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Platinum Plus Taxi

2.2 (5 reviews)

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11 years ago

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9 years ago

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9 years ago

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11 years ago

Always late, unreliable, and poorly run. If you have an important appointment to get to call another company.

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Brunswick Taxi - 2013 Dodge Grand Caravans, Aug. 2013

Brunswick Taxi

2.9(68 reviews)
5.5 mi

I had a really disappointing experience this morning with Brunswick Taxi. I have a traumatic brain…read moreinjury (TBI), and I've worked really hard over the years on things like my speech and confidence in everyday interactions. Because of that, this situation hit me harder than it might otherwise. My driver (he was wearing a burgundy leather jacket, had a big mustache) made a comment that I "seemed sketchy" simply because I tried to use Apple Pay. That caught me completely off guard. If this were late at night, maybe I could understand a bit more caution--but this was a normal daytime ride, and I was clearly trying to pay for the trip. I wasn't acting suspicious or trying to avoid payment in any way. I was actually being friendly and conversational during the ride. He even mentioned he was having a boring Easter weekend, so I tried to engage and be polite. That's why the comment felt even more unnecessary and discouraging. On top of that, the driver didn't seem to know where we were going. At one point, he was about to take a turn in the opposite direction, which would have added time (and cost) to my fare. I didn't make a big deal out of it at the time, but it was frustrating--especially since this could have easily been avoided by just entering the address into a GPS. What made it more confusing was that when we arrived, he started chatting with a worker at the laundromat like he knew the area, which made the situation feel inconsistent. I understand that drivers may have had bad experiences in the past, but I don't think it's fair to label or ridicule someone based on how they choose to pay--especially in a world where digital payments are completely normal. As long as someone has the funds and intends to pay, that should be what matters. Honestly, the interaction left me feeling embarrassed and discouraged. After putting in a lot of effort to rebuild my confidence, this really set me back and ended up ruining my weekend. Because of this experience, I don't think I'll be using this service again.

A few weeks ago my husband called for a ride to catch a 3am flight. 3:10 he calls to see where they…read moreare at and they said they had nothing on the books. Today a driver almost hit me going over into my lane so I honked the horn to let him know and as he moved over and I passed he leaned over and gave me the middle finger! Unfortunate that this is how the company is operating and employing.

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Hi5 - Hi5 car

Hi5

1.0(2 reviews)
48.3 mi

I booked a Hi5 bus online for my friend's bachelorette. I ended up paying for a round trip (150$…read moreCAD) that never happened because the company cancelled our trip without any explanation. When I called to ask why, they said it was because they didn't have any buses or transportation available. They assured me I wouldn't be charged. Nonetheless, I received a payment confirmation the next day. I called the company back to flag the issue and was told that both transactions were now cancelled and would disappear from my credit card within 3-5 business days. It's now been almost a month and I still haven't received any refund. Both pending charges have officially gone through, and no one is answering my emails or calls. I had to contact my bank to dispute the charges. I'm so frustrated!

Contracted for a bus to transport 39 wedding guests from The Colony Hotel to St. David's Episcople…read morechurch. Our driver, Jacob, showed up with the wrong vehicle (a 14-passenger van). While he admitted fault and sub-contracted a Bronco SUV on his dime, they managed to make multiple trips to get everyone to the wedding on time. Both vehicles were filthy, a total embarassment to us, and a major disappointment to the bride and bridesmaids. Not what we paid for or expected for wedding transportation. Got an apology, but not even a partial refund. Not in the habit of writing bad reviews, but this situation merits it. Total turn off and damaging to our own reputation.

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Platinum Plus Taxi - taxis - Updated May 2026

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