We had Black Dog Flooring out do finish our 650 sq foot apartment flooring. The finish had bumps,…read moredog hairs remain in the finish, and the thresh holds and closets were not even sanded. They came back a second time to refinish it. The bumps are gone but the rest remains. I would not use this company ever again.

Just had our wood floors redone by Black Dog. They look beautiful! Our kitchen floor had water…read moredamage and I wondered if it would need to be replaced. Rob and his crew sanded down and applied sealant and two coats of finish and it looks like new. Start to finish, they sanded and recoated four rooms, two closets and an entryway. Completely happy.

My brother in law sent a customer of his into Finstads to order tile for their project. The tile…read morefinstads ordered was extremely expensive, $50 a sq/ft. After the installer looked at the tile, he determined it would not take the "slope" of the shower pan and would "lip" out because it was too large. Finstads sales staff suggested the tiles and said they would work. Finstads refused to return or exchange the tile without the customer paying for the complete return and exchange. Their expertise picked out the tile, they should stand behind it and eat the cost themselves to exchange for the proper size. I suggest taking your business elsewhere.

I sent a customer of mine into Finstads to order tile for their project. The tile finstads ordered…read morewas extremely expensive. $50 a sq/ft. After installer Looked at the tile he determined it would not take the "slope" of the shower pan and would "lip" out because it was too large. Finstads sales staff suggested the tiles and said it would work. Finstads refused to return or exchange The tile without the customer paying for the restocking fee and shipping for same look tile, but in the right size. Their expertise picked out the tile, they should stand behind it and eat the cost themselves to exchange for proper size. I suggest taking your business elsewhere.

We came into this place looking for high-quality fridges. They didn't sell subzero's, which we…read morereally wanted, but they did have Thermidors and they were very expensive so we settled on some Frigidaire professionals, which at first we thought was a good idea. Shortly there after we had a repairman up at our house repairing something else and told him of our purchase and he looked at us with horror and said anything but those! So we decided to cancel the purchase and instead put 14 grand down on a subzero that's going to take 14 months to get. The flooring place helped us out and did what we needed and they were very nice and they sent us a check for the return money and the guy was very nice. We'd recommend it.

Great place when you are shopping and buying but when they screw up they don't fix their mistakes…read more I pity anyone that has them do their house like we did and end up with a bad job in one room because they refuse to take responsibility for their mistakes. We even contacted the owner at the store in Bozeman but he's related to the boss in Helena and it's a "good old buddy" system where they refuse todo anything We have expensive wood floors in the main part of the house, kitchen dining and entry, and we are stuck with this horrible installation that is chipping and separating and just looks bad and really spoils what was otherwise a good job.