Our family recently entrusted Rawls Mortuary with the arrangements for my father-in-law, and we…read morecould not be more grateful for the care we received. We initially began working with another funeral home, but after meeting Ben and his team, we were immediately impressed by their compassion, professionalism, and the quality of services they offered. It quickly became clear that Rawls Mortuary was the right choice for our family. Ben and his team were exceptional from start to finish--kind, patient, thorough, and always on top of every detail. During one of the most difficult times in our lives, they guided us with genuine care, dignity, and professionalism. What stood out most was Ben's willingness to go above and beyond. He helped us find a church large enough to accommodate our family, handled several last-minute requests seamlessly, and ensured everything came together exactly as it should. His attention to detail and ability to anticipate needs gave our family tremendous peace of mind. We also appreciated that the services were beautifully done while remaining affordable. In a time when families are vulnerable and overwhelmed, it was refreshing to work with an honest small business owner who truly cares about the people he serves. We held the wake at Craig Chapel, and it was wonderful to see such a historic community landmark being used so beautifully. The facility provided the perfect setting for family and friends to gather, reflect, and celebrate a life well lived. Thank you, Ben and the entire Rawls Mortuary team, for helping us honor Lester with such care and respect. We highly recommend Rawls Mortuary to any family seeking compassionate, professional, and affordable funeral services.

Currently at a funeral at the new location on College Ave. ​No working restrooms, the building is…read morein deplorable condition, they're cutting the grass during the service, and the deceased smells so bad, they're spraying air freshener constantly. I can't stand to be inside. They should be ashamed of taking advantage of my aunt like this. 100% cannot believe this is allowed. The board of health really needs to visit.

If I could leave zero stars, I would. This place has ZERO decorum or professionalism…read more When we arrived to see our loved one, there was a dog in a cage inside the room with her. The owner yelled at the dog to "shut the **c* up" before removing it from the room, then proceeded to make excuse after excuse as to why a dog was even there in the first place w/o the family being informed. Our loved one had glue all over her face, blood still in her hair, and was on the sheets she was laid on. The room itself looked like a catch-all storage room rather than a place where a family should be able to say goodbye to someone they love. When we addressed these concerns, the owner, Ben, was argumentative and dismissive rather than understanding. He was, without a doubt, one of the most unprofessional business owners I have ever dealt with. On top of that, the man handling the obituary and urn, Dan, had to be resent the same information twice because he claimed he had received none of it other than the marriage certificate-even though approximately 90% of the information he needed was included in the exact same email. You would think a funeral home would understand that families are grieving and treat their loved ones and their families with basic dignity and respect. Instead, we paid $2,500 and were left feeling like our loved one was treated like a piece of meat. I'm sorry that we didn't have $10,000 to spend for what should have been a meaningful and respectful final goodbye. Every family deserves dignity, regardless of how much money they can afford to spend. I would strongly encourage anyone considering this funeral home to look elsewhere. Based on our experience, this was one of the most disrespectful, unprofessional, and upsetting experiences our family has ever had. We did receive a refund at the end.

After my brother lost his battle with drugs the people at Jessica and Keller were really great and…read morehelping me through this I would recommend them undoubtedly.

These good folks handled all our wishes and concerns. I…read morethought it would be complicated because our Mom had her plans all prepared and paid for with another funeral home. We made the change with her support and it all was such a blessing! Thanks for being the "go to" family in our community for complete compassion and professionalism.

So courteous, helpful and compassionate. Went above and beyond in our time of grief. Beautiful…read morefacility. I highly recommend!

GH Hermann made one of the most difficult experiences in my life easy to navigate while also…read morefeeling well taken care of. My experience working with John Dice was amazing and I can't say enough good things about how he helped me and my mom through everything. THANK YOU SO MUCH

Families deserve dignity -- not trauma…read more I personally paid almost $8,000 to GH Herrmann Funeral Home to handle my father's remains. After they took custody of him, they failed to properly preserve him. He was left unrefrigerated for days, and his body visibly decomposed. The smell will never leave my memory. Under Indiana law (IC § 23-14-31-37), if immediate cremation is not possible, funeral homes must place remains in a proper holding facility that preserves health and safety. That did not happen here. Although my siblings & I declined embalming, we were never informed that this funeral home had no refrigeration, & that our father's body would be left unrefrigerated to decompose. Had we been given that information, we most certainly would have made different arrangements. When I raised concerns, I received an extremely unprofessional and abusive call from Jeff Herrmann, the co-owner of the funeral home. During the call -- which I lawfully recorded -- he said to me, "the fucking motorcycle accident turned him into a slushie, not us." Additionally, although my family arranged for my father -- a veteran -- to receive full military honors, at the funeral GH Herrmann Funeral Home told us they "didn't have time" to allow the full Honor Guard ceremony to take place. This final disrespect toward my father, who served his country, was devastating to our family. The full audio recording of my conversation with Jeff Herrmann is available upon request.

So disappointed in this place. Not only do the tell you what and how you can put things on your…read moreloved ones grave but they have have no problem with driving a lawnmower over the stones that you have to go and ask to be raised as they are imbedded into the ground. I take very good care of my mom's grave and visit weekly, I was extremely upset to come and find everything I had at her site was removed. None of it was wore out or unkept. What pisses me off more is there is a grave by her's (see pictures) that has had the same unkept, falling over, weeds grown around it crap that has remained and they don't take it down. It's been this way for months. Not sure how much they are getting paid to them their mess up but obviously rules don't apply to everyone. There is also a hole in my mom's grave that I have reported to fill in a few times now w/o it being taken care of so I will fill it in myself this week. My ankle gave out today when I stepped into it.

My sister passed away unexpectedly and Eric and his team at Little and Sons couldn't be more…read morewonderful. His calm, soothing manner was just what our family needed. Eric never pushed to "sell" us, he walked us through the options, made great suggestions and really listened to what we said about my sister. Our simple service, our viewing was tasteful and yet we were given all the time we needed to say our final Goodbye's. I don't think Eric realized how much my family and I appreciated his support, empathy and his genuine sincerely.

I attended a visitation at Little & Sons yesterday for a family friend that passed…read more There is ample parking and were several handicapped spaces out front. I also noticed, and later utilized, a bench out front near a standing ashtray. Through the double doors at the entrance was a large foyer with a vaulted ceiling that was well decorated. To the left, down a short hall, was the chapel where our friend was. The funeral home seemed large, airy and bright. I am not sure if there was more than one chapel, but the chapel we were in was quite big with many pews. I overheard some ladies remarking on what a wonderful job Little & Sons had done with their relative. They had said you would think they personally knew him with the touches they made. I believe that says quite a lot. The ladies' room was a bit cramped and possibly in need of a little maintenance, but was still nicely decorated as well and fully stocked. There was also a bench inside on which to sit. The toilet in the handicapped stall has some trouble flushing and they could upgrade to two sinks. When we first arrived, I noticed a lady at a desk off to the side that smiled at us, but we were not ever greeted by any staff like I have been at many other funeral homes. Overall, I thought it was a lovely place. I feel like Little & Sons would be a good choice for anyone in need of a nice sendoff for a loved one.

Funeral care is in the details. It's in the memories that linger long after a loved one has been…read moreburied - the service, the casket, the gathering, the graveside and so many others. This is my second update of my review of Coatesville, Indiana's Bousley Funeral Home. It's a smalltown funeral home on the border of Hendricks and Putnam counties. It's the funeral home where my mother was served, my father was served, and my brother was cremated during the COVID-19 pandemic. I first reviewed Bousley following the death of my younger brother in 2020. His was a COVID-influenced cremation service with no public ceremony. It went perfectly fine, however, it certainly didn't give anything close to the full funeral home experience. Bousley is a locally owned, family-owned funeral home. The Bousley family bought it from another local family and I believe they hadn't been in business long when my brother passed away. Bousley offers funeral services, cremation, memorial markers, and headstones. Coatesville is a relatively small town located in Putnam County. It's the home to Heritage Lake (a lakeside residential community) where my parents lived. Bousley offers a wide variety of casket options for those seeking burial - from incredibly economical to ultra-premium. They offer a variety of options with cremation, as well. While I'm far from an expert with funerals, though I am a minister and have served at more than a few, their prices are consistent with a small town. At the time of my most recent experience, I considered them lower. That's probably not accurate. I've learned I could have had a much less expensive experience here in Indy. In Indy, however, it also could have been MUCH higher. They offer the usual service options - different services, different settings, obituary assistance, etc. They do have obituaries on their website, though it's worth noting the website is in significant need of updating (for example, the Bousley children have grown up quite a bit and Mr. Bousley is still pictured despite having passed away in 2023 - his wife carries on as the owner. My father returned to Bousley when my mother passed away in mid-2021. This was a full-service funeral with burial in nearby Clear Creek Cemetery. I did discover that the funeral home does have some accessibility quirks (there's a parlor area I could not access and the ramp into the main area is a bit steep, though I made it work). That said, staff are very friendly and helpful. After this visit, I contemplated upping the rating. However, I'll admit the access issues bugged me and I kept it at 4. I learned from an uncle that my father really had to be persistent to get my mother's tombstone engraved. It took forever. As many of you know, last year I returned to Bousley when my father passed away. As the last family member, this experience was largely navigated by me and it gave me a stronger impression of Bousley. They picked up my father from the family home when he passed (he'd been in hospice). They graciously waited to do so until I could arrive from Indy. My home was was difficult to navigate with their cart, however, they did do so respectfully while explaining the process. We made arrangements to meet the next day to discuss the services. We went through this process and all was handled well. Funerals are certainly expensive. While a variety of option were explored, there wasn't much attempt to upsell. My father wanted simple - we stayed as simple and respectful as we could. I opted for a one day service with visitation before the service. I used a friend who's a minister. I picked a wood casket that was quite nice and we went through service options. They even assisted in cashing in life insurance to help pay for the cost. I'd found a small policy and they continued working on it. Following the service, I received a lovely bag with death certificates, a copy of the DVD we made, leftover memorial bulletins, and other small items. The accessibility issues are still present, of course. One employee, in particular, seemed assigned to make sure I was able to get what I needed and assist with accessibility. It was really quite nice. The real hitch here, and the reason I'm updating, is here we are eighteen months later and my parents' tombstone has yet to be updated with my father's date of death. Quite honestly, this is inexcusable. It's incredibly disrespectful to the deceased and their family. I knew that it could be a bit, but there's nothing that justifies 18 months. I'm still working this out. Assuming this works out, I'll maintain a three-star review. If I ultimately have to explore other option, I'll update yet again. This will be my last experience with Bousley. My entire family has passed in the last five years. I live in Indy, and I have zero intent to be buried or cremated in Putnam County. There's still lots of good here, but again - it's in the details and the details are amiss here.

I ordered a headstone for my sister. My parents and I designed it with the help of Rachel at Thomas…read moreMonuments. From the order in June to final delivery in October, Rachel was always most helpful and did what she promised and returned calls. The headstone is beautiful! With the recent passing of my father, I will be getting his headstone at Thomas Monuments as well. The service and quality were unbeatable and that is why I will use them again.

Could not have imagined getting better service and kindness in such a sad time. They were…read moreabsolutely great to deal with even after many calls and emails from my end to make sure things were rite and the way I wanted it. They also worked with our cemetery seamlessly and helped take a lot of the stress out of it for us