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    Pikeville Commons

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    3 years ago

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    Village Green Management

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    Capitol City Movers

    Capitol City Movers

    (6 reviews)

    I don't always leave reviews on Yelp or other sites, but I felt like it had to be done. On some…read morewebsites, their reviews noted how they scheduled appointments but never showed up. The owner responded to several of those with excuses about computer issues or whatnot. I figured those were isolated incidents. My first clue something was wrong with this company should have been when I called and called and called trying to reach them. I left several voicemails but did not receive a call back. It took more than twenty times (over three days) to contact about an upcoming move. When I finally got in touch with someone, he was pretty friendly. He moved things around to get me in on short notice. I told him I needed it done by Wednesday at the latest (this was on a Sunday). He got me in. No problem he said. He told me the guys would meet me at 9am at the storage unit. I tried calling SIX times the night before to just confirm it. No answer. Trying to have some faith, I got up the next morning and went to wait for them just in case they showed up. While I waited, I called more than 10 times. No answer. I left voice mail after voice mail. Nothing. I waited for over an hour and realized they definitely were not coming. I finally had to just rent a UHaul and move a three bedroom home by myself. I had no other choice. I have no idea how these people run a business when they fail to do even something as simple as check voicemail. It's bad enough to ignore potential business. But when you have CURRENT customers who are trying to reach you, it's probably important to contact them and see what is going on. What really irritated me was that the guy called me at around 5 that same day and tried to pretend like he had originally scheduled it for Thursday rather than Wednesday. I reminded him how I said I needed it no later than Wednesday. My wife was with me when I called and she had written down Wednesday. The truth is they just messed up and then tried to make me think the mistake was MINE. Terrible company. Ridiculous business model. Whatever you do, please pay attention to all the negative reviews on ALL of the sites. Note how several people have been stood up or ghosted after setting up a move with these people. Save yourself massive headaches and just go with ANYONE else. Seriously.

    We rented a Uhaul for our move from Chicago to Kentucky. Capitol City movers came out to Hazard to…read morehelp us unload the truck. The movers, Larry and William, quickly and carefully moved everything into our apartment and even made sure everything was in the correct room. More than that they were so funny I would have to say they were the highlight of our move! I'm so glad we called. Capitol City Movers will be our first choice next time we need to move.

    Pikeville Commons - apartments - Updated May 2026

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