I was mislead by the counter guy that they would assist me with a issue but they did not. I needed…read moreto get my transmission fluid and filter replaced for my warranty, it was a mistake on my part I did not catch the due mileage in time and went over a bit. I do get my oil changed every 3000 miles when warranty requires 5000 because I do take care of my truck, too expensive not too. Well they said they would "misread" my mileage so it would keep my warranty valid. I dropped by on Monday to make sure my truck would be services on Friday as it was when they could schedule me in, they did not tell me they would accommodate my request then or at our first conversation either. Picked it up on Friday and the counter guy said he could not change the milage because it was wrong to do so. But lying to me that he would is quite acceptable in his mind apparently. The owner came over and started telling me about its a battle repeatedly until I told him we are not in a battle we have a disagreement that's all. He raised his voice and kept telling in about its a battle in business and I don't understand and kept ranting on and on. I told him it was ultimately my fault because I missed the milage but I would have gone somewhere else that would done my request. If I wasn't able to find another company I would have just done it myself because it would be out of warranty anyway and save myself $660 which was my bill, pretty excessive actually.

We brought in our 2006 Volvo S60 because it was making a metal on metal noise. We had previously…read moretaken it to Brown Motor Works in Columbia and they couldn't figure it out. They just said it was getting older and just makes noise. Newman's figured out what the noise was and fixed it. We also had them put on new Shocks, Struts and new headlight assemblies. Our car runs like its on rails again. Very professional and friendly. Didn't try to up sell me anything like most mechanics will do. When you've traveled in the military, it's hard to find a trustworthy local mechanic...problem solved. I will definitely be back!

Henry is the man! We were 8 hours into our 11 hour drive on a Saturday and our car decided to shake…read moreuncontrollably. he met us at his garage and diagnosed the car within 15 minutes! He knew exactly what was wrong and saved our asses in a pinch. This sweet man would have offered his right hand if we truly needed it and we are so thankful for his expertise and kindness. Henry was our blessing when we needed one. You can rely on him and trust he will take care of you. Thank you Henry!

We gave them business and now they wont give us our money that we had agreed upon. Also not picking…read moreour calls or replying to our emails. Update: We strongly disagree with these statements. There was a clear agreement regarding compensation for services rendered, and we upheld our end of that agreement. Payment methods and branding were discussed between both parties, and at no point were concerns formally raised or resolved before payment was withheld. If there were issues or misunderstandings, we were and still are open to addressing them professionally. Unfortunately, after the work was completed, our calls and emails went unanswered, and the agreed-upon payment was not made. We would prefer to resolve this directly and professionally rather than through public comments.

We called Halls Mobile Diesel & Auto Repair, Billy came to our home examined our RV, made an…read moreassessment on the trouble, gave us the information we needed to make the repairs. Billy was very thorough, cared, and was very professional. We would recommend his service very highly. He knew exactly what he was doing. He was also willing to come back and put the RV parts in for us.

We had a flat tire returning from my mom's funeral. I called the company and they quoted me a low…read moreprice. So we drove there as opposed to somewhere else that offered us around the same price because it was cheap cheaper. When we got there, they tagged on two new fees that was not quoted. I understand that one of them was to dispose of the old tire. That's OK. But the next one was after hours cost. Be in mind that I told them I was gonna be there after hours and they said it's fine and would be the price they quoted. When I confronted them about it, they said you must've talked to somebody else that's not here anymore. (Be in mind it was 20 minutes after hanging up the phone with them) That's false advertising. Incredibly unprofessional.

Great service!! Right odd the highway quick and fast. The gentle man was quick to assist and the…read morevalue was as expected.

Do not take your cars here. I paid $355. Got down the road and my car turned off in heavy traffic…read more I asked before I left why the check engine light and other lights were on they shrugged it off. I asked told the mamnger I picked up my car today. I was told it was ready. Heard the guy whispering to another guy when I got there that he may need to jump it to start it after starting the car I say the same things coming up on my dash i question the guy about it and he shrugged it off. I asked if it was good to drive and he said yes . paid $355 got down the road and the entire car cut off on me in the heavy traffic. I called the manager and asked why didn't he fix it. I told him my car was worse than when I brought it there and It wont crank at all and that me and all my children could have got hit in traffic he said he didn't care and he sure hope I have some good car insurance. i told him he should've made me pay if repairs were not finished and the car wasn't drivable. and that I needed my money back and he could take his part back and I will just pay for whatever labor they did. He then threatens me and say if I bring my ass back there he got something for my ass and the police if I called them. The car wont start at all now and needs to be towed. He was rude, disrespectful, no compassion and did not fix my car. I lost $355 plus I'm out of a ride. DO NOT TAKE YOUR CARS HERE.

This rating is specifically for the use of the EV charger. I always wondered if my car directed me…read moretowards a dealership would they let me charge my vehicle there. Well, what had happened was the EV charger I was directed to prior to this one did not work. So because I was low on charge I didn't want to push it any further so I came here. I didn't know it was a dealership until I got close. I panicked. Hoping I'd be able to charge. The dealership was closed but the EV charger was very reliable as one would assume being posted at a car dealership. Had the dealership been open I don't know what that situation would have been like. But the charger was reliable and it was fast!

They wanted to charge me $100 AN HOUR to see why my car was not starting. I have never been to a…read moremechanic that didn't figure out the issue first, then call you with a quote. I took it elsewhere since that was insane to me and come to find out the previous dealership has put a GPS locator on it and for some reason that day after driving it and owning it outright for over a year, the GPS was activated and it would not start, it took the other mechanic about 4 hours to figure out the issue and I was charged $35 to take it off. I would of likely paid upwards of $500 if I would have allowed Prothro to look at my vehicle. I can not imagine why anyone would use their services.