I left 2 small benches with this company to get reupholstered. Waited months for a call back…read more Didn't get a call back. When we reached them by phone, they had not proceeded with the order and lost the information. We reordered and now we can't get them to call back or answer email. If no response continues, we will pick up the benches and take them to someone who will do what they say they will do. Don't recommend this business.

This place is awesome. So many fabrics and textures to choose from and the owner is so engaging and…read morehelpful. One afternoon just hung out in there with her learning and getting all kinds of ideas on using the extraordinary fabrics for my scrapbooking projects. I love this place!!!!!

I LOVE THIS PLACE!!!! The employees are SO NICE AND HELPFUL. I had gone to another needlework shop…read moreon Kavanaugh, and I won't EVER go there again! Shepherds Needle actually treat the customer like they APPRECIATE your business!!! They DEFINITELY have my business!!!

I've ordered more than one exclusive kit from this shop sponsored by the Homespun Needlework…read moreFacebook group. The service is fantastic and I have always understood the status of my orders. When each order was shipped, I received my tracking information. The kit was packaged well in case of possible damage in transit. I appreciate that. I wish I lived closer to visit in person. Thank you for all you do in keeping us stitchers supplied.

Really neat and clean JoAnns. So much cleaner than the one I used to frequent back in CA. I believe…read moreit's a bigger location as well. They even keep their bathrooms clean too! Haha Can always find good deals and coupons to use to. Mil/student discount available, so be sure to show your ID when you check out. If you don't get the mailers, download their app really quick to see if there are any other coupons you can apply to your purchase before check out. Every employee we've encountered here is super friendly and professional. Very helpful if you have questions or need fabric. Love southern hospitality.

RIP OFF ALERT! $25 charge to return an unopened item with receipt, within 10 days of purchase.read more

This place has everything. Yarn, fabric, baking supplies, paper goods, beads, glitter, glue,…read moreFiskars products, storage boxes, special lamps and lighting for doing this kind of close work; And a lot of fun little things like cute tote bags, notebooks, mugs, etc. I noticed there were a lot of people waiting to have fabric cut, and only one employee helping them; and I don't think the line of people moved...at all...the whole time I was walking around exploring the store.

Great customer service. Makia is the best manager there! She's the sweetest person at Joanns. She…read moreshines so bright. You can really tell she cares!! Thank you for great service