Hi I sort of share this with my husband so it's not him doing a review of this!!! I've been to pine tree about 3 times the staff are friendy but the 1st time I had my eyebrows waxed they ripped some skin off, so haven't been back for waxing. 2nd time I went for 'fat treatment' and got hooked up to a machine that sends electical currents through your muscles, that was ok it didn't work though luckily I'd bought it on promotion. 3rd time I had been given a voucher for my 30th worth £30 unfornunately I didn't realise these had expiry dates on them so when I phoned up after the date I was given half the value of the voucher. some people might think that was mightily good of them and some people might just think they've taken £15 for nothing unfortunatley I'm the latter. I personally won't be going back, but my mum swears by them I think your experience just depends on your expectations. Hope this was helpful. read more