Bob came out in June, to see why my air conditioning wasn't working. All he did was uncover 2…read morevents, took a look at the HVAC, took pictures of the whole house, without my permission (against the law), claimed the dog tried to bite him, and left. He was dismissive, abrasive, surly, and downright obnoxious, rude, and mean. He was here less than an hour. He just sent my landlord a bill (more than 3 months later), for over $500. He claimed that the pipes were frozen, even though I never touched the thermostat, and it was set at 72.* When I first moved in, my landlord called him to unplug the toilet, and he told them that someone had poured kitty litter down the
toilet, which of course, I denied. Of course, they blamed me, even though that was something I never do, and, having owned my own house before, know not ever to do. They still made me pay for it. Personally, I think Staley was making up a story, to justify charging more.
I hired my own plumber when my lower level flooded a few months ago. He spent nearly 2 full days working on it, and charged me less than $200. He said the bathroom sink had a faulty part, went to the hardware store, bought, and installed, a new one.
I think my landlord must have some kind of "arrangement" with Bob Staley.
