A great organization to do business with. Everyone at Americas One Title Agency is friendly,…read morehelpful, honest and hard working. If you are you are searching for a Title Agency, I would highly recommend them.

Very impressed with their teamwork and communication. I had clients moving from Michigan to Utah…read moreand both homes needed to fund and record the day before Thanksgiving. The two-hour time difference was helpful but Star Title made sure everything ran like clockwork. They sent needed docs from the clients' sale to my UT title company and wired funds quickly so my clients could take possession of their home, get moved in and have a place to be on Thanksgiving. Brad Kapenga had everything lined up and organized and the communication between title companies, agents, lenders and the clients was great. Very impressed.

Favorite title company. I prefer to close all of my deals here, whether it's for a client or my own…read moreinvestment property. Communication is great, staff is professional, friendly, and they just do a great overall job. I have closed over 90% of my deals here and have no complaints. Keep up the great work!

I have closed three homes with this title agency and never had an issue. They are easy to work…read morewith and always organized.

I have had the unfortunate experience of having Karri Schmehil of Coldwell Banker Woodland Schmidt…read morehandle the sale of my property including 2.87 acres with Lake Michigan access. After the better part of a year we were forced to lower the asking price by 50%, due to a lack of offers. Despite being told by Ms Schmehjl that a group of 5 realtors agreed at the outset that our property's Market value was $100k The one and only offer she brought us was for $50k which we immediately rejected. The buyers finally raised their offer by 10k and we were told that was all they had. We later found out that despite filing the paperwork stating she was acting as the sellers representative, the buyers were also herClients. (People she had been showing other lots in the area.) We requested a mobile closing in Chicago where we live due to health problems. Instead Ms Ms Schmehil set up our "closing" By having us fill out and sign at least six sets of the buy/sell agreement and then set up the buyers closing in Whitehall Michigan with Lighthouse Title Company. It has now been more than 48!hours after the buyers have taken possession of our property, yet we have not received ANY PAYMENT WHATSOEVER! Ms Schmehil's only response is that she doesn't know anything about the wire transfer method of payment that the closing company chose and has no way of tracking our "Payment". We now apparently have to file legal action against the closing Titke company and Coldwell Banker Woodland Schmidt in order to somehow eventually receive payment for our property! UNBELIEVABLE! But true!

From the owner: We Believe in Celebrating Great Moments!…read more Our mission is to achieve and to maintain leadership in the real estate profession, throughout the West Michigan area. We believe this mission can best be accomplished by recognizing and meeting our fundamental responsibilities to clients, customers, sales associates and employees. Coldwell Banker Woodland Schmidt's philosophy is to provide our clients and customers with service that is "beyond the expected." Coldwell Banker Woodland Schmidt Whitehall specializes in residential, vacant land, waterfront properties and commercial

Been with them for almost 10 years. No issues. I just use them for the HYSA. Every time I've called…read moreI had no problem getting through

TERRIBLE EXPERIENCE - Customer service is terrible they have…read moreno one to talk to you - Very disrespectful over the phone and can not help at all. They ruined my credit and then sold my loan so I now I cant get it cleared. No help and useless. DO NOT USE this bank.

If you are forced to deal with this company for your real estate closing, be prepared for problems…read morewith follow-up, and good luck. We've had two unfortunate post-closing experiences with Chicago Title's Rivertown Parkway office. The first was a home sale, after which they took several days to deposit our sale proceeds. We ended up having to call our realtor to run interference and demand that someone from CT physically take a check over to our bank for deposit. (There is no excuse for such a delay in these days of electronic funds transfer.) Our more recent experience in buying a home resulted in the MI homestead exemption paperwork not getting properly filed. My first attempt to follow-up, a call to the closing agent at CT, resulted in an unanswered voicemail. The second, a call to the regional manager, resulted in her (1) blaming the township for not filing the form properly, (2) saying it was ultimately our responsibility to make sure it gets done, even though we paid CT document fees at closing. (I have to add that she also incorrectly informed me that we had closed at a different office on Kenmoor, where we've never been.) The icing on the cake was her sending me a copy of a waiver they have you sign at closing, saying they aren't responsible if the paperwork isn't filed properly. FYI Chicago Title: it's not okay to be rude just because you do it in a chipper voice (that's classic passive-agressive), and it's never ok to pass the buck. Update: A couple of days after posting this review, we finally received our title insurance policy in the mail from this company -- seven months after closing. It's tempting to reprint the incomprehensible email I received from the regional manager in response to my inquiry about this, but I doubt anyone there cares. The cherry on top of the icing on the cake was that CT even misdirected this latest mailing; sent to wrong city and zip code. Nice job, guys.

Beware of Chicago Title Insurance Co. The employees were unprofessional and failed miserably to…read moreproperly do their job. The job of a title company is to make sure the title for the property is legitimate, and they failed to do just that. In the process of buying our home this company failed us over and over again. On the day of our closing while waiting for the sellers to sign first, Chicago Title informed us they had made a critical error and discovered the sellers name was not on the title and they did not have permission to sell the house. They apologized and told us how "embarrassed" they were to make such a foolish mistake. They had no explanation as to how we had gotten that far in our closing process before they caught this error. We left our closing with no home and no date of when we might be able to actually close. Chicago Title said multiple people should have reviewed those documents and yet each and every person failed to catch the obvious mistake and brought us to closing only to let us down. This error made by Chicago Title cost us greatly since we had to take time off from work, pay to hold our interest rates, and extend our rent among other things. This error cost us much time in planning and preparing to move and a great deal of stress. When we confronted Chicago Title asking for compensation for the great deal of trouble they caused, they refused to right their wrong. They reiterated they were sorry and passed off the issue saying their employees need more training. Our realtor made several attempts to communicate with Chicago Title before and after this incident and often learned they did not open or properly read emails causing further problems. For example, the well and septic on the home we were purchasing did not pass inspection and this information was sent to Mallery at Chicago Title who failed to open and read this properly, yet she forwarded this on to the realtors saying it had passed. It was our realtor who actually read the inspection and informed Chicago Title of their mistake. Their employee, Mallery, failed to get information correct multiple times, causing misinformation and scheduling errors. Our realtor reached out to manager Missy Backe only to get another apology, but nothing else. At closing our realtor confronted Escrow manager Sheri Gajeski and after a great deal of effort only managed to receive an extra $100 for our trouble, which didn't come close to covering the expenses we acquired from their mistakes. I would never recommend this company as they did a awful job and want to warn others so they do not have to endure what we experienced.