We booked Tour 4M for Sunday AM on April 24, 2016. We were picked up at hotel as promised by a shuttle bus and taken to the consolidation point which was several miles and across the Golden Horn bridge from the hotel. We then boarded the tour bus. We were advised that the boat tour and Spice Bazaar tours were switched due to a bicycle race that was announced many weeks prior. This was fine as it allowed the weather to warm up a bit before boarding the boat. Then later into the tour it was announced that the bus would not be returning to Taksim Square as scheduled. Taksim Square was on the hotel side of the Golden Horn and an easy walk back to the hotel. Rather, the tour dropped us off on the opposite side of the Golden Horn near the Grand Bazaar and miles from where we were supposed to be dropped of. The guide quickly grabbed us a taxi and shoved us in and told us it would cost us 200TL+ to get back to our hotel. Reason given was the bicycle race had closed all the bridges. Actual cost to us was 250TL or $88.00 USD. Plan Tours was well aware of these bridge closure for weeks in advance but failed to notify its customers until we were well into the tour and too late to cancel. Had we been properly notified, we would have postponed the tour until Monday. Plan Tours has denied any compensation for the extremely expanse taxi ride. EXTREMELY POOR SERVICE AND FAILURE TO LIVE UP TO CONTRACT BEWARE OF THIS COMPANY! Even more disappointing, this company is endorced by Gray Line read more