While the food was of an ok standard, we found the customer service to be rather poor and this tarnished our experience. Upon arrival, we waited to be seated for a good few minutes during which numerous staff members saw us but didn't acknowledge us. Once we were seated, we had to wait at least 20 minutes before anyone approached us to take our order, which wouldn't have been so bad if the restaurant was busy but it was a quiet Sunday afternoon. Every time we looked at members of staff, they seemed to be moving in slow motion and one male in particular seemed disengaged and in no rush to assist anybody. As well as this, the man at the table next to us had to send his desert back because it was, in his words 'disgusting' and he couldn't eat it. I enjoy pizza express as a chain but unfortunately, this particular branch was severely lacking. read more