Post op visit with my primary doctor. Dr. Aparna Hernandez & the staff at Southwest Internal are…read morejust wonderful! Well organized; well informed. I've been seeing Dr Hernandez since I first moved to Central Florida in 2011. She takes time to go over your tests and explain how the results impact your health and then provides you the necessary treatment. Something I appreciate is not having to wait too long once you've checked in. I say this because with many other medical providers you make an appointment and then you have to wait so long to be calls once you're there which makes no sense to me whatsoever. So kudos to them on this! I've also been treated by Sarah Army the PA for Dr. Hernandez when she is not available and she as well provides excellent medical attention. Although I tried seeing a new doctor because I moved from the Orlando area, I decided to come back to SW Internal because I had a hard time finding a medical provider with such high standards as Dr Hernandez and her staff. I highly recommend this medical provider!

I had one visit with Dr. Hernandez, and it was enough to decide I wouldn't return to her! Ever! Her…read moretone was abrupt and condescending throughout the appointment, leaving me feeling dismissed rather than cared for. For a private practice, the lack of professionalism was surprising and disappointing. Based on this experience, I cannot recommend her.

Highly disappointed with OneMed's s customer service…read more As a new patient, I chose Dr. Patel based on a trusted recommendation. After calling and leaving a message for clarification about a medical order, I never received a return call. When I called back later that day, I was simply told I needed to schedule an appointment to speak with the doctor. The office is over 30 minutes from my home, so it's not as if I can just stop by to resolve a communication issue. Like many large practices, everything goes through a call center, making it nearly impossible to reach the office directly. Florida has no shortage of medical providers. Customer service is what separates exceptional practices from mediocre ones, and this experience has been disappointing. I'm posting this in the hope that it gets the attention of the front office. I'll update my review if the situation is resolved.

I really enjoy coming to OneMed! I feel very well cared for and truly feel like my doctor is…read moreinvested in my care. I was nervous to try a new office but heard such wonderful things about this practice. Dr.Khan has really made me feel comfortable and at ease when coming into the office. She has an incredible attention to detail and is extremely thorough with her examinations. I always appreciate her willingness to explain things to me and how she is always ensuring that I understand what is happening and my options. I also appreciate that the practice offers mental health services in addition to primary care. I feel like having it all under one roof makes that referral and ability to connect to the right resources so much easier! Scheduling is also super easy! They are always able to find a time to get me in which I like! The front desk staff is so friendly and able to help answer questions whenever they come up. Overall I enjoy coming here and can't recommend them enough!

I have been seeing Dr Michelle Nguyen since I first moved to lake Nona 12-13 years ago. She is an…read moreamazing doctor, considerate, compassionate, and she listens. It isn't easy to find such a quality doctor that listens to your issues and doesn't make you feel like your taking up too much of their time. She runs a tight ship and Tom Pham is also very knowledgeable and caring. The staff here is also very welcoming and efficient. My only disappointment is that they stopped taking Saturday appointments which was a really awesome service. However they are still open on Saturday 9-2 for walk-in patients. I don't think the current score on Yelp accurately reflects the business. I don't normally do reviews but did one for them because I saw that they had a lower score that the one they deserve. Someone actually gave them one star because they arrived late and they had stopped taking patients for the day. Every doctors that excepts walk-in closes their door 15 minutes before the clinic closes or the doctors won't be able to leave.

BEWARE, PLEASE READ!! Due to neglect & patient abandonment,…read moreDr Nguyen caused me to go downhill fast. After she ran off her ONLY PA's (that were caring for me under her), In her words, "You are a 30 minute patient and I only have 10 min per patient find someone else." She failed to provide continuity of care, a referral to another doctor, or any additional assistance. In my most serious time of need, she abandoned me due to the complexity of my case. In her words, "Everything wrong with you! Go somewhere else." I was seeing her PA's Tom Pham & Drew Reynolds but they walked out the same week without giving her notice. According to her staff, due to her anger issues they finally had enough. I had been there when she and Tom would scream & yell at each other and it was kind of scary & very unprofessional but I just thought it was an isolated incident and didn't dwell on it. Everyone has their bad days. However, I was continuing to get more sick & PA Drew wouldn't order certain tests & medication due to her disapproval of his thinking outside the box ways. She had control issues clearly but when it affects patient outcomes that's when it's more than concerning. Once her only PA's walked out, she was juggling both the Lake Nona & Dean Rd locations as the ONLY MD/provider until she hired Deann Le. However, Deann would only prove to back Dr Nguyen's conduct by also offering no assistance stating, "According to Dr Nguyen, you have to go somewhere else for your care." As it turns out, I now have been told that I have multiple overlapping autoimmune diseases & related complications due to the delay of care & for lack of care continuity. If you value your life or that of your loved ones, please go to a provider who WILL not limit your visits based on money alone but rather, a responsible physician. I found Dr Sarah Siddiqui and I'm thankful that I did. She's also in Lake Nona. I don't leave a serious review like this lightly. I finally left it in the hopes of maybe saving someone else from the nightmare that my family has had to endure due to her negligence. If you're really complex I can also recommend UF Health Shands in Gainsville (I was there for 2 weeks) and/or a referral to the Mayo Clinic in Jacksonville (went there as well for 4 months).

Dr. Lee has wonderful bedside manner and is a great doctor. I transferred to Womens Care Lake Nona…read morewhen I moved and was 26 weeks pregnant after various offices wouldn't take me that far along (side note--super frustrating that is even a thing). The office is clean and the staff is nice, and I appreciate its full service (meaning I didnt have to go elsewhere for ultrasound or blood work). I've remained with Dr. Lee as my gyno and I've been very happy! No issues getting appointments or refills.

I do not recommend this office if you value basic kindness and professionalism from staff. While…read morethe doctor is excellent, the office staff make this practice very difficult to deal with. On multiple occasions, I've been met with rudeness when calling the office, including a staff member raising her voice at me for simply asking a question. More recently, a prescription was sent to the wrong pharmacy location despite me confirming the correct one at checkout. It was sent via mail to another state, which caused insurance issues and required me to spend significant time resolving the mistake. When I called the office to explain, there was no accountability or apology, and I was made to feel as though it was my fault. Dr. Haan has been a pleasure to work with, but the ongoing lack of professionalism and basic kindness from the front office staff outweighs the positives. I don't enjoy leaving negative reviews, but the treatment I've experienced has been unacceptable and consistently stressful.

Great doctor and very accommodating staff!! Highly…read morerecommend!! Never any issues at this location.

The little details made this practice stand out to me. The staff seemed attentive without making…read morethe setting feel overly formal, and the overall approach came across as thoughtful and organized. It has a welcoming atmosphere that makes the practice feel more approachable than a typical medical office.