Horrible! We felt like staying in last evening and decided to order a pizza, something we have done before and been mostly pleased. We noticed this place on line and it sounded good as they claimed their pizzas were Napoli style.
We ordered their largest size, a Margarita with extra cheese and extra mushrooms. My partner is french and did the speaking so no, there was no language barrier.
The pizza arrived on time, approximately 45 minutes later and seconds after we tipped the delivery guy and let him leave, we immediately noticed that we had a smaller pizza with only cheese, no mushrooms.
We immediately called the pizza place at 2200 and explained to them that we must have the wrong pizza and the man who answers the phone, same voice as the one from who we placed the order at approximately 2120-- said, "oh okay, let me quickly call the delivery driver to catch him as maybe he still has the correct pizza and he can exchange them, if it's not too late--I'll call you back and we'll make it right."
We never got a call back and attempted to call them back for the next 2 hours. While that might sound obsessive, we have a special system that dials and redials so we were actually able to go back to our movie and not allow this to thoroughly interrupt our evening. We only got an answering machine message. We thought that maybe they recognized the abstract number from our computer dialing method so every once in a while, we called from a regular french phone to no avail!
The pizza we were left with was quite mediocre but the ordeal was inexcusable. Needles to say, I will never do business with them again and will review them poorly every where possible so that others don't encounter this problem as we did. That was very unfair.
We also found them listed in googlemaps.com as follows: Pizza d'autrefois
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Château de Versailles, 1 Rue Robert de Cotte, 78000 Versailles, France
+33 1 30 21 33 38
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