We informed the apartment that we have insect issues. They said they will take actions and solve…read morethat issue. They sprayed some parts of my apartment, but insects did not disappeared. After that, I sprayed everywhere and tried to solve the problem. But insects did not disappeared. After all, we gave them the notice about our move. I were not able to live in this apartment with our little baby. Because we were finding lots of insects every single day.Currently, they sent me the bill. At the bill, they are charging for rent( which we did not live), and also keeping my deposit. Manager saying we breach the contract. If we have to move we supposed to give them the notice earlier. We moved from this apartment because inside the apartment lots of insects. Instead of realizing their fault, still tryin to charge the bill.

STAY AWAY ! STAY AWAY ! I hate to write a bad review but I…read morecould not do this time for this apartment complex. There is nothing Luxury at all except their name. We were living almost 6 months with my 2 years old son and every single day we had an insects in the room. We called to the office not 3 times may be 10 times with videos and pictures no result and we though this is because of place where their property located, water, and we decided to look for another apartment and then we called to office to inform that we are going to leave so 30 days notice would be enough and lady who RENE said new in the office, she said thats fine and we decided to lease another apartment which is way better. Then we wanted to give the key back to office they said Ohh Sorry she was new thats why she did not put any notice on the file so who is fault is this ? Rene was acting so rude like she is on the top of the world. So then we left the key cleaned the house perfectly with no dents no even single dirt and trash but they charged us the whole deposit amount for cleaning and painting which is not true and it is lie 100%. We said thats fine but yesterday we received call from Collection saying that Natasha and Rene from that office is charging us almost $3100 dollars for us leaving the apartment without notice even though we did. Whats their excuse is we were supposed to inform them 60 days before we leave which was written in their contract with 20 pages which nobody has ability to read them. However, if their office told us that we had to give them 60 days we would have lived one more month and leave but nobody said that. We called to Renen after that, she became very nice lady and said ohh you guys will pay only 800 dollars which we were fine in somehow but Natasha who became another person who is on the top of world has given us to collection ?? what for what reason ?? because you have insects in your apartments and I have to keep my 2 years old son with it ??? I am definitely posting these reviews everywhere to show them who you guys are and definitely hiring attorney to handle this. This is not Luxury apartment , this is horrible apartment complex with bs office workers.

Signed a 15 month lease on a 3 bedroom, 2 bath apartment. Within the first month a family of five…read moremoved in above us and the fun was over. They didn't seem to care about the noise they made, nor the time they made it, often 12 to 1 in the morning. We introduced ourselves and kindly asked them to quite down at least during the property quite hours that were in the lease. They acted as if they were just unaware of the noise and would try to do better. This lasted 6 days and then it all started again. We went to the office and they wrote a letter to the tenants reminding them of the quite time. This had little to no effect on them. The noise they made sounded like they were throwing bowling balls at each other or maybe trying to become professional wrestlers. This was a constant thing. Banging, pounding, banging and more pounding. We asked them numerous times to please stop over the next year. We went to the office manager and requested another letter be sent. The office manager said that they could only send out a letter every six weeks to give the offenders a chance. This happened multiple times. After 6 months of this, we asked if we could break our lease and move out. The office told us we had not met our half way point of our lease and would have to pay 15,000 dollars to do so. We stayed and the neighbors got to continue doing anything they wanted. We finally had enough and paid the fee to break the lease (3000) and left. The office doesn't care about the good tenants who follow directions and are courteous to others. They only care that the bad tenants make their rent and they get paid. I would not live here again if they were to offer me any amount for of money.

Life has slowed down amidst the pandemic and people are turning more and more towards a homely life…read moreto spend more time with their families during these tough times. There couldn't be a more peaceful and relaxing place for us to live with our new puppy during this time or some other. This community is everything you'd need for an elite lifestyle. From their concierge to the fitness center, my husband and I love everything. I love the beautifully crafted wooden cabinets and the magnificent kitchen island. My husband and I cook together and it's so amazing to make delicious food in a gourmet kitchen! The lighting is just perfect around the house and we love love love the spacious patio! We love it all! We follow their facebook page for regular updates and particularly enjoy their posts. Recently, they had a table set up for dog parents to collect some treats for their furries and I thought it was a great idea! Their New year goodies and champagne setup was very cute! Their monthly newsletters are very informative and I love the swimming pool area. The maintenance is top-notch and very prompt. The management always reaches out after a maintenance call to check if everything was according to expectations. The community outdoors is maintained beautifully. The shrubs, trees, grass and pavements are all maintained quite well. We love walking around the community with our little puppy and she loves it too! One feature that's very noteworthy and probably never seen in any other apartment community is the presence of only one large trash compactor as compared to multiple overflowing trash cans. I love this because I don't like smelling trash while walking around. There's a wonderful trail all around the community and it's a great run or a walk when you want to experience the outdoors when not in the mood for hitting the gym especially during the pandemic. This is an amazing destination to call home and will be for a considerable amount of time. When it comes to quality, Price Brothers Management does not hold back and we are very happy residents of the Prairie Creek Apartments in the beautiful city of Lenexa.

Be careful moving out of a unit if you were there before the previous owner sold it. They will…read morecharge you for petty things that were already messed up when you moved in!! They will nickel and dime you in anyway possible, just so you don't get your deposit. Management is unprofessional and disrespectful. Good luck not getting screwed over! Beautiful place to live, but the management sucks. The website is terrible as well.

I am a resident of Prism's most newly acquired development, Woodland Townhomes and I am here to…read morewarn anyone considering living in ANY property owned by Prism to RUN! and never look back. In December 2024 we went from a wonderfully small family-owned company to this corporate company and the difference is indescribable. Under the previous owners, the property manager lived onsite with his family, they were always engaged with the community and did unique things like having a book library by the pool, and large community gatherings to get everyone together. His wife managed the pool and was constantly down there with their kids in the summer, their family was always friendly and engaged with the neighbors. The office door was ALWAYS open during business hours. Now the office door is constantly shut and now there's even a sign about how it's BY APPOINTMENT ONLY! Residents can't come in to talk without an appointment now! And don't even get me STARTED on the "snow removal contractors" they had after the big blizzard a few weeks ago... a bunch of people with shovels that only shoveled half the driveways in the neighborhood and left the other half completely buried until the snow melted. We used to be able to pay by check or money order, but now we have to pay through this ridiculous portal where we have to pay by debit card or credit card and WE THE RESIDENTS have to pay the service fees to use our cards on this poorly run portal system! We have to pay extra fees even though we didn't ask for this! People who have always paid on time are being told they didn't pay their rent and are being charged late fees for weeks! Now people are getting their lease renewals and RENT IS BEING JACKED UP 20%! ESSENTIALLY $300 INCREASE IN RENT. OR IF WE CHOOSE MONTH TO MONTH IT'S A $500 INCREASE! THIS IS ROBBERY! These townhomes used to be some of the most affordable in the area and now they're jacking up rent - oh and also adding pet rent which was NEVER charged under the old ownership! They're making it impossible to afford living here for longtime residents who have been here for a decade or more! Between the jacking up of the rates, the poor customer service by the new so-called "property manager", the ridiculously awful portal, good residents will be leaving in droves but Prism doesn't care because all they care about is making money. We are not people to them, we are disposable as long as they can fill the units with make their money. This transition between owners has been absolutely awful and many of us long time residents feel this way. The sense of community is GONE. The sense that we were safe and cared for is GONE. It's a tragic circumstance and we strongly advise any potential residents PLEASE go to the other townhome communities in Western Shawnee before you come here... IT IS NOT WORTH IT!

My husband and I have lived here for over five years. The maintenance man Dustin and Chris are…read morevery responsible no matter what needs fixing they get the job done in a timely matter also they have amazing technical experience. Because of them we love living at Kelly Reserve apartments.

I have not yet moved into Kelly Reserve Apartments; my lease begins next week. But the whole…read moreprocess of "leasing" has gone very smoothly. I have been working with Erika Simbeck since last year. She has been very helpful in addressing my questions, concerns, etc. She is very professional and friendly. I am looking forward to my move and having Erika and the rest of the staff behind my move.

I signed my lease a back in May to move in next month. The property is a smaller complex that is…read moreclearly well cared for. My leasing agent Beth was a huge selling point as she answered ALL my questions and wasn't pushy. I can not wait to move in!

Recently moved in, Scott and Dana are very helpfulread more

As a new resident to Wyndam Place in Shawnee, KS, my move-in experience was really great! Manager,…read moreMonica, is heartfelt caring and efficient. Hayden, takes care of building issues, is very much on top of taking care of resident's apartment needs. The residents have been so kind. I feel that I have moved into a family place. This is wonderful!

This apartment community is designed for 55 years or older. The residents are all amazing,…read moreMichelle Butler, the director is absolutely involved in helping the residents as much as possible, and it's amazing to see! I toured a 2 bedroom apartment! Spacious, laid out nicely, lovely place! 55 is just around the corner for me...and this place will definitely be considered!

Everything going good well at this point I'm totally satisfied with being a part of this program it…read moreseems like a beautiful fresh start for me.

Moved in a month ago and I love it! Great staff, great community, perfect location! Excited for the…read morepool to open in the spring:)

I called out Theresa on a lie that she told me about the property and then was told that the…read moreapartments are not a good fit for me. I called the property management company who then told me they get to manage leasing as they see fit. I then called the office and was told by Maria she'd be happy to help me, to call back next week, by next week Maria said the property is not a good fit and they don't need to give me a reason why they refuse to talk to me.

Absolutely loved living in these apartments. We lived in two different units over the course of…read morethree years. We made it a year in a one bedroom before upgrading to a one bedroom with a study. We only upgraded for the extra room and it had a concrete deck, which meant it was legal to use a grill. The office staff were nice, but sometimes bitchy. We had others complain to us more than we had complaints ourselves. Didn't have much need to ever talk to them aside from when they found the cat we were hiding. The maintenance staff were extremely nice and quick. We called in for stuff ranging from a broken dryer to water leaks/mold in the ceiling, and I can't recall it ever going past a day before they came out. The complex itself is made up of individual buildings of 12 units, all surrounded by trees. 6 units have a wooded view (which costs extra) and the other 6 face the parking lot. The top floor apartments have vaulted ceilings, which also cost extra. The complex is very well lit and feels secure. Most of the tenants seemed to be young professionals or med students. We had a police officer in our building and another in the building next to us. We received our deposit back after we moved to another unit and when we moved out of the complex. My wife even lit the counter on fire in the second unit, but I guess they didn't mind the burn marks. We even received our pet deposit back despite the fact that we didn't tell them we had a cat, and thus didn't pay pet rent for two years. The only complaint I can think of is that since it is a complex of young professionals and med students, there are a large number of douche bag tenants, but I can't blame Hillsborough for it. I would recommend a unit with a view of the pool for any lonely males in the Mission area. Complete skinfest in the summer.

Over priced, always security issues, always garage door issues, inside door fobs often don't…read morework...No access to speaking with higher level management - Price Brothers are as corrupt as they get. My car was broken into one week ago and reported to the property manager and I never heard any follow up. Currently, the garage door is non functioning for I believe the 14th time since I've lived here. Except now, they made one side door "exit only" so I can't get in the building through the garage, or through the side door. Only way through is through the main entrance or walking to the opposite side of the building.

Stayed in 2 bedroom, 2 1/2 Bath Apartment, it was fantastic. Completely furnished with these…read moreeexceptions, no hair dryer, needs water temperature turned up, softer pillows and better bath towels. Manee and Lindsey were so helpful and accommodating. They truly try to make your stay very comfortable and enjoyable. If I was running a company they would be someone I'd want working for me, truly dedicated and fully trained on customer service. You may think it's a little pricey but once you start adding in special fees at local Plaza Hotels it's a pretty good deal. Don't pass up a great deal not to mention indoor parking, 24 hour coffee bar, workout facility and a pool with outdoor cooking and entertainment amenities.