I paid approximately $4,000 for front-end repairs. On the first interstate drive after pickup, the…read morevehicle made a loud abnormal noise and the front bumper and headlight area began separating at highway speed. I had to pull over multiple times and drive with hazard lights to reach a safe location. Loose underbody components and inner fender liner pieces were later found detached. These issues were not present at drop-off and occurred immediately following release from the shop. When I raised concerns, responsibility was denied, I was told no parts had been removed despite the repair invoice documenting extensive front-end disassembly, and I was refused access to speak with the technician. The vehicle was ultimately deemed unsafe to drive. Based on my experience, I cannot recommend this shop.b UPDATE On the day the incident occurred, Graham Auto Service requested that the vehicle be taken to Purcell's, a third party, which directly contradicts the claim that third-party involvement invalidated responsibility. Graham Auto Service was aware the vehicle was temporarily at Bebo's only to secure the bumper so it could be transported safely. No repairs, removals, or alterations were performed by any third party. The vehicle was towed, not driven for repair. The vehicle was picked up on December 30, 2025, driven less than one mile, then parked and not driven for several weeks. The first highway drive immediately resulted in abnormal noise and front-end separation. Loose underbody components were found inside the back seat at pickup. These components were not present prior to drop-off and are inconsistent with an oil change. The repair invoice documents extensive front-end disassembly, making the claim that "nothing was removed" factually inaccurate. Initial acknowledgment included an offer to pay for correction at another shop. Later denials directly contradict those statements, the invoice, photographs, and documented communications. All evidence has been preserved and submitted to consumer protection agencies. Update The business continues to attribute this to an "oil change" and claims no parts were removed. However, when formally asked to explain how extensive front-end work (including headlight assemblies and control modules) was performed without removing underbody, bumper, or inner fender components, no explanation was provided and communication stopped. Additionally, when the vehicle owner requested to speak directly with the technician who performed the work, that request was refused. The vehicle had not been driven for weeks after pickup, and the first highway drive resulted in immediate front-end separation. Loose underbody components were later found inside the vehicle. All documentation, invoices, photographs, and communications have been preserved.

Hands down the best car repair shop in town. They are super friendly and have drinks and snacks for…read morethe customers.

Very prompt and fair service. It's nice to see a small business that is still being operated with…read moreintegrity in today's society. We've had several repairs and general maintenance performed on our vehicles, and it's always been done right...the first time at a fair price. Once, I called in for advice, and the owner gave it freely over the phone, even though it meant not bringing the car into the shop.

Ordered a rim a needed for my boat trailer and it came in at a fair price within a few daysread more

Had to get a new jack for my trailer. Called around a few places in the Poplar Bluff area, and no…read moreone had anything rated over 2,500 lbs but these guys. Great service, and was not overcharged for the part. Good work - I was really pleased. Just note: their address on Google, etc, is wrong. Coming off of 60, take the exit for Hwys T/AA. Instead of going north on T, head south on AA until you hit the blinking red over a stop. Take a right and it'll be just a little ways on your left.

Excellent service work on all makes and models. Charlie Long is owner. He and his other mechanics…read moreare skilled and quick at the repairs they do. Team is very professional, get the job right the first time and most affordable shop in the area. You can't go wrong on any automotive repair small or large.

I never have an appointment, they almost ALWAYS have tires for my vehicles. Best place around.read more

If I could give more than 5 I would!…read more While traveling from North Carolina to Missouri, a deer hit our car at 75 mph on I-60 around 3:15am. The deputy called D&K Towing, and Adam arrived within 15 minutes! He quickly loaded our van and even followed us to make sure we got safely checked into a hotel. He gave us his cell phone number in case we needed anything. Later, when our insurance agent told us to retrieve all our belongings and remove the license plate, Adam made it incredibly easy. He helped to get our things and even removed the license plate for us when we couldn't. To top it off, he met us again on our way home--late on a Saturday night--to return the plate back to us. Adam went truly above and beyond to help us during a stressful time. We're so thankful for his kindness and professionalism!

don't ever use these guys total scammers!!! if you want to…read morebe ripped of your money call these guys!!!! they will create problem not solve it and will get every dollar from you !!!!

This is the best place to go too. Great service honest prices and the keep you informed on your…read morewhole vehicle. There not a drain and fill place. They take great care of your vehicle and get you in and out and back on the road.