4th rental home My husband and I have stayed at on AMI. They all have pros and cons but this one has been ultimately a horrid experience. First off the sheets were really dirty upon arrival, cruddy, hairy, ear wax particles, bodily fluid stains, greasy comforter, and even a variety of bugs...the worst. Two of the main beds of a 4 bedroom home we couldn't utilize until the following night. The linen company came out and fixed it the next day so I was pleased with that, however then the bug problem. Two large different kinds of roaches inside (Has me worrying I need to fumigate my luggage before I go back home) and first time I've ever been bit up so bad on this island. Love bugs a nuisance, but there are millipedes, mosquitos, small silver bugs and bug bait in the utensil drawer. I know the other properties we stayed at sprayed regularly so we never experienced this before. Additionally we came from almost a week in Orlando with no big problems whatsoever or bites- this isn't just typical buggy Florida. There were ant hills all over the patio near pool my husband tried to wash away. The layout is perfect for us and has mostly positives, but the negatives are killing a trip we've been looking forward to for a long time. The dishes in the cabinets were dirty upon arrival, the rental company left us a gift of paper towels and dishwasher soap (how ironic) to wash the dishes someone else dirtied. There were towels in the dryer that again I had to fold and put away. Now I'm washing pillowcases I smashed bugs on. The curtains in the master shower are moldy. The floors were dirty upon arrival also, someone else's q tips on bathroom floor, rug by bed had not been vacuumed. Now the worst part is nobody has come to clean the pool. The pool is cloudy and dirty with lots of bugs and a nasty film floating on top. The rental company says it's cleaned every Thursday so that means we began with a dirty pool from other folks and it's just not even usable anymore. I'm pregnant and will not put my 4 year old in that pool. Other homes we booked have the pool cleaned twice a week and never had any issues with dirty pools. At first my husband and I loved the layout without knowing what our stay would entail and thought we'd want to come back again not anticipating these deal breakers, and we noticed the new management company jacked the rates up several hundred dollars prob to pay for their call center in Seattle. The Owner has not been able to solve these large issues quickly- they are too busy trying to find cheaper pest companies while we have to worry about killing mosquitos and cockroaches in or beds tonight and can't use the pool we payed for a week of. The other homes we have rented left instructions and helpful info, the days to expect the pool cleaner, how to turn on hot tub, etc., they left nothing, but just informed half way through our stay it's on some portal. We are so bummed! I wouldn't book another home with the management company as I would prefer a company that has an arrangement when something like this goes wrong they have an agreement with the owner to fix it under a certain amount without question! Anyone who is debating prices while someone's vacation is ruined is pretty awful. read more