I actually enjoyed working with EIP. Being a first time Medicare customer can be confusing and…read morepainful. Once you sign up somewhere to ask questions, you get 50 companies calling you. I forget how I made contact with EIP, maybe because I was settling on Mutual of Omaha and was looking for someone to confirm my decision. I dreaded contacting yet another agent, but once I worked with them, I was quite pleased. The did not make me feel like I had to sign up now and I did have a second, longer discussion a few days later. After I signed up, it was easy and they kept in touch.

I contacted Elite Insurance company on March 20, 2026 and spoke to one of there licensed agents…read moreabout obtaining a life insurance policy for my wife. I gave the agent all the information needed for a small whole life policy, he gave me a quote which sounded very good, and my wife was approved. He sent me an application via email. And since my wife was working at the time, the agent made an appointment to call us back to go over the policy with both of us, so he set up a callback for April 2, 2026 from 12-12:30 pm to speak to my wife and finalize the policy. Well, April 2, 12pm came and gone, with no call back. So I called his number he gave me, the message said he wasn't available to take my call, so I called the main number for Elite insurance company. I got another licensed insurance agent, before I had a chance to tell her why I was calling she had already started her pitch to try to sell me an insurance policy. I interrupted her as nicely as I could and told her why I was calling. She found my information in the computer and after I gave her all the information she needed to confirm it was me that was calling. She just said that my agent was out to lunch. My first thought was, why would he schedule a call back to talk to me and my wife about the policy he was selling us during his lunch? She told me that he would return my call as soon as he returned from lunch. Well, the call back never came that day or the next day. So I started calling his direct line, and I would get the same thing every time, he was not available to talk my call. So I tried the company's main number again, and all I would get was my call was rotated back to my agents voicemail which said he was unavailable. I was not able to get through to anyone after that because nobody would take my call and my calls would be routed back to my agents voicemail which said he wasn't available. so by this time I was not happy with the way I was treated by Elite Insurance Company. I gave up on Elite and called another Insurance Company, I called Ethos, got a licensed agent, explained to the agent what I wanted and what happened with the last Insurance Co, and they were able to find all my wife's information in their database. Ethos, was not only able to sell me a policy for my wife, but they got me a larger amount of coverage for less money per month! Bottom line, really disappointed with the experience I had with Elite Insurance Co.

I was a 30 year customer of State Farm. I recently moved back to FL and my rates increased over…read more$600 with them. Dance Ferrentino reviewed my lifestyle, made recommendations and ended up saving me $$. Thanks DF!

It's rare that you come across standout insurance agent like Susan. Not only is she one of the most…read moreknowledgeable professionals in the business, she also genuinely cares about her clients. If you are looking for an expert who will take care of you and your family, look no further than Susan!

We have been with Fairchild Addison for several years. Unfortunately, our policy rate kept…read moreincreasing dramatically every year. After several years we decided not to renew it. When we later on requested a quote for a different policy, we were turned down as a retaliation for dropping the other policy, which was significantly higher than what we were requesting now. Patricia didn't even bother to respond. We emailed a couple more times until she finally responded back, stating that they do not accept new policies at the moment. Sounded pretty odd, but It was not urgent for us at that time so we just asked her to contact us when they do accept new policies. Several months had passed and we didn't hear from her. I called the office and a different agent answered the call. I explained what we needed and she was very happy to assist with a new policy! I then mentioned that we were working with Patricia so the agent went to get her on the line. Patricia did not accept our call, instead, she sent the other agent back to the call and asked her to inform me that they do not take new policies. That was a lie from the very beginning and absolutely shameful! We had no claims and no payment issues. We had a policy for several years with them. She simply got very upset when we decided not to renew our old policy. This was extremely rude, dishonest and unprofessional. We are delighted that we took our business elsewhere. We just wish we never did any business with this company. They are dishonest and way more expensive than most insurance agents.

The staff is so helpful and nice. They help you in every way that they can. This place is awesome,…read moreI have been purchasing insurance from them for over 8+ years and never once have I had a problem.

5 stars-- Rose Armstrong is the best ever. She works tirelessly to get you the lowest rate with…read moreexcellent coverage. Shariza is the most kwoledgeable person helping with everything you need. Academy is the best

This is the most thorough and detailed agency. The agency owner Rose and her staff do a great job…read moreexplaining your coverage. I have great confidence that I am insured properly at the best rate. The team here truly goes out of there way to help you unlike other agencies I've worked with and explain to you what you are buying and customize your policy. I recommend this agency to all my family and friends!

My wife and I worked with Gina. We were on a very tight deadline to get home insurance quotes for…read moreour house and Gina answered every email expeditiously and explained everything clearly for us. Got all the info we needed immediately. It's hard to find people you can trust, but Gina is definitely one of the great ones. We can't recommend her enough. Thanks for everything. Gina!

Denise helped me out of a tough spot as she understands how the confounding factors intersect and…read morehow to maneuver through it, minimizing the problems.

Just met them today. It took my basic information. I have a strong interest in helping people and a…read morestrong interest in what they do. They were very vague about what they charge. I went for it we'll see how it goes

My go to insurance agency. They offer a broad selection of carriers and coverage for auto, home,…read moreboat, commercial, everything! They were able to find me the best policies, for the best premiums! All done with exceptional professionalism and product knowledge. Italiano Insurance is truly the best agency in town

Unresponsive. Had to call numerous times just to get a quote. Never got a response to follow-up…read morequestions. They were friendly, but clearly not interested in helping.

Karen is always there for me. She is always helpful and patient. She is always looking out for me…read moreby looking at several options and presenting the best options to me. She is always pleasant and friendly and represents the company in the very best light. Simply put she is the best and an asset to this company.

We worked extensively with Mr. Shah on the always complex Florida issue of property insurance. He…read morewas extremely helpful in researching and giving us a variety of options that included policies from the cheapest to the more "pricy" ones, complete with clear explanations as to what each covered along with his understanding of the possible problems unique to our area. He was able to find us a policy that was almost $2,000 less than our old policy, along with better coverage.