Excellent care, family physician care with the flexibility, extended hours of an urgent care, walk…read morein facility.
My family and I have been going to the Bloomfield and Northville) facilities for over 3 years. The physicians in charge, Dr Kesliker and Sookasikon exemplify the attentive, holistic care of the patient in the time they take with the patient.
If you are a regular patient, the difference shows in how the husband-wife team of lead physicians consistently connect up the dots & history, over and above the charts and the prescriptions, paying attention to emotional health, what's going on in school with the kids, etc.
Dr Kesliker did not hesitate to make time for telehealth checkup, primary care appointments for my son when he went out of state for college.
They are very supportive in helping connect family members with specialists (whether it be for physical medicine, physio therapy or therapy) ; many a time I have seen Dr K make calls to insurance on behalf of patients to support insurance claims or to explain the need for a procedure, taking up significant bits of his time, on repeated calls to explain to insurance why a test needs to be done or to be available to explain to a specialist a situation.
Our experience has been that all the physicians, nurse practitioners and staff at both Northville & Bloomfield sites are very patient-centered, customer-oriented, and responsive. Follow up calls are a regular feature of every visit, to go over test results and other material, including Covid test results.
Emcura also has the fastest, most responsive Covid testing my family has seen in the last 18 months; we have been there for testing 7-8 times for one of the family members.
Insurance flexibility -- they are flexible, I have had changes in insurance and Emcura, Dr Kesliker's group have been flexible to take on new insurance carriers.
When there are good service providers in our community, I feel one should take time to communicate this, particularly for critical functions like healthcare. I am happy to say my experience with Emcura Medical is excellent, for urgent care and family physician care.
Thank you to the team at Emcura