I live in Benson and try very hard to communicate with the Sierra Vista branch exclusively. The SV…read morebranch is what gave this review 3 's. I understand that this is a credit union and not a bank. So, I am fine with the Benson branch closed on the weekend. I take exception with ASCU's policies regarding freezing accounts without notification. I have been stuck in Nevada, traveling by car on the WEEKEND, only to find that my account was frozen. Why? Well, they weren't sure if it was me traveling. So, they froze my card and I did not have enough cash to get home. Yes, I did have a credit card but I hadn't used it in years. This has happened a few times since, but I am now prepared. And so, once again, I have an issue with them. I was two days late paying a loan. I thought that I paid it with the app earlier this week. Apparently, when you are late paying a loan, they freeze your account. This includes the ability to pay said loan. Yes, this is mostly my fault this time. But, I sit there looking at the $$$ in my account, that I cannot touch, and it is so, so, frustrating. I have tried to change banks, but they filed some sort of claim against me...overdraft when my dad died..... and because of this I cannot open another account for 5 years.

Great Service, Friendly Staff. Recently dropped by for some…read moreShared Branch Banking, as I needed to make a deposit, and was out of town. I found the Staff to be friendly, and very helpful, even though I was not a member of their Credit Union. Highly Recommend as I was impressed with their courtesy and professionslism.

I just want to share my amazing experience with Al. You know how things are tough these days for a…read morelot of families who are struggling. I am one of these families. I have two kids and have been out of work since April. I had gone 3 months without insurance because I just could'nt afford it. Al reached out to me in my search to find the best deal. He has provided the exceptional customer service through the whole process. Lately I have been losing faith in people, but its people like Al who go above and beyond that help me believe in goodness and kindness. I highly recommend these guys. Thank you so much for everything and I am happy to be apart of the "Farmers Family" for life.

If your looking for an outstanding farmers insurance agent you won't find one better than Al…read moreHammomds. He went above and beyond what you would expect. His customer service, dedication, knowledge all were exceptional. We wish we switched from our old agent to him a long time ago. We would definitely recommend Al. Call or e-mail him and you will be pleasantly surprised at how he can help with your insurance needs.

Had multiple policies set up and both Jeremy & Rachel go the extra mile, patiently, to find the…read morebest rates available, with the customer in mind, rather than pushing what the corporation wants. Best agents I've ever met & you can't go wrong with them: highly recommended!

Janet Teague is the best insurance lady I've ever worked with. Great attitude, attention to detail,…read moreprompt and overall the best customer service!! I will be sad when she retires but happy for her!!

Fabulous service always helpful and professional I have…read morebeen through 4 cars and 3 homes and 2 fires and great advice and I can't rec mend enough

Nils and his team have provided my family exceptional customer service over the past 15 years!…read more They will listen to your needs and concerns. They will help you to make the best decisions with your car insurance to life insurance. The team is very respectful, attentive and friendly.

Theree seems to be a lot of competitive behavior and one preparer tried to coax a friend of mine to…read moretake over her appointment from my preferred tax preparer. Not going to do that. She seemed a bit teed off about it when confronted. Probably won't go back. You just don't undermine your coworker like that! Very non-professional IMO

Michelle was awesome. Super friendly and very fast. I will tell all my friends to go do their taxes…read more there. They are not to expensive either. I needed her to be done in less then an hour and she was done right in time.