DO NOT use PJ's Plumbing co... It takes 36 hrs for a call back on a 1 yr old water heater! Will not provide service and will not warranty his work. Spent thousands of dollars with this company and I'm not receiving any service. Had to hire a new plumber to replace one year-old water heater. (If you have a lot of extra money hire them and want to replace things every year! And make sure your emergency doesn't happen on a weekend because they only call back on a work day) read more

PJs Plumbing - this company will not service or warranty their work after one year.... Had to hire a new plumber to replace brand new water heater. - Plumbing Near Me - Pewaukee, Wisconsin

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Committed owner, talented team in the field. Responsive office staff. Committed to doing the job right and respectful of people's money.

The tech who came to our house was quite rude to my wife and charged us over 200 dollars to say they couldn't fix our hot water heater.

Great service, prices and attention to customer service from scheduling, quotes and communication. Each worker introduced themselves to me before heading downstairs. read more

Black Friday call to PJ's Plumbing, just moved to our 1st home on previous Sat, lo and behold---toilet starts gurgling and the shower won't drain so well, then not at all and toilet won't flush????? Just a nightmare, spoke to Paul @ 8-9am -- He had Scott out by late am/midday, and he took care of it, explained what was up and told me what he was doing to fix so I'm happy as of now, no mess left behind, which is HUUUGE for me. Nice guys and took care of the problem, cost isn't that huge of an issue, when it comes to my new house, gotta take of it, so it takes care of me! Thanks Paul, Scott. read more

They will over charge for services. They will also charge for no work done. I wanted them to install a tub faucet and they charged $546.00 for one hour of work. They charged two travel fees. The faucet they purchased did not fit. He would not install a universal faucet kit from Menards. I was quoted $1,800 to finish the project. I called the Consumer Protection Service to make sure they do not do this to anyone else. The BBB can not do anything in this case. read more

Kind, Fast, Knowledgeable. What more could you ask for? Called for immediate service and, Bingo! This issue was fixed. Thanks to PJ Plumbing. read more

I had PJ's come to my home to address two issues that needed immediate attention two weeks ago. While I had some difficulty connecting with Paul due to phone tag issues, the appointment was made and it went just like it should. Jack showed up at my door on time and ready to do the job. He fixed a leaky toilet and flushed a tank-less water heater in short order. He was kind, professional and very clear with any explanation on work being done. In fact, he got the green light to an additional job while he was there that I had been putting off. I was very pleased with the outcome of that as well. His post work cleanup was excellent. It was a pleasure to have Jack in my home. I've read the negative reviews here about them and I simply have to say that those reviews do not reflect any of my experiences with PJ's. I will continue to call on PJ's Plumbing for future needs. read more

Terrible company to deal with. Paul is rude and unprofessional. Ask for a breakdown of your bill, they will charge you for stuff that they didn't do and refuse to refund you when you bring it up to them. Not worth their inflated prices compared to other places. read more

Will not honor home owners warranty, will not honor their own warranty that they publicly address with their pricing. Went to them to cover a gel coat failure on my tub. At 1st Paul acknowledged that the gel coat had failed based on the information and pictures and said I need to go through my builder to get this taken care of. But my MBA and builders warranty documents say to go to the plumber for plumbing issues and call them directly. . When I mentioned that they immediatetly backed down and said it isn't a warrantable item and they didn't say the gel coat failed and said that I will have to pay to have it repaired. Was extremely rude and said this is how its going to go down. Great sales pokerface but aweful customer care from Paul who I talked with directly. read more

Can't say enough good things about this company. We've used their services twice so far - once to replace a leaking disposal, the other to install a new faucet when the kitchen sink lost water pressure. Both times the service was quick, professional, and refreshingly honest in terms of what was necessary to buy vs. what was a recommended "nice to have". While we hope to never need their expertise again, we wouldn't hesitate to call them the next time we do. PS: Paul is the /man/. Funny, friendly, and super skilled. Was able to remove a faucet despite a support beam running right next to the connection under the sink (and where another plumber had taken one look at it and given up). read more

Do not use them. We called for them to fix a leaky sink. They charged us $220 for coming to the house and doing nothing. Their diagnosis was that it was leaking. They didn't even try to fix it, yet charged us for the visit. I understand there's a cost for travel but not $220. They are a rip off, stay away! I wish i had read the other reviews before calling them. read more

They came out to fix a leaky toilet and within 3 weeks it was leaking again (we received zero money back for this). When I had a conversation with Kristen to have a new toilet installed, I made it clear we wanted a round toilet in comfort height (which is 17-19 inches high). She said the toilet would be 19.5 inches tall too, which is taller than our toilet now, but I OK'd it as long as it wasn't higher. The proposal was written up wrong and they installed an elongated toilet that is 21.5 inches high. When I called to address it, they take absolutely no responsibility and simply say, "well you signed the proposal". (My spouse signed the proposal which I never saw). Now I know why they have you pay before they leave! All in all this has been a 2.5 month nightmare. If you want to get overcharged, wrong items installed, then definitely hire this company. If you want quality service and a company that stands behind their word, then find someone else. If you are thinking of hiring this company, please check them out at bbb.org (Better Business Bureau) before making your final decision. Wish I had done that. read more

He is supposed to do warranty work for state water heaters. He was lazy on the repair. He swapped out a part on the water heater and couldn't be bothered to reset the error code and make sure the unit was operational. Then when called for a correction he was too busy to actually finish his job. Doesn't stand behind his work if he isn't getting paid what he thinks. Also charges for a service call in addition to the hourly fee. Do many people bring sinks into the shop for unclogging. Straight money grab and con. read more

What a delightful experience. I don't usually associate plumbing with delight, but in this case it works. Toilet got backed up at my sister's house. Called at 2pm, came out at 8am the next day. Friendly person answered right away, said they had cancellation, could come out the next morning. Dave came right on time, was friendly and fixed the toilet quickly and also did quick assessment of sink issue. Super efficient, really knowledgeable, friendly. We deemed him my sister's official new plumber when she needs. read more

Thursday November 4, 2021 Water heater burst. I call PJ's Plumbing at 8:00AM. They can come that after noon between 1:00 and 3:00PM. Cost is $2,275.00. My response is wow that's a bit much for a water heater, but I need one and they can install it that afternoon. The plumber comes out, tears out the old one then before he brings in the new one he comes in my office and says he wants to show me something. We go outside and he says "the new water heater has some cosmetic damage but will not compromise the operation of the unit it is strictly cosmetic". He calls his office to see if they will discount it some to compensate. Paul called me and says he will discount the unit $150.00 and he too states that the damage will not affect the warrantee or operation of the unit. Ok go ahead and install it. The guy finishes the install, says we should have hot water in 20 minutes or so, collects the $2,300 and off he goes. Hour later I take a shower, it's only mildly warm so I went down and turned the temperature up a bit. Next day it is still only mildly warm so I go down and turn it up all the way. Now it is Saturday and the water comes out hot but the temp drops within a few minutes to moderately warm. All faucets in the house are the same way and the kitchen hot water pressure is very low. Monday we call PJ's Plumbing and explain what is happening and that the unit is turned up all the way just to get hot water. Paul says "oh that is not good" and agrees to send a guy out on Tuesday from the distributor. That guy does a few tests and says the water heater is functioning. He agrees there is a problem but he said he is not a plumber so he does not know what it is. Said he would call Paul and let him know what he found and that Paul would then call me. Needless to say no call from Paul so I call Paul late Tuesday afternoon. When I asked what the guy found he says "well the water heater is functioning so I've done my job". I said "Paul, the old unit you pulled out did not drop the water temp after a few minutes at each faucet so why does this one" Paul tells me "well then come and get your old one". At this point it is getting a bit tense so I said let me think about this and I'll get back to you. It was very apparent what type of guy I was dealing with so I needed to collect my thoughts. Called him back a half hour later. I said help me understand why before you installed this water heater I had continuous hot water at each faucet and now I do not, when the only variable is the water heater. He says "well you have a problem but we did what you hired us to do". I said OK but I still do not have hot water so what can be done. He says he would have to send his guy out to see if they can find the problem. I asked how much that would cost he said "well I don't know it depends how long it takes to find the problem". I said so basically you want me to give you a blank check to come out and fix a problem that never existed before your team installed this Rheem hot water heater. He said the way he saw it was I was asking him for a blank check to come and fix the problem. Then he said "well you can't fix stupid" and he hung up on me. I have contacted the credit card company, filed a dispute claim for the charge and will be contacting a different plumbing company to come out and fix the sub-par work done by PJ's Plumbing since Paul refuses to stand behind his work. aka "POOR JOB PLUMBING". This organization is obviously a scam. DON'T WANT TO GET TOOK THEN DON'T HIRE THE CROOK @ PJ's PLUMBING aka POOR JOB PLUMBING read more

Fast and friendly service! I called on a Saturday afternoon about leaking in my basement and on my ceiling and they came out that day to assess the damage. Thankfully not a broken pipe but we found it to be a leak in the roofing that was letting the water in. Thank you so much for your fast response! read more

Had a leaking hot water heater replaced (converted to tankless). From start to finish, PJs provided the best experience I could have expected. Extremely efficient, honest, professional and courteous. I will use them for all future plumbing needs and highly recommend others to do the same - you won't regret it! Thank you Paul and PJs Plumbing for the awesome service! read more

My co-worker referred me to PJ's Plumbing and we were very pleased with the work they did for us. I had great interactions with Paul in-person, phone and by e-mail. I would highly recommend PJ's Plumbing to anyone looking for a plumber in the Lake Country area and will be using them for future projects! read more

BEWARE OF THIS BUSINESS. I hired PJ's plumbing to replace a gas water heater. Paul, the owner of PJ's Plumbing, came to my house to replace it. Upon completing of the project, Paul handed me an invoice for $3045, which is more that $1200 over any quote received from other plumbers. When questioned about the invoice, Paul refused to provide a breakdown of the cost. I was forced to contact the Wisconsin Department of Agriculture, Trade and Consumer Protection to intervene on my behalf. You can file a claim as well at DATCP Home File a Consumer Complaint (wi.gov) or by calling 608-244-5012. Please report this business if you have a similar experience. Paul seems to have no problem fleasing customers, especially women. He should be held accountable for his lack of business ethics. read more

Very unprofessional business both from the service man and the owner (including no mask). I had service done only to find out got a almost $400 bill for a $200 job. An hour job that actually I timed and stated they were here longer. Now I still have a leak after all this! When I tried to call to question the bill no one answered. I finally got a call and right away they "threatend" with these accusations without questioning their poor service. I heard of many bad reviews regarding PJs Plumbing since my service was done. I wish I would have known. The owner event wouldn't listen to my proof. if you are going to this business you are asking nothing but trouble and paying for things you don't need to. read more

If I could give zero stars I would!! He cleaned my pipes as if a kindergartner did it! The lack of professionalism was atrocious! I wouldn't recommend PJ's Plumbing to my worst enemy!! read more

They charged me for coming out to my home and doing NO work at all. I had a water pipe come apart on Labor Day and I called the fire department and the fire department called the city water department. Those departments did all the work. Because I had used this company many times in the past few years, I called them too. Their plumber came to my home, stayed for what he says was 3.5 hours and determined he could do nothing until the next day. He didn't even try because he said their warehouse was closed for the holiday. He literally watched the firemen and water dept man do all the work and then charged me for it at $300 an hour. Then he came back the next day and charged me for the actual work, parts, and his travel both days. When I got the bill I was flabbergasted and called the owner and he said it was what it was. He even said he knew that no work was done but that his plumber came out on a holiday and stood around watching what was being done so that he knew what to do the next day. A complete scam. read more

I found their number of my water heater's manufacturer website. First thing the owner asked me for was the serial number so he could check if it was under warranty. Right from the start, what a difference compared to the other company I called the day before (see the 1-* review...). I was pleasantly surprised when they said they would be able to replace it with a brand new water heater that same afternoon. They arrived when they said they would and did a great job. read more

A friend of mine that lives in Pewaukee used their services and was EXTEMERLY DISAPPOINTED with the service!!! She received a faulty water heater that would trip out the breaker. It was the SAME voltage/amps as her previous heater. They kept insisting it was the breaker. She had an electrician come out to see what was wrong. He identified the problem to be the water heater. When they came out to replace it she received AWFUL customer service. They did not even stay to see if the replaced water heater even worked correctly. They were very rude to her. read more

I needed help on a Saturday for a valve that would not shut off. My only alternative was to shut the water down for the whole house. Paul came out and fixed it for me. He was very personable and highly professional. I greatly appreciate the quick response and would recommend PJ's Plumbing for all of your plumbing needs. read more

WORSET EXPERIENCE EVER!!! I chose PJ's Plumbing because of it's high rating but wish I would have researched more.They installed my new water heater but didn't stick around to see if water got hot. The next morning I wake up with NO HOT WATER! A guy came out to find out the breaker was tripped. He also didn't stick around to see if heater was heating and told me to call him if it trips again. Not 3 min later breaker tripped again. I called PJ's plumbing again and they told me I need to get an electrician out here and that they NEVER had a faulty water heater and there must be something wrong with my breaker. I told them I didn't have this problem with my old heater. I got an electrician out to my home and tested everything to find that the heaters 2 elements were running at the same time. They wouldn't come out and replace it on the weekend. I had to wait the entire weekend then an extra day because they wouldn't have someone come out to close to closing on Monday. The girl asked if they could come out at 7 am and I said no 8 am. Well Dan shows up at 7:15 am (still sleeping). I take meds to sleep and have a hard time getting up at that hour. Dan insisted it wasn't the heater and that they never had a faulty water heater (bull). He tried to tell me my breaker was not the right one. I told them I didn't have this problem with my old heater and he said things change. REALLY the amps, voltage don't change! All was the same as my old heater. He didn't want to change out my heater. He called an electrician buddy of his and sure enough my breaker was fine and the 2 elemnents would trip the breaker. He had a poor attitude, rushed and again didn't even wait to see if the heater was heating. Pipe was cold when I touched it after he left. His comments when leaving was "hope we won't have to hear from you again" and "Now if it doesn't work it's not the water heater". read more