Overpriced average tasting frozen custard. Friendly staff but greedy management. They made a…read moremistake on a large frozen custard order and instead of correcting it, the manager tried to make excuses and did not just fix it. All I wanted was to get what we ordered for what was paid. Not worth the time and hassle. Store definitely needs customer savvy management with people skills.

Well it's well into 2025 now and we've lived in West Central Illinois for 5 years now. This…read morelocation is much improved and often rates a "Great". The people continue to be nice, much as they have always been, but performance and accuracy is now often the norm. Let's be honest, Culver's puts out a good product in general. At this location now, everything comes together well so that the dining experience is much anticipated.

I hate it when people take short cuts and microwave food I know it's fast food but quality vs…read morequantity isn't the answer

It's your usual Arby's. But the staff was attentive and the food was fresh. We didn't wait forever…read morem, which seems to be the norm at most locations.

I have had issues with this chipotle before, but I used to work at a different chipotle and love…read moretheir food still and unfortunately this chipotle is the only one near me. I walk in and start ordering a bowl, bc I am a previous employee from a different location, I had noticed that they were starting closing jobs, I asked for cheese and they had none left, I said I was okay waiting. She they stated it would take a hour. (No it doesn't) we were the only people in the restaurant. I then stated again, that I was okay to wait because I knew it wouldn't take that long. I was then informed they would NOT be making more cheese. I asked for the manager politely and was told there was not one there. How convenient... makes more sense to why they had started closing at 7:00!!!! THEY CLOSE AT 10PM!!!! WHAT THE ACTUAL F***!!! So I paid for my $13 bowl that included only. Nice (brown) because white was also out, lettuce, and steak... BECAUSE THEY WERE OUT OF HALF OF THE ITEMS!!! AND I also didn't even get an apology or discount, if they didn't already start making my food I would have left, I just really didn't want to be wasteful I'm literally so disappointed and annoyed. I'm going to include my receipt for proof it was 7:00!!!

Overall it was a meh experience- you either have super friendly staff or zero personality staff. We…read morewent a handful of times while visiting and the first time was wonderful, we had sweet girls and helpful and fun! After that my experience was terrible- rude staff-food looked old- thrown together bowls and the staff had bad attitude. Rolled eyes and sighs when asking for our food- they should work on getting better attitudes. Our last time there the Barbacoa was disappointing and fatty I ended up taking it off my bowl it was that bad. They need to be consistent in their food and staff

Burned whoppers, cold frys. Gross food. Waste of money. Window help wasnt friendly. Never even said…read morethank you.

The last time when I was little with my foster parent we went there every day almost every time my…read morestomach will hurt because of the fries and the meals in general, and I was gaining so much weight because of the grease do not recommend for people who are new to burger king. It too fatty and greasy on every meal I had, and the people are extremely rude and sometimes racist. basically, the atmosphere makes me uncomfortable 100% yes. this was back in 2018. I DO NOT RECOMMEND FOR ANYONE. I rate this place 0 out of 1.

Drove from Peoria, IL on 7/18/2025 to get a Made-Rite sandwich ( we live in Florida)…read more Checked on website before coming to Galesburg, said it was open, till 3pm , only to find it was closed for vacation.

Being a person of color...i felt discriminated against. I went there for lunch to go. I walked in…read morethe door before two couples and a single gentleman. They took my order first...all I order was two loose meat sandwiches and a drink. The 1st couple ordered 1 chili dog, chips, drinks and two sandwiches. The other couple ordered a salad and a couple sandwiches with drinks. The single man ordered 5 or 6 sandwiches to go. Remember I got in the door first and my order was taken first! The first couple got their order, the second couple got their order then the single gentleman got his order. My order just sat on the ready tray. Everyone was almost done eating before I got my order. The guy that ordered 6 sandwiches was long gone. I finally got my order. By the time I got back to work which was only about 5 minutes away my sandwiches were cold. Don't know if this was done on purpose or not...because of the color of my skin but I probably won't ever go back there again! If I could rate this establishment a -0 I would.

The company's has F'ed up the customer service. People working there are nice and helpful. I…read morestood at a kiosk, put my order into their computer and checked myself out then it asked for a TIP. It literally teed me off. Like WTF. I wasn't sitting, I didn't receive anything but yet it asked for a TIP for the kiosk. I will go back to the drive thru but never inside. The inside was clean.

They have the kiosk for ordering. I was happy to see on the screen you can add more toppings if you…read morewant. My husband and I both ordered the combos meals, garlic butter burgers. We paid a little extra for the onion rings instead of fries. The burgers were hot and juicy. The onion rings were crispy goodness. The service was efficient and quick. We ate inside the restaurant. It was very clean. It was well worth the 45 minute drive here. We will be coming back. Next time we are getting one of their delicious shakes. They have the pumpkin Oreo, among others.

Best Philly Cheesesteak Sandwich in Illinois. And the gourmet fries are delicious. Good prices,…read moregood staff, good food.

Don't eat here. Some of the women do not understand the concept of leaving people just driving thru…read morealone. It's quite creepy how you think you are entitled to my time.....

Corporate couldn't unfuch this place if they tried. Fast food and fast here. Place is filthy. No…read moreone ever at the register. It's a zoo. Wrote all this as my kids are crying for a happy meal waiting 20+mins.

Food, ambiance & especially service is awful. Not to mention the prices, high!!! Service is…read moreextremely poor. My wife & I are retired seniors & we have never gotten what we ordered right!!!

Went through the drive-through and ordered a spicy chicken sandwich french fries and a bowl of…read morechili. The spicy chicken was cooked. Hot fries was well like they should be chili was a little off normal but other than that it was all good. It's worth the trip and as far as the price it's not really any higher than anybody else.

Loved it here. Nice service, and amazing food quality also. Recommend this place is you want a…read morequick bite! Ambiance was calming too.

My son chose this place after looking at Yelp. Good choice! I liked the atmosphere. The food was…read moregood. Service was a tad slow but there was only one person working. Not a huge deal since we weren't in a hurry.

What a fun place! Michelle is extremely sweet and helpful! She made our experience even better! The…read morefood was delicious and came out hot and quick! Would definitely come back!