Found a Hair in My Food - Expected Better from Pizza Express
I ordered from Pizza Express via Just Eat and was absolutely disgusted to find a coarse black hair inside my pizza. It completely ruined my meal--I felt sick and had to throw everything away, wasting over £25.
I contacted Just Eat immediately, expecting a refund, but they refused to take any accountability and declined to compensate me twice without even giving a reason. It's shocking that they think it's acceptable for customers to receive contaminated food and be left out of pocket.
I have now contacted Pizza Express directly and am awaiting their response, as I would expect better from them. I sincerely hope they take this issue seriously because food hygiene should be a priority, and customers shouldn't be treated like this. read more