For the past two years, we've used this office for my kid's physical therapy. In the past we have never had any issues and always enjoyed working with Devin.
Recently there has been a change in the billing process and my insurance company alerted me to less than ethical billing practices they were attempting when I called about co-pay and benefits coverage.
After an insurance change, PT Central did not check benefits as they said they would, and then demanded a full deductible ($1,000) payment for one visit. For perspective, a cash pay visit is $90.
We will not be visiting this clinic again and hope they do not get away with this deception on patients in the future. read more