I've came here twice in the last month. Two times for my baby and one time for myself. The first time we seen a women and she was amazing with my baby girl and the second time we seen Doug Blazer and he was great as well. Shout out also to the nurses, you guys have been amazing with my baby!! read more

When calling this facility you get automated responses. That's nothing new, but when finally getting to a representative, the question asked was never answered. We counted 7 times where he said the doctor would have to assess and diagnose the situation before blah blah blah blah blah. We told them it was an impacted bowel and what we had done. We described the situation as a 'crowning head' ready to give birth. We wasted 3 hours going over to the facility only to find out that no, they would not be able to help us with the situation and that we needed to go to the ER. It involved an elderly man with a bowel impaction. If Only They would have answered the question as to whether or not they had the equipment and could handle such a thing in office. That's all we wanted to know. We found out when we went through this entire process with a very glitchy check-in system online that made you repeat information up to five times that no, they had no way to relieve him. read more

When I was here the Danesha receptionist was very rude and argumentative when I came in at 2:50 8/23. She told me the payment I made in the parking lot $165 was never made. Even though I did. I told her I could get the confirmation code and transaction id which she denied. She rolled her eyes and called her manager to ask for help. As soon as she got off the phone she didn't even respond or acknowledge me and she started to help the next person in line. She was raising her voice and not trained at all in customer service at all. Very rude do not recommend this location. read more

We are from out of town and needed to utilize this urgent care. I am giving 5 stars based on the CARE we received. Covid has messed up everything and not receiving a smile, having a greeter who doesn't do a very good job of welcoming or having to wait in your car for services (40 mins) are all inconveniences that have become commonplace and not optimal, but Andrea, MA and Doug Blazer, PA were both great! Both listened and spent the time to try to figure out our issues! That is what matters to me...getting the care/diagnosis! Thanks guys! read more

Horrible!! Every time we go they are stuck on making money on Covid testing. Not a real doctor in site to do the job of looking at symptoms and diagnosing. "Follow up with primary care" well if I could have gotten in I wouldn't be at a walk-in clinic. Filthy place with no good doctors! Took two tests the doctor didn't step foot back in the room. If it can wait go to your primary doctor, I don't recommend stepping one foot into this place! read more

I felt very rushed by the nurse and the bathroom was so run down, not even a sink! I was already feeling a lot of stress just going to the doctor because of my work and he had no sympathy for my situation after just looking at me and said I probably have an ovarian cyst. Didn't care to ask further questions or do a physical examination and brought religion and how horrible his coworkers were. Like I even told the nurse that I was very stressed. How could you take care of others when you have no passion or effort? Everyone there just seems so miserable. And I saw another paitent walk out just so upset as well. read more

Horrible customer service here would never recommend this place to anyone. Registered online for appointment but still had to wait over an hour. The rudest medical staff I've ever met. read more

The nurse sent my prescription to the wrong pharmacy. This pharmacy closed two hours earlier than the one I requested so I was unable to pick up my prescription. read more

Absolutely awful. Left me sitting in their waiting room all alone- no one at the front desk- while they took an extended lunch. Let the phone ring multiple times without coming out to pick up. No one screening at the front door during their lunch either. Multiple HIPPA violations at the front desk. All I came in for was a couple booster shots and it took far too long. Go anywhere but here. read more

A 75 dollar physical, an appointment at 11:30 and now it is almost 12:30 still waiting. this is terrible and they let so many people go in front of me read more

Had an ingrown toenail that was bothering me for about a month, come in to get it taken care of last night and the doctor that was working on me was horrible, didn't wait for the numbing to kick in and I FELT EVERYTHING. I was groaning in pain and all this guy could do was look at me as if I'm stupid yet he was in the wrong, all probably cause he wanted to leave on time. If your patient isn't more important then you shouldn't be a doctor. Never going back to this place AGAIN. read more

I made two appointments online at the same time, one for myself and one for my son for completely different reasons. There was hardly any wait from entering to leaving. The Tech and the Doctor were both very nice. We both got quickly diagnosed and were able to get our prescriptions filled at the office, which was nice. The only reason I am not giving five stars is because it is pricey. My son's appointment was $155 and mine was $210. Our prescriptions were $15 and $20, which isn't too bad, but the cost of the visits is on the high side. It still beats going to Swedish American where they price gouge you if you're self pay. I would definitely go here again. read more

I waited for 30min in the waiting room with a headache while the clerk behind the counter LOUDLY chatted it up with a patient she knew. Once the patient went to see the doctor the clerk actually looked at my papers and realized they can't treat me. read more

I've been here three times and can't say enough good stuff about this place. The wait time wasn't long, considering it is walk-in primarily, and the doctors, nurses and reception staff are all terrific ! read more

I had a health question and I needed an antibiotic. I knew what was wrong. Just needed to speak with a MD to get a script. It was on a Sunday and I expected to pay a premimum. But when I got the bill it was $432.00 . No one told me it would be that much the prices were not posted. I felt it was a rip off. Be warned they will rob you and it takes for ever in the waiting room!!! read more

The East State Street location is much better. Came here for my grandson's 6th grade physical. The receptionist and the entire staff was a bit cold and not as patient friendly as I am used to having at the State St location. I just relocated from out of state and the State St location is providing me a certain service until I get established with a doctor. I asked this location if they could provide the same service today, and the receptionist rudely said "no, and the other office doesn't provide that service either" and tried arguing to me about it. Only reason we came to this office is that Middle School requires T-Dapp injections and State did not have the injections, this facility did. read more

Was at this location week of 10/24/16. They were happy to help and nice at first. Then the follow up was atrocious. The staff was rude condescending and would not let me get a word in edgewise. Especially the office manager. This woman has no right to be in customer service! I will never return to this business! read more

The staff at this facility were friendly and helpful, from the receptionist to the nurses and doctors.

Physicians Immediate Care on Riverside always gives excellent service. The staff is professional, polite and caring. You are in and out quickly along with a correct diagnosis and treatment. read more

There's no point in reserving a time because they don't stick to it. If walk ins are there before you arrive for your reserved time, they're seen first. Also was told by the Sandy Hollow location when I went for a follow up, I couldn't be seen because of a balance due. They said they emailed me bills and informed me on my last visit of the balance due and I couldn't be seen again until it was paid. Both statements are untrue. I won't go back and won't recommend them to anyone. read more