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    Pivot Physical Therapy

    5.0 (1 review)
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    Physical therapy

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    9 months ago

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    Maryland Pain & Spine Center LLC - "Exam" table cluttered with more stuff

    Maryland Pain & Spine Center LLC

    2.6(29 reviews)
    0.0 mi

    I did a survey last year with MD Pain and Spine Center in Westminster, MD Gave them 5 stars. Now…read morethey have a new CRNP who is nasty, lies and decreased my medicine drastically. Her name is Melissa Richards. Would not at all, recommend them. I am in horrific pain and Melissa will not increase my medicine. I have no choice but to continue going there.

    I have been a patient at Maryland Pain and Spine Center at their Westminster (other location-Maple…read moreLawn) office for several years now. I couldn't be more impressed with the level of care I receive from Dr. Hugo Torres and Melissa Richards, CRNP. Recently, I had a problem after hours and Dr. Gunawardane was covering. Dr Gunawardane was very concerned and helpful in resolving my problem. I usually see Melissa Richards, NP for my monthly office visits. The office support staff is absolutely exceptional. I am always greeted with a warm and welcoming hello when I enter the office. Melissa is not only attentive and thorough, but also takes the time to explain my treatment options. They are also open to considering my suggestions regarding my treatment plan and care about what I have to say. They listen to my observations of my treatment and consider my condition with great empathy and respect. They explain the purpose of their recommendations so that I may understand the alternatives and limitations. They don't just hand me my opioid prescriptions and say "see you next month", like some of the other pain management office's have done to me. Melissa listens and talks with me and makes sure all my questions have been addressed. I wouldn't go anywhere else.

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    Maryland Pain & Spine Center LLC - The over filled side table in the waiting area.

    The over filled side table in the waiting area.

    Maryland Pain & Spine Center LLC - Cluttered "sink" that had the doctors Starbucks breakfast still sitting there.

    Cluttered "sink" that had the doctors Starbucks breakfast still sitting there.

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    LifeBridge Health Physical Therapy - Westminster

    LifeBridge Health Physical Therapy - Westminster

    5.0(4 reviews)
    0.1 mi

    For weeks I waited to have my bad knee looked at so when I finally did, the Doc recommended PT. The…read morereceptionist when I arrived was extremely helpful, friendly and thorough! She explained what each intake form I needed to sign was for!! My eval was done by Kerry. Kerry was very compassionate, understanding and easy to talk to. My knee responded well to day one of PT - I already felt less pain in my knee. So day two I go in and the same receptionist greets me by name when I walk in (excellent customer service tactic), I pay my co-pay and immediately get started - NO WAIT TIME!! So day two I work with Austin. Austin read my records and immediately made me feel comfortable by asking about an exciting topic I had with Kerry the day before. Wowzers, their service level is a 10/10!! Austin is a great conversationalist and I love that it's not just a one-sided convo. He was very patient, compassionate and empathetic. I highly recommend Life Bridge Health PT for all your PT needs. You never feel like a number. Everyone there is super helpful to one another and each patient. They have not been crowded and they push you just enough to help you get to the next level. What a joy it's been to work with this team. I'd almost call it "fun"!

    Very Friendly and professional PTs and desk staff. Keri, Austin, Blythe, and Sandy were all great…read morewith both the PT work and dealing with insurance company. Thank you!!

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    LifeBridge Health Physical Therapy - Westminster
    LifeBridge Health Physical Therapy - Westminster
    LifeBridge Health Physical Therapy - Westminster

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    Pivot Physical Therapy - physicaltherapy - Updated May 2026

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