I used to go to Piedmont Endocrinology and see Dr Barber. He is an excellent doctor. I called to ask a few questions since I haven't been in there for a while. The woman (Judy) who answered my call was very rude and cut my conversation off, before I had time to finish. Judy, don't know you, but you are in the wrong profession. You just told me all I needed to know from just the first phone call. read more

I called to make an appointment after my Dr. sent in a referral. I told the receptionist the referral was for Dr. Barber. She stated that I could not make an appointment because my Dr. did not list a diagnosis. I explained that I had type 2 diabetes and that I had passing out spells. She said they do not treat type 2 diabetes. I told her the other symptoms that I was having and she refused to make me an appointment, even though my Dr. referred me. My Dr. stated she wanted me to see an Endocrinologist due to my symptoms. The person that answered the phone refused to make me an appointment. She was very RUDE. Hey, you hateful receptionist, if I had a diagnosis, I wouldn't need to see an Endocrinologist. read more

I am appalled and utterly disgusted by the deplorable treatment I received at Piedmont Endocrinology in Hickory, NC. The level of incompetence and apathy displayed by this establishment is beyond belief. From the moment I called to confirm my appointment, it became painfully clear that the staff at Piedmont Endocrinology lacks any sense of professionalism, courtesy, or basic empathy for their patients. When I called to confirm my appointment, I was already met with a hostile attitude. Shockingly, I was informed that I had supposedly canceled my appointment in September during a call that never even took place. It is a blatant fabrication on the part of Piedmont Endocrinology to cover their own mistake of reaching out to the incorrect number. Rather than acknowledging their error, they chose to shift blame and refused to take any responsibility. What followed was truly astonishing. Instead of rectifying their mistake, the staff at Piedmont Endocrinology went a step further and banned me from their office. This heinous behavior demonstrates that their priority lies in protecting their own ego rather than providing the care and service their patients deserve. It is utterly unacceptable for any medical establishment to treat patients in such a heartless manner. It is evident that Piedmont Endocrinology is a place where patients are not regarded as human beings in need of care and compassion, but rather as inconveniences to be brushed aside. Their callous treatment of patients is indicative of a deeply rooted culture of indifference and disregard for the fundamental principles of medical ethics. I strongly advise anyone seeking endocrinology services to avoid Piedmont Endocrinology in Hickory, NC at all costs. This establishment has proven, through their appalling treatment and lack of accountability, that they are unfit to provide the care and support that patients require. Choose a medical practice that values its patients, even if it means driving a little further. #PiedmontEndocrinology #medicalpractice #endocrinology #healthcare #medicalcare #patientcare #doctorsoffice #endocrinologist #hormonalhealth #healthandwellness #healthyliving #thyroidhealth #diabetesmanagement #hormonalimbalance #medicalspecialist #specializedcare #medicalfield #healthprofessionals @PiedmontEndocrinology @endocrinologist @thyroidhealth @diabetesmanagement @hormonalhealth #americanthyroidassociation medicalmalpractice #patientrights #healthcareproviderresponsibility #medicalnegligence #doctorerrors #malpracticelaw #medicalmisconduct #patientadvocacy #medicalerrors #medicallawsuit #malpracticesettlement @ISCD @endocrinesociety @aace read more

Scheduled an appointment for a family member. When we arrived my family was told they didn't have an appointment. The check in lady was rude & argumentative, but finally admitted she had not put the appointment in the computer. Her fault, not ours. She told us to come back 2 hours later. read more

Extremely rude office staff including the manager. The label you at the office, and believe that the patient is being rude for asking basic questions about their health and needs being taken care of. read more