Not your neighborhood friendly nursery. Took my plants there for repotting thinking I would get the type of specialized care of a smaller nursery. Big mistake!! Went in for one plant that had flying insects for help getting it under control and for repotting. Guess what--they put that plant with the healthy bird of paradise so now the bird has an infestation. Bought a new pot from Pike with holes that have to be drilled out of the bottom and even bought the saucer to go along with it. Guess what --they never drilled out the holes so now the plant is sitting in water that can't drain with a saucer that is useless for catching water. Terrible service!! read more

whats not to like? I came in in the middle of the day on a sweltering hot day and it was nice and breezy...not cold or anything, but i could certainly shop for plants in this atmosphere. Everything was immaculate and well laid out and the service was excellent! Very helpful, all smiles although they didn't have what I wanted...(a scented germanium). I also love the way they have complimentary coffee and bottled waters! They do seem to be a bit more pricey than other nurseries but I also know them to have good sales as well. read more

The selection and the staff are what separates this chain of nurseries from the garden centers of the big box home improvement stores. Pike is a good choice when you're looking for some new plants for your house or for something a little different for your yard. The staff here knows a ton about their inventory and can talk to you for a long time about what you need for your garden or yard. Even the guys who are busy unloading and moving new plants and trees seem to have a good handle on where everything is located or at the very least who to talk to to get some help. It's almost always busy at this Pike location, so there can be a bit of a traffic jam in the parking lot at times. I wish there was more parking due to how busy it gets, but the store itself is great. read more

Steven Marshall what can I say? Welcome to the Southside! I'm overly impressed by the level of service I received as I planned to install sone privacy shrubs and trees for my backyard. You were very attentive and addressed my needs. And....the life time guarantee on the trees? I'm sold! Steven came from Toco Hills and moved down south to PTC. Welcome Steven! read more

I love this store. They always have everything I need, the staff are knowledgeable and available to help. Exception service and products - avoid Lowe's and Home Depot and shop at this fabulous store. read more

Just used Pike's delivery service today and could NOT have been more pleased with the VIP A+++++ service that I received from Christina-Laurin! I had several requests and she put together bespoke planters for me, was in constant contact and was such a JOY to work with! Thanks SO MUCH Pike's - keep up the AMAZING work and thank you Christina-Laurin!!! read more

Curbside delivery option is excellent. I emailed the store my wants and received a call the next day. Maridee (spelling?) just needed the colors I preferred and the size pots I had and she hooked me up perfectly. Thank you so much. read more

Still the best nursery around. Incredibly friendly, helpful and knowledgeable associates throughout the property from the guys helping to load cars in the parking lot and keeping the shopping carts at bay to the plant specialists inside who never make you feel foolish for asking amateur gardener type questions to the fast and accurate check out folks. Beautiful plants and all trees and shrubs come with a guarantee! Amazing and wonderful as I need this!! read more

My wife and I stopped by Pikes the other day to buy flowers for two planters on our porch. We were both equally clueless on where to start, what to pick and how to create an arrangement. Thankfully, a helpful employee connected us with Debbie. Saying that Debbie is helpful and takes pride in her job is an understatement. She was extremely knowledgeable and creative in assisting us in picking out various flowers for our planter. Great experience. We highly recommend Pikes and thank Debbie for her help. read more

I know nothing about plants, flowers or trees. But the employees here are extremely helpful

I've come in here a few times this year, and all the employees are always so helpful. I'm new to the gardening scene, and they've always answered my questions and provided sound advice. I will continue to be a frequent shopper. read more

This store has the nicest and most helpful employees. Great customer service and a great selection of plants. They make it so fun and pleasant I can't wait to come back!!! read more

DO NOT BUY FROM THIS PIKES! I bought an indoor tree from these guys for $299 & was told that trees were guaranteed for life. Not only did the tree die (unlike the other two that I bought from Home Depot for $100 less each that are identical to the Pikes one) but this tree infested my house with flies that required pest control people to come out 3 times. My apartment ended up having to be fogged & I couldn't even sleep there for the night. The assistant manager, Steven, was useless. Pretty much all he did was tell me that THE LIFETIME GUARANTEE IS ONLY FOR CERTAIN TREES - tropicals not being one of them. STAY AWAY FROM HERE UNLESS YOU LIKE BUGS & WANT TO HAVE YOUR HOUSE FOGGED! read more

So disappointed at our last visit! We get all of our plants, flowers and many gifts at the Roswell Road Pike and have always had a wonderful experience. Last night we stopped by to get our Christmas tree and ran into the Grinch! We looked at several trees and asked our older kids to look as well. Many employees greeted us on the way in. Unfortunately, the employee in the tree area was not feeling so friendly. She asked the kids not to touch the trees and seemed irritated when my husband moved one towards the lighted area. It was 30 minutes before closing and she asked us if we were buying one or not. She was so rude, I thought it was a joke. Our cashier couldn't have been friendlier and thanked us for coming. Head to Lindbergh Pike next time and avoid the one grouchy employee! read more

My wife and I went this weekend to pick out some outdoor potted plants for our house. We were very happy with the customer assistance, their experts help pick out the potted garden for us. They had a great selection and the help we needed. read more

Non-existent customer service. Have been there 4 times and every time I had to beg for help and even then it was given quite grudgingly. I'd rather go someplace that charges half the money but is happy to have it. read more

They took forever to load the pine straw in my car, the line at the register was ridiculous, and over priced as well. I have been coming to Pikes for years. I feel like it gets worse and worse by the season. Despite this, they have a great selection of fertilizer as well as different types of flowers. I think new management would definitely help. If you come to this place, be prepared to pay inflated prices, and deal with long waits. read more