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Pioneer - Rotterdam Branch

1.0 (1 review)
Closed • 9:00 am - 5:00 pm
Updated 3 months ago

Services - Pioneer - Rotterdam Branch

Personal banking

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The Merriam Insurance Agency - There's us! Bottom floor!

The Merriam Insurance Agency

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The Merriam Agency is a fantastic insurance firm to work with. They have recently helped my family…read morewith our automobile and homeowners policies, and also have worked with me on some specialized solutions for charitable organization insurance needs. They did in fact save our family money, but had that not been the case I still would have highly recommended them. The fact of the matter is that they went above and beyond my expectations when it came to talking with me, determining the current and future needs of my family, and tailoring policies that fit our budget as well as provided the coverage that we need. They have been quick to respond to emails, had flexible hours that fit into my busy schedule, and always were honest. They are a firm that sells insurance but provides peace of mind. Their integrity is second to none.

From the owner: Merriam Insurance is an award-winning full-service insurance agency providing commercial, personal,…read moreand health insurance, as well as employee benefits. By working with clients across the country through offices in Schenectady and Colorado Springs, we see the national trends and help you prepare for potential threats. Through our systematic approach to evaluating your risk management and insurance, we ensure that we cover all the bases and properly underwrite your risk. We show you the "must-haves" and present any options that make sense to consider. Additionally, our network of providers is so extensive that we can get risk personnel on the ground quickly . . . all to make sure that you are back up and running in the event of a loss. Contact us today for a free, no obligation quote.

Marshall & Sterling Insurance

Marshall & Sterling Insurance

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I wanted to let you know about a great customer service experience that we have had with a member…read moreof the Marshall & Sterling team. Whitney Pangburn is the Sales Executive for our accounts at United Way of the Greater Capital Region. We just moved out accounts to Marshall & Sterling this fall and Whitney and her team did a great job in transitioning us. One of the members of our staff decided to opt out of our offerings and go directly to CDPHP and sign up with her husband for a Managed Medicare Plan. She was notified that her husband did not have credible prescription drug coverage almost 10 years ago and he was going to be charged a substantial penalty for the rest of his life. We were not having much success in working with the various health insurance carriers to come up with the necessary information to satisfy what CDPHP was looking for. Once we called Whitney for some help on how to further our efforts, she stepped up and went way above what we could have ever expected or hoped for. Whitney reached out to her many contacts in the industry and kept myself and our staff member informed and updated throughout the process. After a great deal of effort on her part, she was able to identify which insurance carrier was insuring our employee at the time in question and was able to have them write a letter that satisfied the requirement that CDPHP was looking for. We learned yesterday that CDPHP has received the letter and they will not be charging a penalty due to a lack of Creditable Coverage from almost 10 years ago. I felt that it was important to let someone know what a lasting positive impression this customer service experience has made on me and our staff. In addition, I wanted to recognize Whitney for the tremendous customer service skills she brings to the table each and every day. THANK YOU!!

Pioneer - Rotterdam Branch - banks - Updated May 2026

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