude and smirking at us. Also very dirty place for kids to play, seems like they haven't properly sanitized or checked for safety in a long while. Would NOT recommend taking your children to the Family Fun Zone. They do not know how to properly run a business and it shows just by walking in there. Disgusting. read more

Don't let the low rating fool you, this place is way better than what the photos show. The putt-putt is decently priced for 18 holes and the course itself is in good condition. We come with a group and it's always a good time here! read more

Plex Entertainment - Mini golf - Arcades Near Me - Wichita Falls, Texas

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Family fun zone? Should be more like family fun sponge, because they soak up all the fun. Staff was incredibly incredibly from the time we walked in to the time we got kicked out. We were asked to leave the premises for tossing acorns at each other...outside. We also visited the night before and they denied us at 8:20 because they closed at 9:00 read more

I took my family here on a Friday night. The place was dead and now I know why. We played (4 people) in the arcade, did 2 rounds of go carts and 18 holes of mini golf. So we spent around $100. The water bumper cars were closed-maybe open in a few WEEKS! The golf course is terrible. None of the ponds had water in them, gross! They had all winter to remodel. As we're leaving one of the managers yells at me for walking in the grass‍I wish I had taken pictures! Don't waste your money!! read more

I would leave this facility a -5 star rating if you could actually apply that. This is the second horrible experience we have had here after spending more money than I ever knew you could in one of these places. After paying $18 to play putt putt for two people. We were kicked off the course because we started on the back nine due to the traffic flow and thought we were being helpful. When we started on the front nine a woman ran out the door, and very boldly announce to us that we had to leave the course because we were not allowed to play that nine even though we tried to explain the reason we had started on the back nine to begin with. She was brutal to say the least not a kind word or attitude in any way form or fashion. We also asked could we at least have half of our money back since we only got to play half of the course, and she boldly announced to us that they do not give refunds here!! The last time I was at this facility I swore I would never come back because I had a similar experience only cost me $700 that time!! We were trying to have a birthday party and were later notified that it was not qualified as a legitimate birthday party, and we would have to pay individual pricing for every person that had attended. Once again, we received the most unkind treatment possible quite hateful actually. I detest this place, and would encourage you to take your children elsewhere, even if it means driving to DFW or to Oklahoma. Not exactly a family friendly environment, nor an example you will want your children exposed to. Also, almost everything in the place was locked down long before closing time. If you like, throwing your money away and being treated like something on the bottom of someone's shoe then this is the place for you and your family. Good luck with that. By the way! I am done learn my lesson the hard way! Very sad. read more

Very run down. Prices have gone up. The laser tag vests are mostly broken & the time on the go karts aren't worth it. Everything here is expensive and not worth it. The teenagers that work there are very helpful and friendly though. read more

Paid for 4 people to play laser tag. One of the people I paid for had issues and tried to get the staff's attention (the vest just kept blinking and wouldn't let their gun shoot). Staff said there was nothing they could do about it. No refund. No replay. Didn't even try to fix or replace the vest... just got a "yeah that happens sometimes". When they told me what happened we just took out party and left...won't be coming back here again. read more

The worst customer service ever ! Horrible establishment. Disrespectful management ! Just overall a terrible place and very expensive. I ordered the loaded cheese fries and asked what they come with before ordering because I am pregnant and know how I can be. The cheese was BURNT and when asked for ranch that was supposed to come with it , the server caught a bad attitude. Also it took 45 mins for burnt cheese Fries. read more

Doesn't even deserve a 1 star to be honest...straight scammers and thieves...go to the main event in OKC so much better and the laser tag vest was shit and didn't work read more

This place is great! Tons of games, great food, and the skating rink has a beautiful new wooden floor. The new owners keep the place very clean and the most of the kids working there are helpful and friendly. read more

Terrible place half the attractions do not work batting cages broken and the bumper boats are broken. Most importantly my daughter has been saving her tickets for a long time and has lots of them. We come in today after they got new owners and they would not take our tickets because of the new owners. Do not come here extremely horrible experience read more

This place is the best I had so fun and would come back every day if I could but there are not many staff working and the prices are a Little high but it's so fun and totally worth it read more

Used to be known as "The Plex" and a pretty cool place to take kids or even enjoy as an adult. After a couple years of not having been there, I guess they have new ownership and a new name, we had my Nieces Birthday Party there last week. Man the new owners must not care, this place has gone down hill quite a bit. Nothing worked, to do the batting cages, you can't walk in and do those manually with tokens anymore, the people inside are supposed to get it going for you. We bought 3 rounds, took 20 minutes for one round of balls to come out in the pitching machine, after numerous times telling the people at the desk we were ready, gave up on the other 2 and got our money back. Most the kids were there for Go Karts, the people running those didn't want to be there or keep it going, you could tell, they kept "shutting down" for "maintenance" or so they said, at least each kid finally got one round on those after a long wait. I think the people running those wanted a break instead of working it seemed to me. Hard to find help for things that weren't working, which seemed like nothing there did at all. The vending "water" machine even ate your money and ripped you off. Best part of my day there was standing out front smoking a cig, no lie. We were all gonna play a round of mini golf, but after the rude staff running the Go Karts and nothing else working, we pretty much cut the party short and left. Will not go back read more