Excessive black mold in the showers . !! Otherwise clean store and Nice employees ! Taco Bell is cool too But I really hate black mold read more

Pilot Travel Center - Black mold in showers - Gas Stations Near Me - Winona, Mississippi

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Convenient location right off interstate 55. This location has a Taco Bell restaurant attached to it That has a drive-thru. Staff was courteous, and the bathrooms were clean . read more

Don't come if u have pets. Outside trash doesn't get taken out and the amount of debris in the grasss is ridiculous. Walked my dog around the entire pilot and amazed at this truck stop. They don't pay for trash to be picked up. I wouldn't recommend pet owners to come here. read more

Pilot Travel Center - Trash!!! What pilot doesn't pick up after truckers and just lets trash in the grass? This one does. Can't even walk dogs. - Gas Stations Near Me - Winona, Mississippi

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I'll bring it one star up since last one over a year ago. the cans were clean when I came in surprisingly wasn't a hardly any dirt on the floor they're doing a lot better job must have got some better management too what they have to work with. taco Bell still 24 hours and the only problem still is hard to find Splenda people either steal it or they can't get it they can get all the other stuff and I've used splenda for 10 years which is why I keep a box in the truck when that happens when I want coffee and there is none. came in though this time I want some hot chocolate it was kind of low 40s rainy drizzly dreary so I thought let's just roll it here and get a cup get back out on the road and I noticed I had to give him a review here back in September of 2019 so decided to walk around the facility for a few seconds and browse and so there you go. it's improving at least from today what I see. read more

Pilot Travel Center - pilot uses the Hershey mix for their hot chocolate in the cappuccino machine it's actually quite tasty. - Gas Stations Near Me - Winona, Mississippi

Cashiers are apparently entitled, do not know how to pull up a truck number for fuel, so you have to walk back out to your truck. Too busy socializing with other cashiers to do their job. read more

Small pilot, decent amount of truck parking. Shower is small but it was clean water real hot. Has a Taco Bell for food.

Is there a clean public rest room in the entire state of Mississippi? If you're thinking that perhaps a travel center is a safe bet, you'll be disappointed with this place. The gas pumps work only so-so, the general condition of the entire site would be de described as "grimy" and of course the restrooms are nasty. read more

Great place to stop at and get coffee, cokes, snacks, gas, hot dogs, or just plain go to the bathroom. As in all Pilots, they have CBs and CB Accesories here. They are also top quality CBs too as they are used for big trucks. I personally recommend the brand name Cobra as that is what I have in my truck. In summary, if you travel a lot like I do, stop at any Pilot. You will be glad you did. read more

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Bathrooms were horrible. Worst Pilot I have been in a long time. I travel frequently and usually don't post unless exceptionally good or exceptionally bad read more

Showers were pretty clean but they were extremely small. The water goes in and out. It gets hot at times. The pressure is not all that, just okay. The gentlemen cleaning the showers was very nice, as he offered us extra towels. As for the store, it needs to be swept. If you are looking to do laundry, the laundry room is extremely small, only holding two washers and two dryers. As of 11/01/22, there is only one washer working. Other than that, there is Taco Bell inside. Didn't eat so idk how the food is.. read more

While trucking with my hubs. We stopped to shower and eat. The lady at the register said. Let me check... came back and said we have no clean showers. And no one to clean them. Wow really?!? Trash needs to been collected. Drinks sitting in dirty water instead of ice. Just a dirty looking place. Definitely needs new management. Had to give 1 star to add review. No stars from us. On to the next one read more

Like I said several times before customer service can make or break a place for me. whenever I first came in I noticed that there were some things that needed to be done around the store, but others were exceptional. All of the prices were comparable to any other store. The store was clean for the most part. Very well organized by staff, very well lit, the bathrooms were decent, it's conveniently located, and overall the customer service was excellent! I would recommend to anyone needing to stop for gas food or just a bit of conversation. Ayanna was my cahier and she let me know about savings and sales they had. She was amazing along with her college who helped her bag our items. When I first came in I was a little upset. But they laughed and joked with every single customer and it made me feel welcome and safe. All of the customers were just as happy as I was with coming to this store. Stay safe ladies. Thanks for a wonderful shopping experience. read more

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We do a lot of traveling and one thing I know is if we can find a Pilot/Flying J, we'll get a good place to stop with clean bathrooms. Not here. These were the grossest bathrooms I've seen in a Pilot and I've been to a lot of them all over the country. The toilets were dirty, the floors were filthy, and it smelled like it hadn't been cleaned in a day or two. I've had better stops at interstate rest areas. We must have been there around shift change at the attached Taco Bell because a bunch of employees came out together and proceeded to hang around the parking lot, sitting on cars that I hope belonged to them, and yelling at each other. This was happening right in front too, not like in back or on the side. So if those were their cars, they were taking up most the parking in front of the store. We won't stop here again. read more

Their coffee selection is really awesome! There were a bunch of choices, a lol of cool creamers and latte machines. Honestly I wanted to try everything, so I mixed a bunch of things up and came up with the best coffee I've ever made. Super fun and awesome! read more

Pilot Travel Center - Gas Stations Near Me - Winona, Mississippi

We stopped here for gas and our card was hacked within minutes. They tried to charge $500 twice but our bank declined the transactions. Pay cash or don't bother to stop here. read more

Nice clean bathrooms is always a plus. Typical gas station amenities with a Taco Bell attached. We grabbed some drinks. Great hot drink station with coffee, tea, hot chocolate (they had twix and M&M flavors!) and another station for sugar and cream. The lady at the register was very cheerful. We decided to grab some breakfast to go and headed over to Taco Bell. The girl on the register was nice, rest of staff not so helpful. There was one girl on the line making food while the rest of the staff just stood around while there were three of us in the store waiting for food, and at least one in the drivethru. Not very efficient but food made it out at a decent time. read more

Clean and inviting. The only strays I saw were the four legged variety. Theres a Taco Bell inside and despite being really busy, it was clean. The shower was huge and nice, with a bench, but why on eath is the soap dispenser mounted over 5'6" high on the wall, and in a handicapped shower to boot? Lol. Nice place. read more

I always look for a pilot or a Flying j when I need fuel. Their Pilot app is really helpful when traveling around the country. I also enjoy getting my 3 cent discount on fuel. The inside is always clean and well stocked with snacks and drinks at reasonable prices. The rest rooms are also usually clean and it appears that they are taking the extra step at most of their locations to ensure that this is true. I also like the free coffee I get as a frequent fueler when I fill up. The coffee is always consistently fresh, hot and delicious. read more

This place could be a gold mine with the right eager employees and management. 2 cashiers and 1 manager on truck day ? Cashiers can't multitask and reach in those totes on the floor blocking isles and get the product out? Oh, I see thier feet are glued to the floor in front of the registers with no customers in line giving me the excuse " we are the only two here", then out comes a manager in slow motion b'sing with them. Employees learn from example ?.... silly me ! The store is out of product in many areas and those areas should take priority and be filled already. Go ahead and review the cameras take on this and let me know the last time the coffee counters were wiped down... read more

Dirty restrooms. My husband told a lady that was sleeping that the restroom needed attention. She walked behind the counter and told the other workers/customers "that man said the bathroom is nasty!", and they all cackled out laughing. I'm through this area a lot, and I won't be stopping here again. Gas was also 10 cents higher per gallon than a few minutes down the road. read more

Clean restrooms + good coffee = Quality pit stop.

Extremely rude customer service by manager when trying to deal with a credit card being declined for being out of state. If he just would have been patient ... called got it worked out and my purchase made but not until after he made me out to be a criminal. read more

I use nothing but PilotFlying J travel centers when I travel. This one on October 6 of this year was pretty bad. First all the pumps were taken but some were not needing fuel but parking to go inside. Second a customer let his dog deficate and urinate right smack dap in the walkway where customers go inside to shop without cleaning it up. After I finished pumping my fuel I parked and went inside and mentioned said above incident to the counter but nothing was done. The restrooms were filthy, someone evidentially doesn't know how to use the toilet correctly and my wife & daughter said the women's bathroom was also filthy. The coffee bar was so nasty we didn't bother to get any coffee and the food items looked as if it had not been cleaned in a while. I understand busy but this place looked it was suffering from neglect a while. I fully recommend Pilot/Flying J travel center however Corporate needs to address this. I hope this was an isolated incident. By far PilotFlying J has the best fuel my Jeep burns. I don't normally do a review but this needs attention read more

I don't usually have a problem with Pilot's or Flying J's, but this one really made my blood boil. After being unable to secure a load for the weekend, I ended up staying at the Winona MS location for two nights. (I drive nights) On Friday night around 7 I went in to use the bathroom, and it was completely littered, and a piece of toilet paper was stuck on the back of one of the toilet bowls, on the inside where the flush couldn't reach it. There were receipts, garbage and toilet paper all over the floor, and the counters hadn't been wiped for hours. I went in around 5 am the next morning to use the restroom, and it had not been cleaned. The same piece of toilet paper was stuck, the same receipts on the floor, and the trash cans were completely full. The store was not busy at this time, and the employees seemed only to be doing light work. I complained to one of the staff members, and they told me they would get to it right away. Around 9 am the same morning, I went back in, and again, I saw the same receipts on the floor and the same piece of toilet paper on the back of the toilet bowl. This was not ok with me. I complained again, this time to a different member of the staff. I also put in a formal complaint with Pilot. The next morning, I needed a piece of mail sent off to my company. I have always been able to ask an employee member to put my letters in with their mail, and they have always done so, no matter what chain it was. This one told me that they didn't do that here, and that they had a mailbox on the side of the road I could drop it in. I thought they meant an actual mail drop, but when I went out there, it was a regular mailbox. I thought they must be joking since it is a federal crime to enter any mailbox besides your own. Hoping that was what this mailbox was designated for, I opened it to place my letter inside, but saw the stores incoming mail in the box. I decided it would be better not to try to mail my letter off here, because I didn't trust the staff to make sure it was sent off, as it is a very important letter. Every time I go in the store, I have to wait at the counter for someone to finally come out of the back and help me, sometimes for several minutes. The store has also been poorly stocked for this weekend, and I do not feel that the night staff are doing their jobs properly, but rather going through the motions to make it seem they are busy. This is not appropriate work ethic. I can get past the whole mail thing, maybe someone complained about a letter not being sent or something so that they don't want to do it anymore, but I cannot get past the uncleanliness and poor service. After my co-driver and I took a shower last night, by 5 am, those showers still had not been cleaned. The doors stood wide open as we had left them, and my towels hung exactly the way I had left them. I will not be returning to this Pilot again, no matter where I am if I am forced to sit again. Like I said before, I have never had much of a problem with Pilots or Flying J's, but this store was ridiculous. If your experience is better than mine, then I consider you very lucky. read more

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Bathrooms are not clean, shower stalls obviously not attended to since there was mold in places. Extremely frustrating when you have no receipt paper at the gas pumps and have to wait in line to get a print out ... with one cashier in the entire store. Been here twice in just a 2 week span, same store each time. Will make conscience effort to stop at a different location. read more

Just had a seven layer burrito that fit my vegetarian diet plan. It rocked! Price was right, convenient, and super friendly lady at the counter. Got gas and purchased a couple of candy bars at the Pilot station. Just what I wanted and marvelous customer service! Bathroom was clean, too. read more