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    Pizza Hut

    2.0 (2 reviews)
    Closed 10:00 am - 10:00 pm

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    8 years ago

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    Papa Johns Pizza - Burned to a crisp, black char all around edge and most of bottom, very little cheese not burned

    Papa Johns Pizza

    2.7(3 reviews)
    1.5 mi
    $

    I'm giving 2 stars reluctantly. Up until around feb of 2019, the pizzas were pretty good. I prefer…read morepan so that is what I always order and have got a big like for the bbq chicken pizza. They always deliver quickly and on time and the prices are fair. My complaint is with whatever they done to their oven. Ever since feb every single pizza I have gotten has been way overdone/burned. Even the free replacement pizza was burned. I do order online and the last time I called them directly after placing online order. I asked in a nice way to please try not to overcook or burn the pizza. The lady that answered sounded nice and seemed knowledgeable, said that they normally run pans through oven 1.5 times, and that she would do mine only once, I said that would be fine. She must have forgotten because it was burned anyway. I contacted their customer support yet again, let them know up front I wasn't wanting a replacement that I only wanted to suggest looking into their oven temps/speeds. Lady got quite rude and said "pans get overdone because they are supposed to be that way" Pizza Hut never has a problem with it. Papa johns was convenient because they delivered, looks like I'll be driving to Pizza Hut from now on.

    Very friendly staff and great pizza! I ordered a large cheese pizza (because I live on the edge)…read morefor delivery. It took less than 25 minutes for them to show up at my door. The driver was very friendly and professional. I think his name was terry. Overall great service!

    Photos
    Papa Johns Pizza - This was the replacement pizza they promised they wouldn't burn.

    This was the replacement pizza they promised they wouldn't burn.

    Papa Johns Pizza - This was one of the earlier ones, top isn't bad, but bottom is hard as a rock

    This was one of the earlier ones, top isn't bad, but bottom is hard as a rock

    Papa Johns Pizza - These are the last few pies I got from papas

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    These are the last few pies I got from papas

    Rax

    Rax

    4.1(16 reviews)
    0.4 mi

    I ate here since I was doing business with a coworker and we decided to go here because it gave her…read morenostalgia of having one in the city she was born and raised in. Apparently, this chain had many locations at one time, but they downsized to this sole location in all of KY (I think). This place reminded me of Arby's, with its roast beef sandwich; however, if Arby's had salads and baked potatoes as sides. I ended up ordering a Rax, Lite Salad, and water. What I did not expect was the large (I guess they only had one size for water) was charged as if it was a normal fountain drink (later found out on the receipt that it was charged under a combo)? I think the Rax a la carte was $4.99 and the Lite Salad was $2.99. The large water, if a la carte would have been like $2.89 (total was like $11.54)! I noticed on the receipt that it was combo'd and the price of the salad was like $1.50 upcharge? Would I not have saved money had I just bought everything a la carte? $7.98 instead of $8.78 for the combo and a Lite Salad with upcharge, bringing the total to $10.28. Then Kentucky state tax, $0.64 and the city of Harlan charges a city tax of $0.26. Geezus. Not even Lexington charges a city tax. Harlan should be like Beverly Hills (I mean it has the hills part) if they are charging a city tax. If I had known they charged for water, which I just had seen the employee fill up with water from a faucet (not even from a machine, just a sink faucet, with ice); I would have opted for a soft drink. I feel like many places now days are charging for water or enveloping it into a combo (the right thing to do would have been to charge the Rax and Lite Salad separately). It would be fine if it was something like $0.25 or so for the cup (Starbucks does that); however, at the regular price of a large drink, combo'd? That is a bit steep. I am kind of mad, Lol. Good thing my employer gives me a diem to cover meals.

    My favorite fast food restaurant ever!!! Great Philly melt and the potato skins are awesome.read more

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    Rax
    Rax
    Rax - BBC

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    BBC

    Pizza Hut - pizza - Updated July 2026

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