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Physicians' Primary Care

1.0 (5 reviews)
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MacKoul Pediatrics-Cape Coral

MacKoul Pediatrics-Cape Coral

2.7(16 reviews)
0.9 mi

Terrible, terrible and more terrible!! Stay so far away from this place. Unprofessional staff and…read moreplain NASTY!! Interesting they use to give the COVID shot out and now they don't. I wonder how many of your patients have problems now? Who gives an experimental vaccine when children have over 99 percent recovery from COVID?? How many of your patients have myocarditis because the most recent study it was ONLY the Covid vaxxed children that had myocarditis.

While the doctors have great reviews and have been recommended by lots of local moms, it took us…read morenearly 2 months from contacting them to even get an appointment for my 2 year old actually scheduled. Not the first available appointment. They ask for paperwork to be filled out before you can even schedule, you send it back, and then hear nothing. I called multiple times, and each time they said we could not schedule because we were missing something. So why didn't you mention that the last time we called? She said she also needed to request his old records. So we would fix it, hear nothing, call back, and they would ask for the same paperwork to be filled out. We would have to fight to keep them on the phone and look harder for our paperwork in their emails that we had already sent. So the front office is not being very proactive on updating paperwork or combining patient records. I finally made them stay on the phone with me and lo and behold, they indeed had all our paperwork that we sent several times! Seems unorganized. I asked if we could PLEASE schedule an appointment now and she let me know she couldn't until she requested his records. WHAT?! She still hadn't requested them. after SEVERAL weeks. She ensured us when she got them she would reach out to schedule. So we had to wait again. After a week of hearing nothing, I called back only to receive attitude to FINALLY get an appointment. Wow. Hopefully the experience at the actual appointment is worth it!

Island Coast Pediatrics - Cape Coral

Island Coast Pediatrics - Cape Coral

2.3(12 reviews)
2.0 mi

The office staff here are absolutely the worst !!! Have the worst attitude and service I have ever…read moreexperienced !! We are switching doctors offices!! And on top of having a bad attitude it takes over a week and a half to get a doctors note!

I have noticed that a lot of these reviews are old... but I've noticed a HUGE shift in the past 6…read moreyears we've been with them. At first support staff was fantastic but office admin was rough. Now office admin has completely changed, and have become some of the most helpful people in my day. They've added tech like the website portal and the text line that have made it much easier to communicate with them when I can't (or don't want to - let's face it I'm a millenial) to pick up a phone. We have appts often since my kids are neurodivergent and require check-ins every quarter, and they are always on top of it. While not all doctors are my favorite, Dr. Seitz (who recently retired) was incredible and Dr. Quinn has been my favorite yet. Not only does she listen to us parents, but she listens to the kids and interracts with them in a genuine and authentic way. She offers so many resources to help us along the way, and she also offers telemed when we're oding medicine updates and may not need to be in person (which we love because it helps us not catch something from anyone visiting a doctor for sickness!) Thanks Island Coast staff and Dr. Quinn - we appreciate you!

Physicians' Primary Care - pediatricians - Updated May 2026

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