Fast response to our call on Memorial Day. Professional attitude and very through. You will not be…read moredisappointed!

Alex from Rainbow came to discuss mitigating urine in our carpet. We have an upscale weekly rental…read moreand urine and it's odor is not acceptable. Alex was very professional, explaining all the steps needed to get rid of the smell. He pulled up my carpet, replaced the pad, treated, sealed the sub floor, and cleaned. Voila! Carpet clean and odor gone. I believe I now have a long term satisfactory solution. He treated my flooring right down to the subfloor. I'm so happy I called Rainbow. Update: Three weeks later, smelling clean and fresh, like it never happened!

Carpet was never professionally cleaned over 19 years following installation. Always done myself…read morewith Bissell product. We were very pleased with McLoughlin results. Looks better than anytime I had ever done it. Would use again for sure.

Very reasonable and did a wonderful job. Had a room with some stains & pet urine damage. they got…read morethe smell out and removed all the stains. The carpet look almost brand new.

All Star certainly lives up to its name! Our carpet is about 15 years old and looked nearly like…read morenew when they were finished! Professional and friendly people from the first phone to schedule, on time arrival, timely finish, and neat and clean exit! My neighbors recommended All Star and we are all very pleased with their service!

If I could give this company an additional five stars I would. I randomly called on this company…read moredue to disappointment from other companies I've worked with in the past. I have a pension for quality customer service and this company did not disappoint. Impeccable service from scheduling to job completion. Whole house carpet cleaning was flawless. We thought we'd give All Star the opportunity to rescue our floors and help us save on the potential expense of replacing ALL carpeting. The carpets have taken much abuse over the years from kids, dogs, large family gatherings and lake water. Brian took the time and effort to ensure the best possible outcome and the carpet's came out far better than expected. I highly recommend this company and look forward to working with them in the future. Like service used to be. Remember those days? Thank you All Star for your integrity and service.

Hired Certified Restoration & Squeaky Peak last spring to clean my fence, and it turned out…read morebeautifully! Great service by the gentlemen cleaning, and they brought years of grime off the fence to make it look brand new! Very happy with my service from them, definitely recommend them and will go to them for any other cleaning needs! Very happy with the service provided!

We hired Certified Restoration after a leaky dishwasher ruined all of our flooring. They came out…read moreand told us that they would be a mediator for us for our insurance company and that they would take care of the ruined flooring. They also told us the would help us coordinate all of the repairs needed with our insurance company. When Certified Restoration came out to our house to remove the flooring they damaged a closet door and poked a hole in the ceiling of our garage. The damaged door was noticed immediately and pointed out to them. Photos of the damage were taken as well. However, the ceiling in the garage was not noticed until the next day. When we asked what would be done about the damage to the house, they told us that they didn't damage anything. They did finally admit to damaging the door and offered to fix it, but they refused to fix the hole in my garage ceiling. After they had gathered their equipment, they told us they would be in touch with us in the next few days regarding next steps. After we failed to here back from Certified Restoration, we actually got in touch with the flooring people ourselves. After a week or so of working with the flooring people and the insurance company ourselves, we finally contacted them about our damage door to determine what they planned to do about it. Larry finally reached out to us and told us that they didn't break anything, and refused to fix our door until we provided them with the photographic evidence of their damage. Larry's solution to his company's error was that we fix the damage ourselves (an expense of $600.00) and he would waive the $250.00 visit fee. This is a fee that he claimed the insurance company didn't cover (they did cover it). Obviously we declined this offer. Larry took the door with him and said he would fix it and bring it back. We didn't hear from him for over a week. When Larry finally returned the door to us he was extremely rude to my husband, used foul language towards my husband and implied that he was a liar. He told him that our home was crappy and all of our belongings were crappy and that's why the door broke. He then brought up the $250 visit fee again. I asked if he had run it through the insurance company and to provide me with their denial, because he had told my husband that he had ran it. He then told me that my "husband says a lot of things." I eventually had to go to my insurance company myself to find out that it was denied because he had coded it incorrectly. I am now finished with this company, and they have been paid in full. I want to warn others of what they are getting into.

Our carpets look great after having Stanley Steamer come in. The pricing was reasonable and and…read morethey were transparent about the price for each room. No hard sell techniques just information about their services. Austin and Bryan were respectful and efficient and did a great job! We are very pleased with the results. We will definitely be using them in the future.

On August 10, 2020 we had our carpets and upholstery cleaned by Stanley Steemer Bellevue Carpet…read moreCleaners. Jason and his crew did an outstanding job. He called to report what he had done and how he treated soiled areas. Spots were gone that had been there for years, even after other companies had cleaned. When scheduling this job, Sabrina worked her magic to get a date we wanted and coupled us with other jobs on Kelleys Island so we could split ferry boat fees. This company is all-around A+++.