Do not take your pets to Thompson Animal Medical Center at 4540 Mormon Coulee Road, La Crosse, WI!…read moreThey are negligent and incredibly unprofessional. I took my dog there in April when she became sick. When I brought her there, they told me that she was in such bad shape, that they couldn't send her home with me. They said they could either keep her overnight for observation or that I could take her to a more expensive veterinary clinic in Madison or the Twin Cities. They said they thought that her CT scans showed an intestinal obstruction. However, the next day, they called and said that she was better, that she didn't have an obstruction. They said they did a second CT scan in the morning and used AI to look at the images to determine if there was anything to be concerned about. I believe should have been done when the did the first set of CT scans, since it could have confirmed immediately that there wasn't an obstruction and that they needed to pay attention to her labs results (these will be mentioned farther down). They told me she just had an upset stomach and that she'd recover. She didn't. She died shortly after they sent her home. I've been requesting her lab results from that visit and I just got them, along with the note that they would not be communicating with me further. As if I was being unreasonable for asking for them. Her test results indicated that she never had an obstruction, but that she actually had a bacterial infection that was causing her liver to fail. Every test result of her liver enzymes indicated this and they ignored them, for some reason. Her bilirubin levels were extremely high, 3 times the normal range, and they did nothing about it! They also lied in the records that they finally gave me. They stated that she was in no visible distress when I brought her in, when she actually was in distress. So much distress, that the vet and vet tech commented on it, since they had met her before and knew she wasn't acting normal. They also stated that her mucous membranes were pink and moist when she was brought in and when she was released, which is another lie. Her white gums were one of the reasons I knew she was sick and brought her to the vet. And this was another thing the vet noticed and commented on. They are unscrupulous, negligent, unprofessional, and liars. They only care about money, they don't give a dam* about your pets or you. If your fur-baby gets sick, take them to VCA Sand Lake Animal Hospital.

Dr Jake killed my Shih tzu by misdiagnosing her. she had a cancerous tumor in her throat. By the…read moretime I took her to another vet it was too late. they found the tumor with a simple X-ray. Dr Jake never even took an X-ray. Do not trust Dr Jake

Always a wonderful experience with Dr. Chaffin! He has taken care of all our furry family members…read morefor over 30 years. The staff at CACC is amazing & we are extremely confident that our Lucy is in great hand!

Compassionate care for our pets. They clearly love and care as much for our pets as if they were…read moretheir very own! Great staff.

I am so appreciative of the staff at Hillside Animal Hospital. I called them this morning with a…read moresemi urgent health need with my cat, and they went above and beyond to get me in the same day. They always provide excellent care in a calming environment for my fur babies. Thank you, Hillside!! I will always bring my pets here :)

While on an extended visit in La Crosse, our 9 1/2 year old dog began having issues with one of his…read morepaws. A growth/tumor appeared almost overnight and began growing very rapidly. I called Hillside Animal Hospital and they got us in right away. Even though it was our first visit, they treated us like we were part of their family. Everyone was so kind and helpful. The vet who examined our dog was so thoughtful and very thorough in his examination. He explained in detail his recommended treatment and answer all my questions in a very helpful and caring way. Two days later, they called to make sure Aspyn the Dog was doing well and to see if we had any additional questions or concerns. I would highly recommend their services to anyone! They are extremely reasonably priced and the entire staff is so kind and caring. Thank you, Hillside Animal Hospital for all you did for Aspyn the Dog!

Usually when someone leaves a review that is unsatisfactory, a business will comment and offer an…read moreopportunity to make it right, or even apologize. But not this place! If you scroll thru the reviews, you will see this yourself. They perforated my cat's eardrum, then they lied about it. Vehemently. The tech, the veterinarian and the office manager. I provided proof and Michelle, the office lady, still denied it. I couldn't believe it! Don't let the tech leave the room with your pet, you never know what will happen AND be covered up back there!!

I can never thank you enough for the care and support when Kippa was sick, your understanding was…read moreso appreciated, he was a very special kitty kat to me and you also cared about him too. You always took special care of him, and now his sister. He left a big void in my heart so very special. They even spent holidays with you and always received such good care. I remember calling on Halloween to see how they were,and danielle said they did not want to go out, so she was going to pop popcorn, and put in a scary movie for them, that's how much they all cared. Thank you all for all their care. Paulene

Do not take your pet to get spayed or neutered here. It cost our 7 month old puppy her life.read more

The doctor fit us in first thing in the morning. He was beyond kind and knowledgeable while caring…read morefor our very sick little puppy. The office staff was likewise super kind and accommodating. I would definitely recommend them to anyone in the area. We are from Arizona and was such a relief to find the help we needed. Thank you sooo much for helping us in a scarey time!!!

Don't listen to the ancient reviews on this site. I've only been going here for 20 years and…read morethey've been nothing but kind and professional. I've brought cats and dogs here and received the appropriate care they needed. I currently have 3 precious Pom babies who get their teeth cleaned and medical care here. They've caught medical issues before they've become serious and provided care that worked. I personally recommend Dr Skime. She's a wonderful vet who I can tell truly cares about her work. If your complaint is about the price, then perhaps you shouldn't be taking on being a pet owner in the first place. Healthcare is expensive, period. Sure, I wish it wasn't so expensive but trust me, they're not taking you for a ride. Vets and their clinics have to work much harder than a hospital or clinics meant for people.

We initially had a very good and pleasant experience with La Crosse Veterinary Clinic. They were…read morekind and considerate and aided with our dogs "white coat syndrome". However, we had a recent couple of experiences that is making us question whether this is where we should continue bringing our pups for the continuity of their care. We dropped our dog off and paid $500+ for vaccinations, an exam and urine culture at a single visit. After picking up our pup, we received a phone call stating they had administered the WRONG vaccination. (How this was overlooked, is unsettling.) They refunded the money and did not offer the correct vaccination free of charge. I am a doctor so I also work in the medical field and not only is it unacceptable to administer the wrong vaccination but it is even more disheartening that they did not do anything about the inconvenience of having to take off more time from work, to bring my dog in again only to receive a vaccination that she should have received initially. In addition, we brought our other dog in a few days ago and we were never told, even after my husband asked the tech about the results from the urine culture (which he left and realized he never received), that we have a prescription on file due to positive results. We left a second time, only to find out that we have to return again to retrieve the medication that we could have already picked up and could have been administering these past few weeks. Additionally, we will need to take off more time from work to bring her in AGAIN to have the culture retested. Although, I did anticipate the need to re-culture her, the frustrating part is that we could have done this a few days ago when our last dog was there for an appointment. As I mentioned, I work in the medical field and understand mistakes happen, but when a mistake occurs on behalf of the practice (multiple times) and when we are losing significant amounts of money so we can take off work to re-visit the vet, it becomes very upsetting, especially when we feel nothing has been done on their behalf to compensate for the amount of time and expense it will cost us due to their miscommunication and mistakes. If you chose to bring you pet here, you will need to stay on top of everything as this clinic seems to let multiple important issues fall through the cracks.

We think that the doctors and staff are very good at this location. We had our dog, Hank, an older…read morerescue for eight years and brought him here exclusively. He was a special dog with trust issues, especially with men. The doctors were very understanding and took great care of him. He passed approximately one month ago and it has taken me this long to write a review. Each time we brought our dog here for care we never felt rushed. The doctors took their time and let us ask as many questions as we needed. When it came time to say goodbye to Hank, they were very compassionate and helpful. In addition, they sent a very nice sympathy card after a few days. We are very thankful that we had a wonderful Animal Hospital close by with great providers. We recommend VCA Sand Lake Animal Hospital.

Treated my dog like she was his own very kind and caring…read more needed a vet on a Saturday and they found a a spot to fit us in. Left feeling relieved my Stella was well taken care of. The Total Bill was amazingly affordable!!!

After one visit - I'm going with five stars. While we did more sitting around (waiting) than we…read morethought we would, the quality of care was really good. The explanations to us were clear and detailed, yet understandable. The people working there were caring and friendly. So far, so good!

Thank- you, for being so supportive throughout the moment of saying, Goodbye , to my MissyMo .read more