I originally purchased the Planet Fitness membership due to the original
hours they offered. Since then, and of course I understand the pandemic changed things - but that is not what I am referring to in this post review. I am unpleased with the hours changing all the time. I get up at 3am and get ready for it to open at 4am , and when I get there it is closed until 5 am M-F. I do not have time to work out going in at 5am - as I am sure everyone else that goes in at 4am has the same time constraint as well because they have no other time of day. The hours on the weekend have decreased, and to be honest it is unacceptable. If there is a scheduling issue I would suggest the manager re arrange his schedule to cover the necessary hours for customers instead of 8-5 or whatever he normally works. If you keep decreasing hours I would bet 99.9% the business will not survive here in Plainview, Texas. I don't like posting anything other than good reviews, but in this case, I just don't have another solution. Yes, I have plenty of professional equipment at home and another gym membership in Plainview, but I do enjoy going to PF, but not if this is going to remain the way you operate business. I am posting anonymously due to fear of retaliation. Sorry but it happens unfortunately.
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