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    Planet Fitness

    2.7 (51 reviews)
    Open Open 24 hours
    Updated 1 month ago

    Services - Planet Fitness

    Personal training

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    Counter with imaginary line!
    Tammy F.

    Normally I'd give my gym of 7 years here 5 stars but today had the misfortune of meeting a new employee named Carmine manning the desk. I have the black card membership which allows me to sign in a guest. My daughter's home from college and she used to be a member but now I just sign her in as a guest to work out. I scanned my phone and said I needed to sign her in. Carmine said I had to send her an invite link through my phone to hers. I'm glad she had the phone on her as she almost left it at house. So I had to go into my phone app, pull up planet finish, go into black card then request a link and then send to her phone. She opened up link and then had to register her name but then nothing. It Asked her to join. We showed it to carmine who said he didn't know why it showed that. It wasn't what she should have received. She needs a liability waiver. I did it three more times with same result. By now I'm frustrated as my husband already working out and we're standing at front desk on phone sending links back and forth between our phones. I'm telling him it's obviously glitching. Can I just show her drivers license and she fill out a written form. She's 18 years old. He says no, it must be done through the app. I said the app is not working and I'm here to work out. I pay for a guest. We are going to work out while you figure it out as it's glitching. He said he didn't know how it works but we would not work out without us being signed in through the app. I asked for a manager. I know Christine as she's been running this planet fitness for years and is incredible. But she's off for the holidays so she wasn't there. But when I asked for a manager carmine said it wouldn't matter anyway bc he was the one trying to help me. He said it very sarcastically. At this point Trayvon sees me and recognizes me and says is everything okay here? I told him no, trying to sign in and carmine can't get us in. By now carmine has taken both our phones and pressed buttons trying to see why it's not sending the proper message but again admits it's weird not- "hey go on and work out." I get my phone back and another guy comes up and asks for my phone. At this point I'm like, so I'm just supposed to hand my phone to you too now ? and no one will just let us work out? The guy does something on my phone and a QR code pops up. I'm supposed to hand my phone now to Peyton who then can sign in. Note. She never got any liability waiver or QR code to her phone like carmine said. But at this point I'm just over it and we walk away to work out. But no quicker had I turned my back then I hear carmine talking about me to Trayvon and the other guy at the desk with members around. He was basically saying I was in the wrong and bad mouthing me. I was already several feet away and could hear him. I turn around and say to him. "You need to stop talking trash about me. You were incorrect as she never once got a liability waiver yet that's what you said she had to have to sign in." He told me he wasn't incorrect and to step back behind the line. I look down as I'm to the side of the registration desk expecting to see some marked line. Nope- no line. He's loudly saying- you need to back up. You can't come in here. First I wasn't anywhere near him. Second it's a counter, not a barrier. Third, I'm 5 feet tall and 110 lbs. I don't think I'm an imposing force he needed to try to yell at with members around telling me to stay behind some imaginary line. I'm appalled that a gym I've been a member of for over 7 years hires a person who berates it's members like this. I'll show below the counter with imaginary line. On a side note- Planet fitness should consider that guests may come in without phones or ability to receive text messages. I also don't think it's appropriate to hand over my phone to several people. Not because of germs as much as it's my personal phone and I don't want people on it.

    Closed a lot for repairs. This is a NEW location.  I'm done!!
    Karen F.

    I'm done with this shit. 24/5, my ass!! Also it's PF policy to let any man that says he's female go into women's locker room and I was told by management even if they look male they have to let them in. Don't you know there are sexual predators in this world that would do that just to watch your daughter or wife change.

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    4 months ago

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    2 months ago

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    5 months ago

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    2 years ago

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    3 years ago

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    2 years ago

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    5 years ago

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    2 years ago

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    8 years ago

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    3 years ago

    I love this gym. Chill. No meat heads and it's clean. I'm happy with the price and the facility.

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    4 years ago

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    5 years ago

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    6 years ago

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    5 years ago

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    5 years ago

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    8 years ago

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    6 years ago

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    7 years ago

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    7 years ago

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    9 years ago

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    Thanks Claire! We will ensure credit goes where needed :)

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    10 years ago

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    14 years ago

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    12 years ago

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    5 years ago

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    8 years ago

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    10 years ago

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    8 years ago

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    5 years ago

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    8 years ago

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    12 years ago

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    9 years ago

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    7 years ago

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    10 years ago

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    9 years ago

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    13 years ago

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    17 years ago

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    10 years ago

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    Page 1 of 2

    Ask the Community - Planet Fitness

    Review Highlights - Planet Fitness

    The lunk alarm isn't the worst, I mean, come on - do you really want to hear people yelling and dropping weights?

    Mentioned in 3 reviews

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    Top Fit Pros Training - Top Fit Pros Training

    Top Fit Pros Training

    5.0(3 reviews)
    1.8 mi

    I recently relocated to Stuart from South Florida. I had been going to the same Gym in Sourth…read moreFlorida for the past 12 years. I have always been very active and take working out very serious. After I moved I had to find a new Gym and new Personal Fitness Trainer because that was a mission to get back Physically Fit again. I gave up on looking for a personal trainer after trying a few. I felt as if they were not as dedicated as I was nor gave me the workouts I was looking for. I went back online and found Thumbtack and after signing up got several quotes and one stood out over all the rest. I had found a Personal Fitness Trainer named Jeffrey Urcan and read his reviews. I felt he was what I was looking for. Dedicated, Experienced (27+ years) and had an Excellent record with clients. I then set up an appointment to try him since I had no luck with the other Personal Trainers I tried. The very first conversation we had went awesome. He didn't want to sit down for an hour and talk about my body fat, meals, Ect. The first day I walked into his private gym (Top Fit Pros Training) I felt very comfortable and I got the workout I had been looking for. He is the type of Fitness Trainer that will not let you give up nor quite in the middle of a set and as a woman it is so very hard to find someone like him. A lot of Trainer's flirt and make you feel awkward and one thing I will say is he has never made me feel that way. I've been training with Jeff for several months and I'm back to where I was and actually lifting heavier than I ever have. Thanks Jeff, you have helped me gain my confidence and muscles back !

    I have joined a few local gyms and worked with a few trainers and have never really seen any…read morebenefits. Then I came across Jeff Urcan, Top Pros Training. I wanted to lose 20-25 lbs and it is difficult. I am 60, I'm in good shape, run, exercise, etc. I feel 25. Jeff has given me a fantastic work out for 3 months now. I am down 22 lbs and look completely different. He provides guidance for eating properly, doing exercises correctly so you won't get injured and I really can't say enough about him. I wish I could afford to stay with Jeff forever. I'm signing up again on Monday and going to go for another 10 pounds and more laughs because he has a great personality. I know I can do this and also now he's taught me what I need to do on my own to maintain this weight. I feel so good about myself, thanks to Jeff. Oh, last thing.....he is immaculate. Everything is cleaned constantly and now I feel like all the other gyms are pretty bad.

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    Planet Fitness - gyms - Updated May 2026

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