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    Pinehurst Dental

    3.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Pinehurst Dental

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    Pinehurst Dental Photos

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    Recommended Reviews - Pinehurst Dental

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    Hubbard Dental - We provide comprehensive family dentistry. Your entire family from newborn, to great grandparent will feel comfortable with us!

    Hubbard Dental

    4.2(12 reviews)
    2.1 mi

    The staff made an appointment for Oct 13th, Columbus Day. When i arrived, the office was closed for…read morea holiday. I showed up and the building was locked. I was billed $50 for a missed appointment. When I called and left a message about the problem, I was told that they had been open and I was to pay the the fee. In effect they were calling me a liar. The staff not only booked ne for their day off, but then insisted that I was wrong!!

    Beware of non-transparent billing practices…read more I'll start with the good- The office was clean and modern. The staff were all very nice and my teeth cleaning and exam were great. Now the bad- After my appointment I was, to my surprise, told by the front desk that I owed $407 for my exam, cleaning, and X-rays. The receptionist then informed me that their office was out-of-network with all insurance carriers and that I would have to pay in full and submit my own insurance claim (they later submitted my claim as a "curtesy"). I was completely shocked. The receptionist then stated that I was told this information when I made the initial appointment. I am 100% positive that this conversation never occurred because I would not have made the appointment if I had been informed that they were out-of-network with my insurance. I assumed that I would get my teeth cleaned and then pay a normal copay at the end of my cleaning because I was never told anything different. On my arrival to the office they never once mentioned that they were out-of-network. They never provided me with a treatment plan or estimate outlining the cost of the visit. The first time they mentioned cost was after my appointment when they surprised me with the $407 bill. My husband and I figured that this was a misunderstanding and called the office manager to try and resolve the situation. We figured they would acknowledge that the entire situation was a simple mistake. To our surprise, the office manager blamed me for "not listening" to the receptionist when I made the appointment (again, this conversation never occurred). She said that they have a script that is read to every patient and implied that I was lying. She then went on to say I should have read the fine print when I signed my pre-appointment forms online. To be fair, after looking back at the form, it does state that "all dental services are charged directly to the patient." Even so, since their insurance/billing practices are not the norm, they should be personally discussing their policies with new patients prior to dental services being rendered. When questioned about why they did not provide me with a treatment plan or estimated cost prior to bringing me back to the exam room, the office manager said that if I "was so concerned about insurance coverage, why didn't she ask for a cost estimate?" Again no empathy, no transparency, no accountability. In the end we asked if, under the circumstances, they would consider discounting the charges. They refused saying "that a service was provided" and that they had "trained our staff to clearly communicate our policies." In the end, my insurance paid $98 towards the visit and I am responsible for the remainder. This will be my one and only visit to Hubbard Dental due to their deceptive billing practices, blaming attitude, and complete lack of empathy towards a situation that they created through a simple lack of communication.

    Photos
    Hubbard Dental - Have you seen our new look!? #newpaint #smilemore

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    Have you seen our new look!? #newpaint #smilemore

    William McDermott, DDS - before and after!

    William McDermott, DDS

    4.0(3 reviews)
    2.1 mi

    Dr. Bill changed my life! He replaced all my old veneer's with porcelain crowns and it looks…read moreamazing. Yes, that probably sounds like an infomercial, but I really feel that way. Dentistry is about more then technique. It takes an artistic approach to make decisions regarding cosmetic dentistry. As an artist, I understand the importance of taking all aspects into account. This is second nature to Dr. Bill. He explained how he shaped the crown to mimic the shape of my face and even explained why he chose the shade of crown. I am not a huge baby in the dentist chair, in fact I try to push through mild pain. Bill is so tuned in to your every nuance and is constantly questioning if you are OK....you don't need to say a word. Crown work is a long and grueling process and I can't imagine going through all that work with another dentist. Bill is one of the few dentists that checks in and is available to his patients on weekends. Unbelievable! I now have a local dentist that takes care of my annual appointments, but I still check in with Bill on any issues that are crown related.

    I have been a patient of Dr. Bill for several years. He has done everything from simple fillings…read moreto crowns. He is an excellent dentist with great assistants and office staff. He fully explains everything he is going to do before he starts so you have an understanding of what's going on. I would not hesitate to recommend him. Frank C

    Pinehurst Dental - pediatric_dentists - Updated May 2026

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