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    Pinnacle

    5.0 (1 review)

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    2 months ago

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    Urbana Apartments

    Urbana Apartments

    (12 reviews)

    AWESOME place to live. I just renewed my lease a second time because literally you cannot find any…read morenegatives here. Beautiful property, abundant amenities and a super friendly and responsive staff. Felicia and Suly are soooo nice. The property manager, Errick, treats the residents like family and plans spectacular events for us for FREE. Tonight is Comedy Night with two professional comedians, catered dinner and a DJ. One of the many many many great events planned on property for the residents. I LOVE THIS PLACE

    To say amazing is not to say anything guys! The complex is incredible inside and out. Seriously! I…read moremoved in with my family a year ago. Our lease is 15 month long and we are definitely staying here for a minimum of 2 more terms. From day one we've been treated with respect and care. Errick the manager has been here since we moved in. Sully and Melanie joined a bit later. The front team has been nothing but help all this time! Super responsive and attentive. We've never had ANY issues with the apartment. They change the ac filters, do maintenance checks, keep the place super clean. The landscape is great as well. Pool and Jacuzzi is great and no non residence can be in there. Cameras all over. Super safe! We have a few policemen who live here. Secure garage is also available. Gym, yoga room where once a week James teaches yoga, pet spa, valet trash pick up 5 days a week. They always treat us with special events and food trucks. Omg you name it! What an amazing place! My 15 year old daughter absolutely loves living here. It's a walking distance to nearest cafes and grocery shops and local dining. So she can walk around with friends without needing a ride. Lucky me Can not brag enough about this place everyone! 100% recommendations. HUGE THANK YOU URBANA TEAM

    The Gables at Lakeside

    The Gables at Lakeside

    (3 reviews)

    It should be said that I own my unit free and clear, and paid less for it than I did my car. All…read morethat being aside, I love it here. I am in Real Estate and see condos all day long, this is one of the most well maintained there is. Its also FULL. There were no masses of forclosures here, so there are no blocks of empty units with all the weirdness that brings. The HOA is really low, and includes cable and wi-fi. Nice gym that nobody ever goes to but us and a few older people, pool is nice, though can be toddler central sometimes. Free cookies in the clubhouse. Carlos the maintenance guy is super cool.Overall, Its a nice well maintained complex filled with good families, and I really have enjoyed living here.

    I moved from Los Angeles to Kissimmee Florida and I was deseperately looking for a safe place to…read morelive and I seen all these ads online and went to look at the areas where they were located and I was like, I thought Orlando was a nice place since I always visited on Vacation but out of all the places I seen, I have to say this one did it for me!! I moved in and got approved by Beatriz the manager and she gave me the choice of a move in special and while living here I have to say I lived on the 3rd floor and I loved my view and the neighbors were quiet and kept to themselves and I loved the Gym and the Pool and the friendly enviorment and was very well maintained. I miss my apartment now and If I ever move back to Florida I can say this would be my first choice to live especially if Beatriz is still in charge! Some may say she is mean but she is a manager that takes no B.S. and dont allow crime or those who it follows in her building and you cant blame her for that for it will only ensure you that you will have a safe place and well ran place to live! The only downside to these Apartments are there are no Elevators but in my opinon that is the only thing negative I have to say about this place.Thank you Beatriz for all your help and working with us to move in and on our move out since we had to leave due to a work injury to come back to California but I do miss the Luxury of my Apartment and sitting on the balcony watching the ducks and enjoying my coffee!!! Love, Love, Love this apartment building and you will too if you can find an empty unit available!!!

    The Lucent at Sunrise Apartments

    The Lucent at Sunrise Apartments

    (9 reviews)

    Number one issue here is the cleanliness. This place has insane management turnover and issues are…read morenever addressed. You will have roaches and fleas inside your apartment within one month of moving in. Every neighbor I have talked to has gotten fleas from the common areas and the abundance of dogs. Roaches constantly roam the halls and I have had 4 inside my bathroom. Dog waste is not picked up by the majority of residents, and the waste receptacles are few and far between. The smell of marijuana permeates the hallways. Neighbors are loud, and the apartments are not well built. I have had doors break inside my apartment and they still have not been properly fixed. Mold is also an issue, as there is not proper ventilation. Much of my wardrobe was ruined by mold. Amenities are constantly closed. Spa has been closed for more than 30 of the days I have lived here. Elevators go out of service. Concierge isn't 24 hours and they go home often, preventing you from picking up mail. Office staff is rude. Concierge expects tips for giving you your package. I cannot say this strongly enough, AVOID THIS PLACE.

    For starters the parking situation is horrible!! There's no reason I should have to park on the…read moreother side of the complex and have to walk across the street to my apartment. Secondly the spa is constantly shutting down it was closed down for about two weeks!! Lastly the ice machine in the fridge doesn't work and the garbage disposal is "energy saving" but when I have to run it longer for it to drain my sink it doesn't seem very energy efficient.

    Polo Run Apartments - F#ck Polo Run and their shitty unprofessional management.

    Polo Run Apartments

    (4 reviews)

    im only sorry you can't select zero stars. Can't wait to move out. Horrible customer service! What…read morethe other reviewer mentioned about them coming into your house and calling you dirty is very true, you will live in constant fear of inspections if you live here. And if you protest or tell them that they're being rude they will threaten to evict you over a cup in the sink! you can't even Vape in the complex and they have staff who live here and watch you and report. The apartments all have some sort of damage to them and it's your job as the person moving in to spot those damages because the staff won't. they will be rude to you, talk down to you, and In their minds they will never be wrong, But if you were just moving in you would think they were selling paradise. I only wish I had checked the reviews sooner.

    If we could give this apartment 0 stars we would. I have never been disrespected and discriminated…read morein a place where I live but this place hit the nail on the head. Firstly the apartments are not kept and maintenance has to be called more than 4 times in order for you to get a response. Make sure you keep all documentations of contact written and verbal because they will inform you that you are lying. We had 4 issues, Water heater, issues with them entering my apartment and throwing items in the shower, and the fact that my partner was accused of stealing. The issue of the water leaking all over the bathrooms. Lets not forget to mention they let solicitors knock at your door at all hours. A neighbor left their phone outside and my partner picked it up so it was not stolen. They knocked on my door and informed us that we stole the neighbors phone and to keep it quiet and if we returned it that the neighbor would never know. We calmly tried to explain the situation and asked as to why we were accused and they informed because they saw this in camera and the neighbor was highly upset. The issue with the water heater we called, multiple times as it was quite scary to hear it pop multiple times. We even called the emergency line and left 2 emails as this originally took them close to 2 months to address. We were then informed that we never called and if we had the proof to send it. (which I did and have email trails and correspondence to back all claims). I suffer from PTSD and actually explained to the complex about this as people randomly knocking or entering the apartment can startle myself. They entered the apartment and left dust and some of MY items thrown in the shower. When this was raised to their attention and the pictures were sent to the emails, there was no response. She only stated" well he would not have been in there as it was not his job" Mind you, they have not once showed any customer service other than the young girl who gave us the lease back in 2017. This has been almost 2 years of back and forth. My partner and I work most of the time and are not home. The neighbors do not care at what hours they throw things, stomp or yell and I complained about this and was told nothing. I also have a verification and I spoke with the manager today who non nonchalantly lied to a landlord informing we had pets. The last time this place inspected my apartment was sept 2018 and trust me the fact that I see pest control is amazing that guys is the only person who cares. They at first stated I had a dog (with no proof or documentation) then they state that I have a bird (again no proof or documentation) When I asked why they would lie about this when they have not inspected my apartment she stated "We are not going to fix it" and I asked so you are telling me you are legally lying? Her literal answer was "Yes" I have this recorded and in writing. They will also walk into your apartment and state that you are "Dirty" I admit and can show in photos I had a bold and a couple of cups in my sink and was called dirty. The windows on the apartments do not lock and they do not work, most of the blinds don't have the sticks or anything and make sure to take photos when you move in TRUST ME. Trust me when I tell you, if you do not mind any of the above then it def is worth the price. The apartment itself was spacious for a 2 bedroom and it was reasonably priced. They have cameras which is also a good safety feature. I never went to their pool but always looked maintained. As far as staff they are not kind, rude and careless. I speak Spanish but they failed to realize that in the beginning and decided to speak about me while standing there. Not professional, not caring and not a way to run a property and I work with many in my profession. I have constantly asked for higher management but they refuse it so don't bother.

    Pinnacle - apartments - Updated May 2026

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