I went to WellSkin for a routine cyst removal and was given an Estimate of Patient Services. So far…read moreI have been billed 64% over the estimate. There were no complications and no issues with my insurance, as I have not yet met my deductible. I have not been able to get an explanation of why my total bill is almost two thirds higher than the estimate. This is not a reputable dermatology office.

Dr. Allred and his group is excellent! His nurses all are personable and polite. Dr. Allred spends…read moreproper time to discuss my issues and concerns. Highly recommended!

I went to Loven Dermatology clinic about 4 years ago. I am a 68 year old Black woman. This was my…read moresecond time ever seeing a dermatologist. The nurse took my health info and I put on the gown to show the doctor the discoloration of my skin and I had places on my arms that was irritated, sore and painful. The doctor came in, looking like he stepped out of GQ Magazine, and greeted me with a fist bump. Then looked at my chart for maybe 10 - 15 minutes and said the said he would give me the same prescription that the dermatologist I had seen 5 years ago. He never looked at me talk to to see what had changed or looked at my skin. Since I was in a gown I thought he would check my skin. Nope didn't happen. I was told to come back in 30 days. I think he fist bumped me again and walked back into GQ Magazine. No I didn't go back to and I already had a big jar of the medicine from before that didn't work then. I felt that he didn't care because yes I am Black. Need I to say more. I tried to write this review after that visit but somehow i didn't know how I would express my feelings of how I was treated. I'm a educated Black woman, but your race can keep you from getting fair treatment when you're sick. He never looked me in my face not once. The nurse was really nice and professional, she is a true healer for her craft. She saw me a patient not a black woman who was supposed to be mistreated because of the color of my skin. Thank to the nurse who saw me first that day. As for the doctor, I pray that God shows you mercy on Judgment day. Whew! I finally got that experience off my chest. - Rosa McClellan 1/2024.

From the owner: About The Practice Loven Dermatology + Aesthetics, with…read morelocations in Goodlettsville, Hendersonville, Gallatin, and Springfield, Tennessee, provides quality aesthetic dermatology care to those living in and around middle Tennessee. The team takes an individualized approach to skin care, treating patients of all ages from infants to older adults. At Loven Dermatology + Aesthetics, the welcoming and friendly team offers true care for the entire family. The medical dermatology experts specialize in diagnosing and treating many skin conditions, including acne, psoriasis, eczema, rosacea, and vitiligo. They also provide expert care for skin cancer, including Mohs surgery for the removal of cancerous lesions.  Loven Dermatology + Aesthetics also specializes in cosmetic dermatology, offering many innovative treatment options to improve the look and health of the skin, including chemical peels, intense pulsed light (IPL) treatments, microneedling, and dermaplaning. They also offer medical-grade skincare products customized to your skin's texture. The aesthetic dermatology team has some of the most advanced tools and equipment available to help their patients meet beauty goals, including body contouring with Evolve by InMode, skin remodeling with InMode Morpheus8, laser hair reduction with DiolazeXL™ by InMode, feminine health revitalization with Votiva®, and facial contouring with Evoke. ...

Timely doing the work. Cameron was great…read more Dr Caldwell is the expert at Mosh surgery. Since 2.

Terrible receptionist service. Brought my daughter for a follow up. I didn't have the physical…read moreinsurance card with me but dad was 5 minutes away with physical card. We were on time to the appointment, and had been trying to check in for about 10 minutes. I emailed her a picture of the front and back of the insurance card anyways, and the receptionist tried to get smart by asking if I put in the correct email since she didn't get anything. After showing her the email was sent correctly she stated we have to be checked in within the next 1 minute or we couldn't be checked in when her dad was only 5 minutes away. We both drove over 45 minutes to get to this appointment, and unfortunately dad was stuck in traffic. I understand the need for check in by a certain time but the fact that I emailed her front and back of the card and she was still unwilling to check us in is ridiculous and waste of time. Will never be coming back and plan to take her elsewhere

Terrible. Condescending and disrespectful staff. Incompetent care that may have left my child with…read morepermanent scarring. Very upsetting.

I made an appointment to have syringomas treated. My wife initially made the appointment online but…read morethen called the next day to explain exactly what i wanted done to make sure they do it. The person who took the call confirmed and even repeated back what i wanted and said no problem. I left work early and took off the next day to let my eyes heal. They asked me to get to my appointment 15 minutes early. I showed up 15 minutes early at 3:30. I wasn't seen until 4:20 only to be told that the provider they put me with doesn't treat syringomas. When i tried to get a refund, they said i had to wait until Monday. Absolute waste of my time. Avoid this practice... completely disorganized and have no idea what they're doing.

Friendly front desk ladies. Waiting room is full but it flows. Parking is sparse but doable. They…read morehave free samples of skin care items in the waiting room. The waiting room is nice. You check in with an Apple tablet. The examining room has only the basics, no calming pictures or anything. This is my first visit. The nurse practitioner was kind and did a thorough full body dermatology check. I'll see her in a year.

As someone who works in healthcare, These people don't know how to do proper patient care. One of…read morethe most disrespectful staff and PA's, HINA SIDDIQUI specifically. Her and her nurse have absolutely horrible bedside manner. They came in very condescending and aggressive. Once information was slipped that I too worked in healthcare. The tone completely changed. You would think it'd get better. No it got worse. They became very passive aggressive and patronizing. I thought you know maybe it was just because I too am a nurse and that freaked him out so I decided to give them the benefit of the doubt. Then I got a call from their office staff one of the most rude women I have ever spoken to so aggressive on the phone and in that moment, it made me decide that this is not a good practice. Maybe the other doctors, there are very good, but the staff and the PA that I saw were absolutely horrific. As someone who has seen good bedside manner and delivers good bedside manner, even to patients that are extremely difficult( Not that I was difficult) This was completely inappropriate and not professional. I suggest they send their nurses and their PAs to a class on patient care and bedside manner.

Always a good experience from front desk to appointment. Love my doctor Sarah Han. Her assistant…read moreis great too.

The dermatologist is top notch! I noticed a brown patch on…read moremy husbands back and reached out to the Hendersonville office. They got him in and when they saw his back they did a biopsy, it was skin cancer. They referred us to Dr Schlegel oncologist at Vanderbilt in Lebanon. The dermatologist saved my husbands life! The oncologist removed the area surgically with clear margins, it had not spread. THANKYOU Cumberland skin !!!!!!

"Disorganized, unsafe hormone care at a med spa disguised as a medical clinic."…read more I rarely leave reviews, but I feel compelled to warn others about my experience with Profiles Laser & Medical regarding hormone replacement therapy (HRT). From my very first visit in December, the provider seemed scatterbrained and distracted. Despite serious health concerns (hysterectomy with residual endometriosis, spinal cord tumor history, ongoing hormone deficiencies), my treatment has been handled more like a med spa add-on service than true medical care. Key issues: * Unqualified staff handling medical intake: My "front desk" contact and the person who weighed me, took my vitals, and gathered my medical history turned out to be an aesthetician/laser tech, not a licensed nurse or medical assistant. This was never disclosed up front. * Delayed and inconsistent communication: Messages and emails often came weeks late, sometimes signed by the provider but sent from the aesthetician, which was very confusing. * Poor hormone management: Instead of adjusting carefully, all three hormones (estradiol, progesterone, testosterone) were doubled at once based on outdated labs. This led to massive swings in my levels -- from dangerously low to excessively high -- with no timely re-testing. Requests for labs at 6-8 weeks were dismissed, leaving me symptomatic and in the dark for months at a time. * Provider focus elsewhere: The main clinician splits time between a hospital job and this spa, and a location in Franklin and it shows. Patient care feels like an afterthought. Bottom line: Hormone replacement therapy requires careful titration, close follow-up, and trained medical professionals. This clinic operates like a beauty spa that dabbles in hormones. If your health is on the line, I recommend seeking care elsewhere with a full-time, specialized hormone provider who takes patient safety seriously.

I been going to Lisa at Profiles for hormone therapy for over 3 years and definitely see and feel…read morethe results. After menopause women need extra help because of the dip in their hormone levels. Works miracles with your sex life Also, Erin is great with facials and laser therapy. Just finished getting a hydro facial. Wow, hard to believe all the stuff it sucks out of your pores.

I've used Dr. Loven for 16 years. He is the best dermatologist in the Sumner County area…read more Knowledgeable, very professional & friendly. You are lucky if you choose him! I highly recommend him!!!!! I'm finished with this review!

The staff do not answer phones, return calls, or respond to pharmacy fax requests, making it…read moreimpossible to actually receive the medication prescribed by doctor.