Worst customer service ever! They do not answer phones, return phone messages, nor do they return emails other than spitting out the same "blanket" email over and over again.
If I owned a business REGARDLESS OF CoVid19, and I stated on my website AND pre-recorded phone message, that orders would be filled and shipped in a certain time frame, I would: 1.) Abide by it OR 2.) Update the messages if I could not fulfill the time frame mentioned OR 3.) Send an email or phone message to existing customers of the delay. None of those things happened.
It took me opening a PAYPAL complaint to hear from them, which was within 5 minutes of doing that! Go figure! They obviously don't understand customer satisfaction...I thought giving a local company my business would be a good thing, but all I got was a headache! read more