SCAM**** PBS Anesthesia \ PBS Collections preys on patients by demanding a "Security Deposit" just before your procedure. Other reviews state regardless of your deductible being met for the year or not, they still demand a deposit. Others who have paid say they have a hard time getting refunds. Simply, this company errors on the side of taking advantage of patients anxiety over a surgical procedure. People just "pony up" the fees in fear of an Anesthesiologist not showing up for their long awaited surgery day. Again, with all of the reviews, headaches, threats, and borderline unethical treatment of patience and their families, this company should be investigated for Kidnap, Ransom, and Extortion Services while holding needed medical care hostage. I will close by saying that its the good doctors and their practices that get caught up in this mess. Their businesses will suffer from business joint ventures with this company. read more

A few days before my procedure PBS Anesthesia billing dept called me to say I had to pay a co-pay of $250 for needed anesthesia. I advised that was fine can you send it to me in an email and I'll pay it through you portal? The lady was highly annoyed, advised they didn't have a payment portal and could only take payment over the phone, to which I advised her that such a practice is unsecure and I don't agree with giving my CC info because not even their phone line was secure. The lady then got even more annoyed with me as told me to call my provider so I can confirm her request was legit to which I advised even if my provider confirms her request is legit that still doesn't make giving my CC info secure, to which she advised that's the only way they can take payment. How does a medical billing facility not have a secure patient payment portal!? I sell payment data encryption SW for a living and everything about this companies practices is an open can for hackers to steal peoples information or even their employees. Ultimately I gave my CC information because I know my card is protected, but also makes me wonder what would happen if someone just flat out refuses to provide payment information? Will they not do your procedure? I feel like if I have to deal with this company again (or another one like it) I will advise that I don't have a CC and will be paying by money order and see the response. read more

In March 2020, I had a procedure requiring anesthesia. The anesthesiologist was Dr. Edwin Adolfo. A few days before the procedure, the anesthesiologist's billing vendor (PBS Anesthesia) called, asking for me to pay for my financial responsibility right there over the phone. I obliged and paid with a credit card. I initially realized how unprofessional and less than mediocre they were when I received, by email, the credit card receipt: it didn't spell out what I paid for, it didn't give any indication of what the receipt was for, and importantly, my first and last name were butchered. PBS has my records and the representative who processed the credit card payment could have easily looked up my name to confirm the spelling. She didn't. After I received my explanation of benefits from my insurance company, it confirmed that I, in fact, should have not been billed any amount by PBS. So I called PBS to ask for my refund. I called weekly (I know these types of places are in no hurry to refund any money) since I received the EOB in early May. Each time I called, the representatives -- Megan and Paris on different occasions -- repeated the same, re-used line, "It takes a couple weeks to clean up the billing. The doctor needs to approve." I am tired of those same excuses. So two months after my procedure, I demanded they refund my money. I don't think they will, and they definitely won't in a timely manner. The frustrating part is that I happily obliged to pay what I thought was my financial responsibility when they asked for it a few days before my procedure. But yet, I haven't received the same courtesy -- what's rightfully owed. Let me be clear, Dr. Adolfo performed my procedure competently. It's PBS, the doctor's billing vendor, that made this experience terrible. Terrible customer service and questionable business practices. So I urge other physicians to heed this review before considering PBS -- your patients may ultimately have a bad experience, which won't reflect well on you, despite your competent medical care. A Google Reviews search of PBS shows other disgruntled patients. It's unfortunate I have to continue the line of fed-up, disgruntled patients. read more

Physicians Billing Services Anesthesia - Billing Services Near Me - Las Vegas, Nevada