great service great people work completed very helpful. clean business. make you feel comfortableread more

Always prompt, keep you informed on what's going on. Clean and comfortable waiting area and very…read moreclean restrooms!! Pricing on labor and parts are very fair.

charged my husband $300 to replace the brake line in his truck when he broke down nearby, and then…read morescrewed around with something that wasn't broken, causing my husband to have to now order a part to replace the crap instrument they installed. this could be considered theft. DO NOT GO HERE.

A/C replacement part under my dashboard. The dashboard had to be removed. I could not tell it had…read morebeen removed and replaced. A/C works great. Excellent job for an excellent price!

I've received great service from them every visit. The staff are kind and quick. I could go to…read moreanother place get my oil changed, but why when this place has been great for my wife and I.

I keep coming to this location because the people here are so nice and they try really hard to take…read morecare of you. The problem is they need to remove the word fast from their sign they are not Charlie's FAST lube. I have never been to this location when I have not had to wait at least an hour just to get into the bay. They do tell me repeatedly that they are short staffed. I think this is a definitely a management problem. You can patronize this business if you have two hours to spare.

I paid approximately $4,000 for front-end repairs. On the first interstate drive after pickup, the…read morevehicle made a loud abnormal noise and the front bumper and headlight area began separating at highway speed. I had to pull over multiple times and drive with hazard lights to reach a safe location. Loose underbody components and inner fender liner pieces were later found detached. These issues were not present at drop-off and occurred immediately following release from the shop. When I raised concerns, responsibility was denied, I was told no parts had been removed despite the repair invoice documenting extensive front-end disassembly, and I was refused access to speak with the technician. The vehicle was ultimately deemed unsafe to drive. Based on my experience, I cannot recommend this shop.b UPDATE On the day the incident occurred, Graham Auto Service requested that the vehicle be taken to Purcell's, a third party, which directly contradicts the claim that third-party involvement invalidated responsibility. Graham Auto Service was aware the vehicle was temporarily at Bebo's only to secure the bumper so it could be transported safely. No repairs, removals, or alterations were performed by any third party. The vehicle was towed, not driven for repair. The vehicle was picked up on December 30, 2025, driven less than one mile, then parked and not driven for several weeks. The first highway drive immediately resulted in abnormal noise and front-end separation. Loose underbody components were found inside the back seat at pickup. These components were not present prior to drop-off and are inconsistent with an oil change. The repair invoice documents extensive front-end disassembly, making the claim that "nothing was removed" factually inaccurate. Initial acknowledgment included an offer to pay for correction at another shop. Later denials directly contradict those statements, the invoice, photographs, and documented communications. All evidence has been preserved and submitted to consumer protection agencies. Update The business continues to attribute this to an "oil change" and claims no parts were removed. However, when formally asked to explain how extensive front-end work (including headlight assemblies and control modules) was performed without removing underbody, bumper, or inner fender components, no explanation was provided and communication stopped. Additionally, when the vehicle owner requested to speak directly with the technician who performed the work, that request was refused. The vehicle had not been driven for weeks after pickup, and the first highway drive resulted in immediate front-end separation. Loose underbody components were later found inside the vehicle. All documentation, invoices, photographs, and communications have been preserved.

Hands down the best car repair shop in town. They are super friendly and have drinks and snacks for…read morethe customers.

Excellent service work on all makes and models. Charlie Long is owner. He and his other mechanics…read moreare skilled and quick at the repairs they do. Team is very professional, get the job right the first time and most affordable shop in the area. You can't go wrong on any automotive repair small or large.